Poa! Internet is a pioneering and fast-growing Internet Service Provider (ISP) in Kenya, driven by a powerful and ambitious vision: “Internet in every home in Africa.” Founded in 2014, Poa! is on a mission to provide cost-effective and reliable internet services, particularly to underserved and low-income communities. By enabling connectivity, Poa! is not only transforming access to digital resources but is also fostering inclusion and socio-economic progress.
We are expanding rapidly across Kenya and beyond, with an eye on establishing over 150 networks across East Africa. As we grow, we are continuously seeking energetic and results-oriented individuals who are passionate about sales, community engagement, and technology access.
We are currently hiring Field Sales Representatives to join our Commercial Department and support our expansion along the Thika Road corridor. This opportunity offers not only a financially rewarding package but also career progression, skills development, and the chance to be part of a purpose-driven team.
About the Role: Field Sales Representative – Thika Road
This role is tailored for ambitious individuals who are eager to make a tangible impact through sales. As a Field Sales Representative, your primary responsibility will be to drive revenue and customer growth within your designated territory. You will represent the Poa! brand in the field, educating potential customers about our services, building long-lasting relationships, and ensuring that sales targets are consistently met and surpassed.
The ideal candidate should be dynamic, self-motivated, and equipped with solid interpersonal skills. A proven sales background, especially in a fast-paced, business-to-consumer (B2C) environment, is essential.
Assigned Area Coverage
Successful candidates will be deployed to work across one or more of the following clusters along and around Thika Road:
- Ruiru Zone: Kimbo, Wataalam, Matangi, Membley
- Ruaraka Zone: Allsops, Riverside, Kariobangi North & South, Huruma, Mathare
- Dandora Zone: Lucky Summer, Baba Dogo, Dandora
- Kahawa Zone: Githurai 44 & 45, Kasarani, Hunters, Mwiki, Redsoil, Seasons
- Zimmerman Zone: Marurui
Candidates are encouraged to apply if they reside in or are familiar with any of the regions mentioned above.
Key Responsibilities
- Customer Acquisition and Engagement
- Identify potential clients through structured daily field visits.
- Actively promote and sell Poa! internet packages to households and small businesses within the assigned region.
- Establish and maintain strong relationships with new and existing customers to foster loyalty and referrals.
- Sales Execution and Reporting
- Conduct high-volume door-to-door sales in residential areas, marketplaces, and business hubs.
- Educate prospects and clients on Poa!’s service offerings, installation process, and value proposition.
- Strictly follow the prescribed sales process to ensure consistency and professionalism.
- Meet or exceed individual monthly sales targets, which will be reviewed and communicated periodically.
- Submit accurate and timely daily sales activity reports, capturing key customer data and interactions.
- Operational Excellence
- Demonstrate discipline and commitment through full attendance and punctuality.
- Maintain 100% compliance with the use of designated sales systems and tools provided by Poa!.
- Attend periodic performance reviews, training sessions, and team meetings.
- Brand Representation
- Uphold the values and ethos of Poa! Internet while engaging with the community.
- Present a professional and approachable image, maintaining high ethical standards in all interactions.
What We Are Looking For
Candidates applying for the Field Sales Representative role must demonstrate the following competencies:
- Sales Experience: A minimum of one (1) year of field sales experience, with a proven track record of meeting or exceeding sales targets, particularly in B2C settings.
- Communication Skills: Strong verbal communication skills in English and Swahili. Ability to explain complex concepts in simple terms to a wide range of audiences.
- Negotiation and Objection Handling: Ability to confidently negotiate and overcome customer objections during sales engagements.
- Resilience and Drive: Self-motivated with a strong desire to succeed. Ability to bounce back from setbacks and remain persistent.
- Territorial Knowledge: Familiarity with the assigned areas will be a distinct advantage.
- Customer-Centricity: A genuine interest in solving customer challenges and providing high-value solutions.
- Planning and Organization: Capable of managing time and resources efficiently. Ability to forecast and build a robust pipeline of leads.
Preferred Background
While not mandatory, candidates with the following attributes will have a competitive edge:
- Experience selling home internet services or working with underserved, low-income communities.
- Educational background in Sales, Marketing, Communications, or other related fields.
Benefits of Working at Poa!
Poa! Internet is committed to supporting its employees and providing a rewarding and inclusive work environment. As a Field Sales Representative, you will enjoy:
- Monthly Retainer & Commission: A fixed monthly retainer and a highly attractive commission structure. Your earnings are directly tied to your performance—the more you sell, the more you earn.
- Allowances and Benefits: Includes medical cover, transport allowance, airtime allowance, and an annual training allowance to support your professional growth.
- Career Development: Opportunities for growth within the organization as Poa! continues to expand across Kenya and East Africa.
- Dynamic Work Culture: A youthful, fast-paced environment that values innovation, integrity, and customer satisfaction.
- Supportive Team: You will be part of a collaborative and energetic team that thrives on mutual respect and high performance.
Our Values: We CONNECT
At Poa!, our workplace culture is shaped by the values we live by every day, which are summarized by the acronym “We CONNECT”:
- Create a Better World: Through every interaction and service, we aim to improve the lives of the people we serve.
- Open Our Eyes: We are always alert to opportunities and problems that can lead to growth and better service.
- Never Stop Learning: We continuously seek knowledge and improvement, both individually and collectively.
- Name It, Own It, Solve It: We take responsibility, act decisively, and work toward solutions.
- Engage in the Bigger Picture: We pay attention to details but always link our work to Poa!’s broader mission.
- Care About Each Other: We treat colleagues and customers with empathy, dignity, and fairness.
- Tujienjoy Kazini: We celebrate our work and the purpose it brings into our lives.
Commitment to Inclusion
Poa! Internet is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. In line with this, women and persons with disabilities (PWDs) are strongly encouraged to apply.
How to Apply
Are you ready to take on this exciting opportunity and contribute to digital inclusion across Kenya? If you meet the above criteria and are passionate about sales and community empowerment, we invite you to submit your application through the online portal.
