Are you ready to shape the future of financial services? A premier financial institution is expanding its talent pool and is now inviting dynamic, innovative, and experienced professionals to apply for a variety of key roles across different departments. These roles offer the opportunity to work in a fast-paced, collaborative environment that encourages innovation and professional growth.
From product design and digital innovation to technology support and retail lending, this recruitment drive is aimed at building a high-performance team that is passionate about delivering best-in-class solutions to customers. The institution is committed to empowering its employees, investing in cutting-edge technology, and enhancing customer experience through digital transformation.
We are pleased to present the full list of vacancies and their detailed job descriptions below.
1. Growth Product Manager, Retail Lending
Department: Retail Digital Solutions
Reporting to: Retail Digital Solutions Head
Number of Positions: 1
Job Overview:
The Growth Product Manager, Retail Lending will play a pivotal role in the design, execution, and optimization of the digital retail lending portfolio. This position will oversee the entire product lifecycle from conceptualization to delivery and ensure alignment with business goals and customer needs.
Key Responsibilities:
- Develop and manage digital retail lending products and strategies.
- Drive user acquisition, retention, and engagement through data-driven product growth initiatives.
- Monitor performance metrics and customer feedback to optimize product offerings.
- Collaborate with marketing, technology, risk, and operations teams for seamless product rollout and lifecycle management.
- Identify market trends and innovations to maintain a competitive edge.
- Translate business needs into functional specifications for implementation.
2. Core Banking Analyst
Department: Core Applications Support
Reporting to: Core Banking Support Senior Manager
Number of Positions: 1
Job Overview:
The Core Banking Analyst will ensure the seamless operation and support of core banking systems. This role requires analytical thinking, problem-solving capabilities, and close collaboration with technical and business teams.
Key Responsibilities:
- Provide first-line support and troubleshooting for core banking systems.
- Perform system configuration, parameterization, and upgrades as needed.
- Work with vendors to resolve technical issues and ensure system availability.
- Conduct impact analysis and risk assessments for changes in the core banking system.
- Assist in project implementation and testing of new features and functionalities.
- Monitor system performance and recommend improvements.
3. BPM Analyst
Department: Technology & Operations
Reporting to: Business Process Automation Senior Manager
Number of Positions: 1
Job Overview:
The BPM Analyst will be responsible for analyzing, designing, and implementing business process management (BPM) solutions. The role supports process improvement initiatives by leveraging automation tools to enhance operational efficiency.
Key Responsibilities:
- Document current business processes and identify areas for improvement.
- Design and deploy automated workflows using BPM platforms.
- Collaborate with stakeholders to understand business needs and translate them into BPM solutions.
- Provide technical support for BPM systems and applications.
- Evaluate process performance and make recommendations for optimization.
- Ensure adherence to compliance and quality standards during process redesigns.
4. Customer Product Advisors
Department: Bancassurance
Reporting to: Business Development Regional Manager
Number of Positions: 10
Job Overview:
Customer Product Advisors will promote and sell insurance and financial products through the bank’s branches. This customer-facing role is critical in ensuring product awareness and achieving sales targets.
Key Responsibilities:
- Provide detailed product information and advice to customers.
- Drive sales of insurance and related financial products.
- Build and maintain strong relationships with clients and prospects.
- Collaborate with branch staff to identify potential customers.
- Attend to customer queries and provide post-sale support.
- Monitor market trends to tailor solutions for clients’ needs.
5. Brand Lead
Department: Marketing & Communication
Reporting to: Brand and Communication Head
Number of Positions: 1
Job Overview:
The Brand Lead will oversee the development and execution of branding strategies that strengthen market positioning and drive brand equity. The role requires creativity, strategic thinking, and deep knowledge of marketing communication channels.
Key Responsibilities:
- Develop and execute brand campaigns aligned with corporate strategy.
- Ensure brand consistency across all customer touchpoints.
- Manage partnerships, sponsorships, and brand activations.
- Work with agencies on content development, media planning, and campaign analytics.
- Monitor competitor activities and industry trends to guide brand positioning.
- Track campaign performance and prepare detailed reports.
6. Solutions Architect
Department: Technology
Reporting to: Solutions Architecture Manager
Number of Positions: 1
Job Overview:
The Solutions Architect will be responsible for designing robust, scalable, and secure technology solutions that align with business strategies. The role bridges the gap between business needs and technical execution.
Key Responsibilities:
- Design end-to-end IT solutions for new business initiatives and enhancements.
- Evaluate current systems and recommend improvements for scalability and performance.
- Ensure that proposed solutions adhere to architectural standards and policies.
- Collaborate with development teams to implement and validate solutions.
- Provide technical guidance on integration, data flow, and application frameworks.
- Create architectural diagrams and documentation for project stakeholders.
7. Head of Product Design
Department: Product Design
Reporting to: Chief Product Officer
Number of Positions: 1
Job Overview:
The Head of Product Design will lead the design team and drive the user experience strategy across digital platforms. The role demands strong leadership, user empathy, and an ability to translate vision into impactful design.
Key Responsibilities:
- Define and implement a comprehensive design strategy across products.
- Lead user research initiatives to inform design decisions.
- Build and manage a high-performing design team.
- Collaborate with product managers and engineers to ensure design feasibility and implementation.
- Maintain design standards, style guides, and UX patterns.
- Stay updated on design trends and best practices to drive innovation.
8. Head, Lifestyle
Department: Digital Business
Reporting to: Chief Commercial Officer
Number of Positions: 1
Job Overview:
The Head, Lifestyle will oversee the creation and execution of digital lifestyle products and services. This includes entertainment, travel, health, and other non-financial value-added services aimed at increasing customer engagement and loyalty.
Key Responsibilities:
- Develop and implement lifestyle strategies aligned with customer needs and commercial goals.
- Identify and manage partnerships with lifestyle service providers.
- Drive innovation in digital customer engagement through lifestyle offerings.
- Analyze customer data to identify trends and opportunities.
- Monitor product performance and customer feedback for continuous improvement.
- Collaborate with digital, marketing, and technology teams for go-to-market activities.
These opportunities present a unique chance to be part of a transformative journey within one of the region’s most respected financial brands. Whether your strengths lie in product management, technology, marketing, or customer engagement, there is a place for you to grow your career and contribute meaningfully.
How to Apply
Interested candidates are encouraged to apply through the appropriate application platform or contact email provided in the original job listings. Ensure your application is complete with an updated CV, relevant cover letter, and any other required documentation before submission.
If applications are made through an online portal, insert the link as follows:
