Flight Disruption and Revenue Enhancement is a section operating on 24/7 basis and is responsible for ensuring proper, efficient and effective way of handling flight disruptions (WW), schedule changes (CV), and facilitating accurate passenger re-accommodation both inbound and outbound. The role provides inventory support through flight creations, rescheduling and resultant re-protections. The role is equally critical in controlling inventory abuse through correct rebooking of PNRs affected by irregular operations.
The analyst supports continuous revenue generation on all KQ flights by pro-actively capturing revenue opportunities, SSRs confirmations, ensuring revenue integrity and minimizing inventory spoilage (flying an empty seat) and achieving overall company revenue and passenger targets.
Job Requirements
- A professional degree with strong emphasis in a business-related field e.g., Statistics, Economics, business administration, Mathematics or Commerce.
- Minimum 3 years airline experience pricing and revenue management, commercial, ground services or operations.
- Knowledge of fares, ticketing, reservation, and passenger handling systems an added advantage.
- Customer focused and good Public Relations.
- Ability to work under pressure.
- Ability to work on shift as the office is manned on a 24/7 hr. basis.
