Are you passionate about building lasting business relationships, driving sales, and providing exceptional client service? Britam, one of the leading financial services groups in the region, is seeking a dynamic and motivated professional to join its Nairobi 1 Branch as a Corporate Sales Executive. This is a permanent, full-time role ideal for an individual who thrives in a target-driven environment and is committed to the growth of general insurance (GI) business through intermediaries and strategic partnerships.
Britam is known for offering a wide range of financial solutions in insurance, investment, and asset management. With a strong presence across East Africa, the company continues to build a team of professionals who share its vision of providing financial security and wealth management services that exceed customer expectations.
If you are results-oriented, customer-centric, and excited by the prospect of growing a leading brand’s presence through strategic intermediary networks, then this opportunity is for you.
Position: Corporate Sales Executive
Job Reference: 2400001D
Location: Nairobi 1 Branch, Nairobi, Kenya
Organization: Britam
Job Type: Permanent
Contract: Full-time
Shift: Day Job
Posting Date: 4th July 2025
Closing Date: 13th July 2025
Number of Openings: 1
Job Purpose
The primary objective of this role is to drive the growth of Britam’s general insurance (GI) business through intermediaries and strategic partnerships, ensuring that annual premium targets are consistently achieved. The successful candidate will be expected to identify and recruit intermediaries, support them in selling Britam’s GI products, and maintain high levels of client and partner satisfaction.
Key Responsibilities
As a Corporate Sales Executive, your responsibilities will include but not be limited to the following:
- Business Acquisition and Growth
- Secure new general insurance business through a robust network of intermediaries.
- Work consistently to meet or exceed set annual premium targets.
- Execute strategic initiatives and market-specific action plans to drive continuous growth.
- Share timely and relevant market intelligence with supervisors to adjust strategies when necessary.
- Client and Partner Retention
- Retain existing general insurance clients through excellent relationship management.
- Deliver high standards of customer service to both clients and intermediaries.
- Address client and intermediary issues promptly, ensuring satisfactory resolutions to complaints.
- Intermediary Relationship Management
- Recruit new intermediaries aligned with Britam’s growth objectives.
- Facilitate the conversion of Financial Advisors (FAs) and Independent Financial Advisors (IFAs) into active GI business contributors.
- Foster strategic partnerships with intermediaries to optimize business development.
- Conduct regular training sessions for intermediaries on general insurance products and provide them with marketing and incentive tools.
- Submit intermediary training schedules and follow up on implementation.
- Sales Support and Reporting
- Assist with the completion and submission of proposal forms to the underwriting department.
- Coordinate with the underwriting team to ensure that risks are assessed and accepted per company guidelines.
- Collaborate with the branch manager and other departments to align sales strategies and meet company objectives.
- Prepare and submit daily and weekly performance reports to management, tracking business activity and outcomes.
- Client Service and Policy Administration
- Provide support in the renewal of existing policies and ensure timely processing.
- Follow up on pending premium collections and maintain a clean premium ledger.
- Address client inquiries and ensure they receive appropriate and timely responses.
- Support the claims process by following up on any issues raised by intermediaries and ensuring client satisfaction.
- Commission and Claims Follow-up
- Follow up on the disbursement of commissions to intermediaries to maintain trust and motivation.
- Work closely with the claims department to address concerns raised by clients and intermediaries regarding claim settlements.
Working Relationships
The Corporate Sales Executive will closely collaborate with the following:
- Branch Manager: To align with branch goals and strategies.
- Underwriting Department: To ensure accurate and timely underwriting of GI business.
- Other Lines of Business: To cross-sell and promote integrated financial services offered by Britam.
- Intermediaries and Financial Advisors: To strengthen distribution channels and drive premium generation.
Qualifications and Experience
To be successful in this role, the candidate should possess the following:
- A Bachelor’s degree in a business-related field.
- A professional qualification in Insurance such as DIP ACII, DIP IIK, ACII, or IIK.
- A minimum of 2 to 4 years of relevant experience in the insurance industry.
Technical and Functional Competencies
- In-depth knowledge of insurance products and services.
- Understanding of insurance regulatory requirements and compliance standards.
- Proven sales and marketing management skills with the ability to drive results.
- Excellent communication, negotiation, and interpersonal skills.
- Strong problem-solving abilities and a customer-focused mindset.
- Ability to work under pressure and manage multiple priorities.
What Britam Offers
- A collaborative and supportive work environment.
- Opportunities for professional development and career growth.
- Competitive remuneration and performance-based incentives.
- Exposure to a diverse and growing portfolio of financial solutions.
- A chance to work with a respected brand that values integrity, innovation, and customer focus.
Why Join Britam?
Britam is more than just an insurance company. It is a forward-thinking organization that fosters innovation, values employee contributions, and believes in empowering its workforce. As a Corporate Sales Executive, you will not only be part of a vibrant sales team but also play a crucial role in Britam’s strategic objective of deepening market penetration and enhancing customer experience.
The organization’s culture is built on accountability, respect, teamwork, and a commitment to excellence—qualities that you will be expected to embrace and model as part of the Britam team.
Important Dates
- Job Posted On: 4th July 2025
- Application Deadline: 13th July 2025
Location
This position is based at Nairobi 1 Branch, with expected fieldwork as needed to support intermediaries and business partners across the Nairobi region.
Application Process
Interested candidates who meet the above criteria are encouraged to submit their applications through the official Britam recruitment portal by the indicated deadline.
