KCB Group is inviting dynamic and highly motivated professionals to apply for several strategic and operational roles within the institution. As one of East Africa’s leading financial institutions, KCB Group offers a dynamic work environment where talent, innovation, and leadership are highly valued. These new roles span across legal, communications, procurement, integration, customer experience, and philanthropy domains, offering exciting opportunities for professional growth and meaningful impact.
Below is a detailed overview of each available position, including the key responsibilities. All applications must be submitted before the indicated deadlines.
1. Legal Counsel – Litigation
Application Deadline: June 27, 2025
Job Reference: 4339
Reporting to the Head Counsel, Litigation, this role is responsible for managing an assigned portfolio of dispute resolution cases and providing legal advisory services to the retail network on legal matters. The primary objective is to mitigate legal risks and avoid adverse consequences to the Bank.
Key Responsibilities:
- Manage litigation cases and alternative dispute resolution (ADR) matters assigned to the Legal Department.
- Review and coordinate external advocates handling bank litigation cases.
- Ensure proper documentation, representation, and timelines are adhered to in all legal matters.
- Provide timely and comprehensive legal advice to internal stakeholders.
- Represent the Bank in court proceedings and negotiations, as required.
- Support retail business units in addressing legal risks and resolving customer disputes amicably.
- Monitor legal developments and provide insights on possible implications to the business.
2. Senior Manager, Public Relations and Corporate Communications
Application Deadline: June 27, 2025
Job Reference: 4342
Reporting to the Head, Corporate & Stakeholder Relations, this role is responsible for designing and executing high-impact public relations and corporate communication strategies aimed at strengthening the brand image and reputation of KCB Group.
Key Responsibilities:
- Develop strategic public relations campaigns and communication plans aligned with business goals.
- Manage media relations, press releases, and public statements on behalf of the bank.
- Oversee brand reputation management and crisis communication strategies.
- Collaborate with various departments to ensure consistency in messaging across channels.
- Monitor and analyze public sentiment and media coverage to guide communication strategies.
- Organize and support corporate events, press conferences, and sponsorship activities.
- Lead a team of communications professionals and ensure continuous capacity building.
3. Category Sourcing Specialist
Application Deadline: June 27, 2025
Job Reference: 4336
This position is responsible for executing procurement transactions post-contract sign-off for an assigned category. The role involves operational activities essential to the procurement function.
Key Responsibilities:
- Raise and process purchase orders in line with procurement plans and contract terms.
- Follow up and expedite timely delivery of goods and services.
- Verify invoices and support documentation prior to payment processing.
- Coordinate the sending of Requests for Quotations (RFQs) and Requests for Proposals (RFPs).
- Maintain updated records of transactions and supplier engagements.
- Collaborate with category managers to ensure procurement compliance and service delivery.
- Resolve supplier and internal stakeholder issues related to procurement transactions.
4. Manager, Supply Chain Operations & Sustainability
Application Deadline: June 27, 2025
Job Reference: 4335
This role mirrors the responsibilities of the Category Sourcing Specialist but includes a broader managerial scope within supply chain operations and sustainability.
Key Responsibilities:
- Lead procurement execution post-contract finalization for assigned categories.
- Ensure timely and accurate generation of purchase orders.
- Supervise delivery follow-ups, vendor management, and invoice verification processes.
- Manage sustainability integration in the supply chain, focusing on ethical sourcing and compliance.
- Drive operational efficiencies within procurement processes and tools.
- Provide leadership and guidance to junior supply chain staff.
- Implement risk management practices and continuous improvement strategies.
5. Grants Manager, CSI Project
Application Deadline: July 4, 2025
Job Reference: 4399
Reporting to the Senior Manager for Partnerships, the Grants and Shared Value Manager oversees the KCB Foundation’s CSI grants portfolio and leads the end-to-end grant lifecycle.
Key Responsibilities:
- Design, implement, and monitor grant programs that align with the Foundation’s mission.
- Manage outreach, selection, reporting, and evaluation processes for all grant recipients.
- Develop and manage strategic partnerships and fundraising activities for the CSI grants portfolio.
- Coordinate impact reporting and ensure accountability of funded initiatives.
- Integrate shared value principles across philanthropy and enterprise initiatives.
- Liaise with stakeholders to align philanthropic activities with broader institutional goals.
- Manage budgets and provide strategic inputs to enhance community investment outcomes.
6. Assistant Manager, Digital Solutions & Customer Experience
Application Deadline: July 4, 2025
Job Reference: 4388
Reporting to the Digital Solutions and Customer Experience Manager, this role supports the development and improvement of digital insurance products while serving as the business representative in ICT project delivery.
Key Responsibilities:
- Lead the design and rollout of digital insurance solutions.
- Represent business units in Agile scrum teams and ICT project meetings.
- Gather user feedback and translate it into product and system enhancements.
- Investigate and resolve customer complaints, particularly for digitally onboarded customers.
- Analyze digital product performance and recommend improvements.
- Collaborate with marketing and sales to drive digital product adoption.
- Maintain high standards of customer experience across all digital insurance touchpoints.
7. Legal Counsel – Securities
Application Deadline: July 4, 2025
Job Reference: 4364
Reporting to the Senior Legal Counsel, Securities, this role ensures that all credit facilities granted by the bank are secured as required.
Key Responsibilities:
- Review loan documentation to ensure legal adequacy and compliance with bank policy.
- Prepare, review, and manage legal documentation relating to securities for credit facilities.
- Liaise with external lawyers to follow up on registration and perfection of securities.
- Advise on legal risks and issues arising from credit transactions.
- Ensure timely and proper discharge of securities once facilities are repaid.
- Maintain accurate and up-to-date security documentation records.
- Support credit and business teams on legal matters involving security instruments.
8. Integration Specialist
Application Deadline: July 4, 2025
Job Reference: 4370
This role focuses on the integration of the bank’s IT systems and platforms, ensuring efficient and secure exchange of data and the delivery of integration services.
Key Responsibilities:
- Design and manage integration services for internal and external systems.
- Maintain integration architecture and ensure service-level adherence.
- Identify opportunities for improvement and scalability in existing integration frameworks.
- Troubleshoot and resolve integration issues proactively.
- Collaborate with business and technology teams to support new integration needs.
- Ensure data integrity and security across integration points.
- Stay updated with emerging technologies and recommend integration enhancements.
9. Business Analyst
Application Deadline: July 4, 2025
Job Reference: 4371
The Business Analyst is responsible for understanding business needs and translating them into technical requirements and solutions. Working under a senior analyst, the incumbent supports various initiatives and system enhancements.
Key Responsibilities:
- Gather and analyze business requirements from stakeholders and end users.
- Document functional specifications and user stories for development teams.
- Work closely with developers, testers, and project managers to deliver solutions.
- Conduct usability and functional testing to validate solution effectiveness.
- Support the rollout of system enhancements and provide training or documentation.
- Identify gaps in business processes and recommend system improvements.
- Ensure ongoing alignment of IT solutions with business objectives.
KCB Group is proud to be an equal opportunity employer committed to diversity and inclusion. The Bank encourages all qualified individuals to apply for these positions before the stated deadlines. Interested candidates should visit the KCB careers portal to read more about each role and submit their applications.
