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Relationship Manager – Business Banking – Nyeri Branch
HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Retail Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.
Selling Liabilities and Assets to grow the Branch Business
Deadline: 2025-06-13
Category: Retail
Subsidiary: HFC
Principle Accountabilities
- Ensure growth of the branch asset & liability books and profitability by working with and directing the branch sales team on activations, portfolio management, strategy adoption, customer visits and sales activities in general
- Monitor non-performing loans and manage the same.
- Setting up the branch business development strategy in line with company strategy and preparation of relevant reports to monitor and review performance
- Ensure optimum team productivity and identify training needs of the team.
- Cross selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.
- Maintaining customer relations by regular contact to ensure customer satisfaction business continuity
- To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
- To check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
- To analyze loan applications by interviewing the customers.
- To identify customers borrowing needs by interviewing so as to ensure selling of the right products.
Key Competencies and Skills
- Technical competencies: selling skills, analytical skills, negotiation skills, supervisory skills, IT Skills, report writing, communication skills, and Product knowledge.
- General competencies: Team Work, Listening skills.
Minimum Qualifications, Knowledge and Experience
Education: A business-related degree
Experience: 3 years in Banking Industry
