The Aga Khan Health Service, Kenya (AKHS, K) is seeking a dynamic and experienced professional to serve as the Medical Officer In Charge at the Aga Khan Medical Centre in Kitale, a key component of the Outreach Health Services under the Aga Khan Hospital, Kisumu (AKHK).
This position offers the successful candidate an excellent opportunity to lead a vibrant, high-quality healthcare facility within a respected regional healthcare network. AKHK, a part of the Aga Khan Development Network (AKDN), is renowned for its commitment to excellence in health service delivery and has achieved several quality certifications, including ISO 9001:2015, ISO 15189:2012 for laboratory services, SafeCare Level 5 accreditation, and is in advanced stages of securing Joint Commission International Accreditation.
About Aga Khan Health Services
Aga Khan Health Services is one of the most comprehensive private, not-for-profit healthcare systems in the developing world. It operates over 200 health facilities, including nine hospitals, across Central and South Asia and East Africa. In Kenya, the health service includes both hospitals and an expansive network of outreach centres.
The Aga Khan Hospital, Kisumu—under which the Kitale Medical Centre falls—is a regional centre of excellence offering quality and accessible healthcare in line with AKHS’s broader vision of health systems strengthening and sustainable service provision. Outreach centres under AKHK are found in numerous towns including Kisii, Kakamega, Bungoma, Kericho, Migori, Homa Bay, Bomet, Eldoret, Busia, Nyamira, and Kabarnet, offering a wide range of diagnostic and curative services.
Position Overview: Medical Officer In Charge – Aga Khan Medical Centre, Kitale
The Medical Officer In Charge will report to the Head of Outreach and will serve as both a senior clinical officer and administrative head of the Kitale Centre. This dual-function role encompasses direct patient care, medical leadership, staff supervision, operations management, and quality improvement.
This position is ideal for a passionate medical professional who has demonstrable leadership capacity, excellent communication skills, and the ability to manage a growing health facility.
Key Responsibilities
1. Clinical Leadership and Patient Management
- Conduct comprehensive patient assessments, diagnoses, and treatment plans in accordance with clinical guidelines.
- Perform a variety of investigative and therapeutic procedures within the scope of primary and ambulatory care.
- Conduct minor outpatient procedures as required.
- Reassess patients and make referrals to specialists or higher-level facilities when appropriate to optimize patient care.
- Maintain the highest standards of confidentiality and patient privacy in line with AKHS policies.
2. Operational and Administrative Oversight
- Take full responsibility for the day-to-day management and operations of the Kitale Medical Centre.
- Ensure all clinical and administrative processes run efficiently, with a focus on delivering excellent patient experience.
- Provide leadership and mentorship to the clinical and support staff, fostering a culture of continuous learning and professional growth.
- Supervise and evaluate the performance of medical and administrative staff to ensure service quality and adherence to AKHS standards.
- Work closely with the Head of Outreach and senior management to implement operational policies and procedures that align with the organisation’s goals and values.
3. Monitoring, Reporting, and Continuous Improvement
- Collect, analyze, and present monthly or quarterly reports on key performance indicators of the medical centre.
- Lead quality improvement initiatives and take part in periodic audits to enhance healthcare outcomes and patient satisfaction.
- Actively address patient feedback, complaints, and concerns in a timely, empathetic, and professional manner.
- Support strategic initiatives to grow the facility’s service offerings and outreach in Kitale and its surrounding areas.
4. Stakeholder and Community Engagement
- Build and maintain relationships with community health actors, local government health officials, and other stakeholders to enhance collaboration and referrals.
- Represent the Medical Centre in local health forums and contribute to broader outreach programme objectives.
- Identify opportunities for partnerships, medical camps, and community-based interventions to boost public health impact.
Candidate Requirements
- Medical degree (M.B.Ch.B or equivalent) from a recognized institution.
- Must be registered and licensed by the Kenya Medical Practitioners and Dentists Council.
- Minimum of two years’ experience in a similar medical officer or supervisory role, preferably in a private or not-for-profit health setting.
- Demonstrated experience in clinical management, operations, and team supervision.
- Knowledge and practical competency in emergency procedures such as ACLS (Advanced Cardiac Life Support), ATLS (Advanced Trauma Life Support), or related certifications will be an added advantage.
- Strong interpersonal, organizational, and communication skills.
- A proactive and results-oriented approach to healthcare delivery and facility administration.
About the Work Environment
The Aga Khan Medical Centre, Kitale operates within a professionally rewarding and ethically driven work culture. Being part of the larger Aga Khan Health Services network, the selected candidate will benefit from:
- Continuous professional development and training opportunities.
- Access to a regional support system including consultants and specialists.
- Use of well-equipped medical and diagnostic infrastructure.
- Participation in regular quality assurance and capacity-building activities.
- A clear pathway for career growth within the AKHS and the broader Aga Khan Development Network.
Why Join Aga Khan Health Services?
AKHS is committed to transforming health care through ethical, patient-centered service delivery and evidence-based medical practices. Its employees are part of a culture that values compassion, innovation, accountability, and collaboration.
Joining the Aga Khan Medical Centre, Kitale team means working within a supportive network that upholds professional excellence and serves with integrity. The position offers a competitive remuneration and benefits package commensurate with the experience and qualifications of the successful candidate.
This is a full-time role based in Kitale, Kenya, and it provides a unique opportunity to lead healthcare innovation in one of Kenya’s vibrant and growing towns.
Application Details
Qualified and interested candidates are invited to submit their applications by 11th July 2025.
For applications and further details, kindly apply through the official Aga Khan Health Services Kenya recruitment portal.
