Company Description
About Our Hotel
Step into the enchanting world of Fairmont Mount Kenya Safari Club, where every corner whispers a tale of love—love for people, for wildlife, and for the breathtaking environment that surrounds us. Originally founded as a celebration of love, this legendary destination continues to be a sanctuary for romance, conservation, and unforgettable experiences. Nestled within the renowned Mount Kenya Wildlife Conservancy, our hotel offers an extraordinary opportunity to immerse yourself in nature with our unique eco-safari adventures, all set within a landmark property that captures the very essence of Kenya’s natural beauty.
Set against the awe-inspiring backdrop of Mount Kenya, Africa’s second-highest peak, Fairmont Mount Kenya Safari Club is more than just a hotel—it’s a haven where you can rejuvenate your spirit, indulge in exceptional culinary delights, and embark on safari experiences that are as unique as they are exhilarating. Whether you’re exploring the untamed wilderness of Mount Kenya, or uncovering the rich heritage woven into the fabric of our hotel, every moment here is designed to help you reconnect with nature, with yourself, and with the world around you.
Conveniently located just a scenic 3-hour drive from Nairobi, Fairmont Mount Kenya Safari Club also offers the luxury of its own landing strip, just a quick 45-minute flight from Nairobi. Our prime, central position places you at the gateway to some of Kenya’s most celebrated landscapes and conservation areas. From the pristine beauty of Ngare Ndare forests and waterfalls to the majestic Aberdares and the world-renowned sanctuaries of Ol Pejeta, Samburu, and Solio, our club provides unparalleled access to the heart of Kenya’s natural wonders. At Fairmont Mount Kenya Safari Club, every experience is an invitation to discover, to fall in love, and to create memories that will last a lifetime
Job Description
Fairmont Mount Kenya Safari Club has been awarded Africa’s leading hotel in 2022, 2023 and 2024 by the World Travel Awards.
We are looking to grow our team and engage a highly motivated and passionate Spa Therapist who will work closely with the team to drive and deliver on the Fairmont promise, turning moments into special memories.
- Assist in the operation of all spa departments and to have knowledge of all Spa treatments
- Deliver a variety of spa services (body treatments, massages and facials) in a safe and comfortable manner
- Maintain equipment and sample inventory of products
- Keep documentation and maintain clients’ files
- Keep a clean and stocked room
- Acknowledge and respond to relevant customer queries, needs and expectations
- Suggest and promote retail products or additional services
- Uphold hygiene standards and follow health and safety regulations
- Cooperate with and report on administration on any arising issues
- Apply best practices and be up to date with market trends
- Familiarize yourself with emergency and evacuation procedures at the hotel
- Accurately and promptly fulfilling guest requests
- Understand and anticipate guest needs
- Maintain a high level of knowledge which will enhance the guest experience
- Demonstrate a service attitude that exceeds expectations
Qualifications
- Degree or a Diploma in Beauty or related courses
- 2 years previous experience in a similar role
- Previous experience in a 5 star or Premium hotel in a similar position
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collectively as part of a team
- Excellent planning & Organizational skills
Additional Information
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities
- Be part of creating the historic story of rehabilitating and releasing the rare Mountain Bongo that was heading toward extinction.
- Working with a hotel rich in history and known for exemplary services while growing your career
- Work and learn in a magical luxury property
