Job Advertisement: Recruitment for Door Attendants (Casual Labourers) at the Nairobi Film Centre – Kenya Film Classification Board
The Kenya Film Classification Board (KFCB), a government agency under the Ministry of ICT and Digital Economy, is charged with the mandate of regulating the creation, broadcasting, possession, distribution, and exhibition of film and broadcast content in Kenya. KFCB works to ensure that all content distributed across the country reflects the national aspirations, moral standards, and cultural values, as stipulated in the Films and Stage Plays Act Cap 222.
As part of its continuous mission to uphold these values while supporting public service delivery and national development through the promotion and regulation of film and broadcast content, the Board is inviting qualified and passionate individuals to join its team at the Nairobi Film Centre (NFC). The NFC, formerly known as Nairobi Cinema and now rebranded as a revitalized cultural hub, plays a central role in the promotion of Kenyan film and creative arts.
To support the seamless operation of this iconic facility, KFCB is seeking to recruit a dedicated individual to serve as a Door Attendant on a casual basis. The Door Attendant will play a key role in ensuring customer service, security, coordination, and upkeep of the Nairobi Film Centre premises.
This opportunity is ideal for individuals looking to serve in a dynamic cultural institution, contribute to the creative sector, and gain experience in public service and event management.
Job Title: Casual Labourer – Door Attendant
Job Reference: CASUAL LABOURERS
Terms of Service: Casual Engagement
Duty Station: Nairobi Film Centre (Uchumi House, Nairobi)
Closing Date: 18th June 2025, 11:59 pm
Detailed Job Description
The selected candidate will be expected to provide physical support and administrative assistance in managing access and activities at the Nairobi Film Centre. Key responsibilities will include the following:
1. Access Control and Facility Management
- Opening and securely locking all facility access points and doors at the beginning and end of each shift.
- Monitoring entry and exit points to ensure security and order within the premises.
- Guiding visitors through designated areas and ensuring that access to restricted sections is monitored and properly enforced.
2. Incident Reporting and Communication
- Promptly reporting maintenance issues, breakages, and any irregularities to the Officer in Charge.
- Documenting and escalating any incidents involving security breaches, injuries, or accidents occurring within the facility.
- Keeping logs of notable occurrences that may impact facility operations.
3. Booking Coordination Support
- Directing clients interested in event hosting to the Officer in Charge or relevant booking personnel.
- Providing general information to guests and clients regarding hall or venue availability, operational hours, seating arrangements, and applicable booking protocols.
- Maintaining knowledge of scheduled events to offer accurate guidance and ensure smooth scheduling coordination.
4. Customer Service
- Welcoming guests in a polite and professional manner upon arrival and guiding them appropriately.
- Answering visitor questions regarding the NFC and its services courteously and knowledgeably.
- Facilitating smooth transitions during event setups and takedowns while coordinating guest movement.
5. Safety and Security Assistance
- Assisting security personnel in monitoring crowds during high-traffic events or peak periods.
- Helping maintain order within viewing halls, corridors, and other public spaces during screenings, ceremonies, or community gatherings.
- Ensuring adherence to fire safety and emergency evacuation protocols by guiding patrons when necessary.
6. Crowd Management and Event Monitoring
- Assisting in controlling audience flow before, during, and after screenings or events.
- Observing patron behavior to prevent misconduct or disruption during performances.
- Reporting any suspicious behavior, disorder, or safety concern to the responsible authorities on-site.
7. General Support Duties
- Carrying out miscellaneous tasks as directed by the Officer in Charge that support the daily operations of the facility.
- Being flexible to step in where necessary during urgent operational needs or staff shortages.
- Upholding the dignity and reputation of the KFCB by maintaining a professional demeanor and appearance at all times.
Work Environment and Conditions
- The Nairobi Film Centre operates 24 hours a day, including weekends and public holidays. Candidates must therefore be willing and available to work on a rotational shift basis, including night shifts, early mornings, weekends, and during special film events or festivals.
- The successful candidate must exhibit a commitment to teamwork, be physically fit to handle long working hours, and be passionate about serving the public in a cultural and entertainment environment.
Important Notes
- KFCB is an equal opportunity employer and encourages applications from all qualified individuals regardless of gender, age, ethnicity, or background.
- Only shortlisted candidates will be contacted.
- Any form of canvassing will lead to automatic disqualification.
Application Instructions
Interested candidates who meet the above criteria are requested to apply via the link provided by the deadline indicated. Kindly ensure that all required documents and personal information are submitted accurately.
Deadline for Application: 18th June 2025, at 11:59 PM EAT
