The hospitality industry is an exciting and rewarding field for individuals who are passionate about providing excellent customer service, cultivating memorable experiences, and working in vibrant and fast-paced environments. In line with its growth and commitment to excellence, JW Marriott Hotel Nairobi and Sankara Nairobi, Autograph Collection are pleased to announce several job opportunities for qualified professionals eager to advance their careers in hospitality.
With a reputation for luxury, innovation, and outstanding service, these iconic establishments are part of the globally recognized Marriott International brand and its Autograph Collection. Situated in Nairobi’s key commercial and entertainment hubs—Chiromo Lane and Westlands—these hotels offer dynamic work environments for individuals who want to be part of a world-class hospitality team.
The following positions are currently open:
1. Assistant Chief Steward
Location: JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi
Job ID: 25103348
Job Description:
The Assistant Chief Steward will support the Executive Steward in overseeing the stewarding department. The role is crucial in ensuring the cleanliness and organization of kitchen areas and the proper functioning of dishwashing and sanitation processes. The individual will coordinate the day-to-day stewarding operations, support inventory management, and enforce hygiene standards in line with hotel policies.
Key Responsibilities:
- Supervise and direct all stewarding personnel.
- Maintain cleanliness and proper sanitation in all food and beverage areas, especially the kitchen.
- Assist in monitoring and controlling chemical usage and costs.
- Ensure dishwashing machines are clean and properly maintained.
- Oversee proper waste disposal and recycling procedures.
- Collaborate with the culinary and banquet teams to meet operational needs.
- Support the Stewarding Manager in departmental training, scheduling, and performance management.
- Ensure compliance with safety regulations and company sanitation standards.
This position demands a leader who can maintain high cleanliness standards, streamline operations, and ensure team effectiveness in a busy hotel kitchen environment.
2. Hotel Cleanliness Supervisor (Laundry)
Location: JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi
Job ID: 25095536
Job Description:
The Hotel Cleanliness Supervisor (Laundry) is responsible for overseeing laundry operations, ensuring that all linens, uniforms, and guest items are cleaned, pressed, and delivered on time. This role requires hands-on supervision, quality control, and a commitment to hygiene standards in line with JW Marriott’s brand expectations.
Key Responsibilities:
- Supervise daily laundry operations, including staff supervision and workflow coordination.
- Maintain quality control to ensure laundry meets brand cleanliness standards.
- Coordinate laundry services with other departments to meet guest and operational needs.
- Monitor equipment functionality and arrange for repairs as necessary.
- Maintain inventory of laundry supplies and control usage.
- Train staff on safety and laundry handling procedures.
- Ensure proper handling and care of different fabric types.
- Track and resolve laundry-related guest complaints promptly.
Candidates must be detail-oriented, proactive, and capable of managing large volumes of work with a focus on quality service delivery.
3. Learning & Development Manager
Location: JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi
Job ID: 25094113
Job Description:
The Learning & Development Manager is responsible for designing, implementing, and monitoring staff training programs to ensure continuous growth, improved performance, and alignment with Marriott’s service standards. The position plays a vital role in talent development and employee engagement within the hotel.
Key Responsibilities:
- Develop training strategies in collaboration with department heads.
- Conduct training needs assessments and develop competency-based learning programs.
- Facilitate onboarding programs and continuous learning initiatives.
- Ensure training compliance with Marriott International’s policies and global standards.
- Monitor and evaluate the effectiveness of training programs.
- Maintain accurate training records and reports.
- Support leadership development and succession planning efforts.
- Promote a culture of learning and professional development.
The ideal candidate should demonstrate a passion for learning, strong interpersonal skills, and the ability to inspire growth and innovation across all hotel departments.
4. Sous Chef
Location: JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi
Job ID: 25094115
Job Description:
The Sous Chef will assist the Executive Chef in managing kitchen operations and delivering high-quality culinary experiences. The role requires technical cooking skills, leadership, and the ability to manage kitchen staff efficiently in a luxury hotel environment.
Key Responsibilities:
- Oversee food preparation and presentation in assigned kitchen sections.
- Ensure consistent quality and adherence to culinary standards.
- Supervise kitchen staff and coordinate with other culinary team members.
- Maintain food safety and hygiene standards.
- Assist in menu development and food costing.
- Monitor inventory, order supplies, and manage waste.
- Train and mentor junior kitchen staff.
- Ensure timely delivery of meals, especially during high-volume service periods.
This role is suited for individuals with a deep understanding of international cuisine, strong organizational skills, and a commitment to culinary excellence.
5. Sous Chef – Italian Cuisine
Location: Sankara Nairobi, Autograph Collection, 05 Woodvale Grove, Westlands, Nairobi
Job ID: 25093346
Job Description:
The Sous Chef for Italian Cuisine will be responsible for leading the kitchen team specializing in authentic Italian dishes. The position requires a deep knowledge of regional Italian cooking, creativity, and the ability to deliver an exceptional culinary experience in an upscale dining environment.
Key Responsibilities:
- Supervise the preparation of Italian dishes, ensuring authenticity and quality.
- Maintain kitchen cleanliness and hygiene standards.
- Monitor kitchen inventory and oversee proper storage and rotation.
- Collaborate in the creation of Italian-themed menus and specials.
- Ensure all food is prepared and presented according to brand standards.
- Mentor kitchen staff in the preparation of Italian cuisine.
- Control food cost and minimize waste through proper planning.
- Work closely with the front-of-house team to deliver a seamless dining experience.
Candidates should have prior experience in Italian kitchens, a keen palate, and the ability to lead with passion and discipline.
6. Training Coordinator
Location: JW Marriott Hotel Nairobi, Chiromo Lane, Nairobi
Job ID: 25094121
Job Description:
The Training Coordinator will support the Learning & Development Manager in organizing and delivering training programs. The position is essential in executing day-to-day training logistics, coordinating with various departments, and maintaining accurate training records.
Key Responsibilities:
- Coordinate logistics for in-house and external training programs.
- Maintain employee training records and prepare periodic reports.
- Schedule training sessions and manage room setups and materials.
- Assist in onboarding and orientation programs for new employees.
- Support trainers and facilitators in delivering training content.
- Collect training feedback and assist in evaluating effectiveness.
- Liaise with department managers to ensure training participation.
- Promote a positive learning culture and staff engagement.
This role is ideal for someone organized, enthusiastic about people development, and capable of working in a collaborative training environment.
