Healthcare institutions thrive on precision, transparency, and timely decision-making, especially when it comes to financial operations. To continue delivering exceptional service and maintaining financial integrity, we are pleased to announce two exciting openings in our finance department: Hospital Accountant and Credit Control Officer. These roles are essential to the core functioning of the hospital and present a rewarding opportunity for professionals eager to make an impact in the healthcare sector.
This article provides a comprehensive overview of each available position, including job responsibilities, qualifications, and key competencies required. If you are a driven, detail-oriented individual with a passion for healthcare finance, we welcome your application.
Position 2: Credit Control Officer
Posting Date: Wednesday, 4 June 2025
Application Deadline: Friday, 20 June 2025
Overview
The Credit Control Officer is responsible for managing outstanding accounts and ensuring timely recovery of funds owed to the hospital by patients, insurance companies, and corporate entities. The role requires a proactive professional who can liaise effectively with both internal teams and external stakeholders while maintaining financial compliance and excellent customer service standards.
Key Responsibilities
- Debt Management and Recovery
- Monitor and manage outstanding debts across multiple categories including individual patients, insurance firms, and corporate clients.
- Initiate follow-up communications via email, calls, and in-person meetings to recover overdue payments.
- Billing Accuracy and Timeliness
- Coordinate with billing departments to ensure that all services are billed correctly and on time.
- Validate invoices to ensure compliance with established fee structures and contractual agreements.
- Account Reconciliations
- Regularly reconcile receivable accounts to identify discrepancies or delays in payments.
- Work closely with the finance department to adjust accounts and resolve disputes.
- Liaison with Insurance Providers and Corporates
- Maintain active communication with insurance firms and corporate clients regarding account status and documentation.
- Ensure adherence to hospital policies and third-party payer requirements for claims submission and follow-up.
- Policy Compliance and Documentation
- Uphold confidentiality and ethical standards in handling sensitive financial data.
- Ensure compliance with hospital credit control policies and external financial regulations.
- Reporting and Forecasting
- Prepare periodic reports detailing aged debtors, collection performance, and risk exposure.
- Contribute to financial planning and forecasting activities by offering insights on collection trends.
Qualifications Required
- Bachelor’s Degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 2 years’ experience in credit control, preferably within a healthcare or hospital environment.
- In-depth understanding of insurance claims processes and financial regulations applicable in healthcare.
Key Competencies
- Strong financial and analytical acumen
- Meticulous attention to detail
- Effective customer service and interpersonal skills
- High ethical standards and discretion
- Ability to work independently and manage multiple accounts
Both positions are integral to our financial operations and offer candidates the opportunity to contribute meaningfully to the hospital’s success. If you are passionate about healthcare finance and ready to take on a challenging yet rewarding role, we encourage you to apply and be part of a dynamic and mission-driven team.
