The World Bank Group (WBG), a unique global partnership of five institutions dedicated to ending extreme poverty and promoting shared prosperity, is seeking a qualified and dynamic professional to join its Corporate Security Division as a Security Operations Associate (Training Team) in Nairobi, Kenya. With 189 member countries and over 120 offices worldwide, the World Bank Group offers a robust platform for professionals who are passionate about development, international cooperation, and innovation.
This position presents an exciting opportunity to join a globally respected organization that impacts the lives of millions through its projects, initiatives, and policy support mechanisms. The selected candidate will play a pivotal role in training delivery and strategy implementation across the Africa region and beyond, directly supporting staff readiness and security awareness.
About the Organization
The Global Corporate Solutions (GCS) department operates under the World Bank’s Managing Director and Chief Administrative Officer. It is responsible for several key corporate services including Corporate Security, Real Estate & Facilities, and other support functions critical to the organization’s mission.
Within GCS, the Corporate Security division (GCSSC) is entrusted with protecting staff, property, and operations by developing and executing strategic security programs. Operating both at Headquarters in Washington, D.C., and in field offices across 130+ countries, GCSSC is committed to ensuring that staff can carry out their work safely and efficiently in diverse and sometimes challenging environments.
About the Role: Security Operations Associate – Training Team
The Security Operations Associate will be responsible for implementing and supporting the World Bank’s security training and awareness initiatives across the Africa region, with Nairobi serving as the operational base. This is a locally recruited position categorized under grade GE and offered as a three-year fixed-term appointment.
This role directly supports the delivery and management of learning programs aimed at increasing the security awareness and preparedness of World Bank Group staff. It will involve planning, organizing, and executing training programs, managing knowledge-sharing platforms, and facilitating staff development activities that align with the WBG’s global security strategy.
Job Responsibilities
The Security Operations Associate will report to the Senior Security Specialist (Strategic Training and Preparedness) and will undertake the following primary duties and responsibilities:
1. Training Development and Delivery
- Design, develop, and execute security training and awareness programs tailored to the needs of diverse staff groups within the WBG.
- Deliver training sessions that cover a broad range of security topics, from basic safety awareness to advanced preparedness modules.
- Facilitate both in-person and virtual training sessions to ensure accessibility across different geographic locations.
- Work closely with other trainers and team members to coordinate and optimize the scheduling and delivery of training initiatives.
- Update and maintain a library of Corporate Security Learning Resources to ensure availability of current and relevant material.
2. Strategic Training and Awareness Coordination
- Assist in the development and implementation of the Corporate Security learning strategy, ensuring its alignment with organizational objectives.
- Conduct research and utilize innovative methodologies to enhance training effectiveness and staff engagement.
- Support the expansion of training programs based on feedback, evaluation results, and emerging security risks.
- Promote security awareness through the development of promotional materials, including videos, posters, and internal communications.
- Prepare regular progress reports and briefings for unit leadership on training activities and outcomes.
3. Knowledge Management and Collaboration
- Identify and incorporate knowledge-sharing tools and practices from across the WBG and partner organizations.
- Assist in creating and maintaining the Corporate Security Open Learning Campus (OLC) catalog and associated training resources.
- Collaborate with internal stakeholders, including other GCS departments and external partners, to organize courses, workshops, and specialized training events.
- Monitor training utilization, measure impact through surveys, and suggest enhancements based on evaluation data.
4. Administrative and Logistical Support
- Support logistical planning and implementation of training-related events, such as conferences, safety awareness sessions, and specialized workshops.
- Coordinate activities related to staff development, publications, and reporting.
- Ensure timely communication with participants and partners regarding training schedules, requirements, and updates.
- Provide technical support for virtual learning sessions using SharePoint and other learning management systems.
5. Reporting and Program Oversight
- Provide regular updates to the Training Team and senior security specialists on program progress and challenges.
- Highlight training program achievements, flag issues for resolution, and propose innovative solutions to enhance delivery.
- Maintain accurate records of training attendance, completion, and performance metrics for internal reporting and evaluation.
Specialized Skills and Experience Required
- Proven experience in planning, organizing, and delivering security or professional development training in multicultural and international environments.
- Knowledge and hands-on experience with learning and graphic software platforms is a significant asset.
- Familiarity with WBG, UN, or diplomatic security operations is highly desirable.
- Demonstrated ability to synthesize diverse information sources and translate them into impactful learning programs.
- Ability to manage multiple projects simultaneously, deliver under tight deadlines, and communicate effectively in a cross-cultural setting.
- Technological proficiency in using SharePoint and other knowledge-sharing or e-learning platforms.
Languages
- Fluency in English (written and oral) is required.
- Proficiency in French is strongly preferred, given the regional scope and multilingual nature of WBG operations in Africa.
Core Competencies
The World Bank Group emphasizes a competency-based culture to foster leadership, innovation, and collaboration. The successful candidate for this role must demonstrate the following core competencies:
- Deliver Results for Clients: Serve as a trusted partner to internal and external stakeholders and consistently deliver timely and high-quality outputs.
- Collaborate Within Teams and Across Boundaries: Foster team spirit and cross-departmental partnerships to achieve common goals.
- Create, Apply, and Share Knowledge: Actively contribute to a learning culture by developing and sharing tools, resources, and best practices.
- Lead and Innovate: Show initiative in implementing new approaches and enhancing the efficiency of training programs.
- Make Smart Decisions: Exercise sound judgment, particularly under pressure or in high-stakes situations.
Workplace Diversity and Equal Opportunity
The World Bank Group prides itself on being an equal opportunity employer and values diversity in its workforce. It has a firm commitment to creating an inclusive and supportive work environment where individuals from all backgrounds are respected and empowered.
The organization does not discriminate based on gender, religion, race, ethnicity, disability, sexual orientation, or gender identity. Reasonable accommodations are made for individuals with disabilities to ensure full participation in the recruitment and employment process.
Position Details
- Job Title: Security Operations Associate – Training Team
- Job Number: req33160
- Location: Nairobi, Kenya
- Sector: General Services
- Grade: GE
- Term Duration: 3 years
- Recruitment Type: Local Recruitment
- Application Deadline: July 8, 2025, at 11:59 PM UTC
- Language Requirements: English (required), French (preferred)
This role is well-suited for professionals with experience in training, knowledge management, international development, and security operations. It offers a challenging and rewarding career path in one of the world’s most impactful international development institutions.
If you have a passion for security, learning, and international development, and you meet the above qualifications, this opportunity is for you.
