Are you looking to advance your career with a forward-thinking and innovation-driven financial institution? We are pleased to announce exciting employment opportunities across several key departments in our organization. From digital product design to IT governance, we are hiring highly motivated professionals to join our diverse and dynamic teams. These roles are integral to shaping our organization’s future in a rapidly evolving financial services landscape.
If you’re passionate about technology, product innovation, marketing, customer experience, or core banking support, this is your opportunity to grow in a fast-paced, goal-oriented environment. Each position offers a unique chance to contribute meaningfully while collaborating with top talent across various domains.
Below are the detailed job descriptions for the current vacancies:
1. IT Business Continuity Management Analyst
Reporting To: IT Governance & Compliance Manager
Job Purpose:
The IT Business Continuity Management (BCM) Analyst will support the formulation and execution of the business continuity and disaster recovery plans within the IT division. The analyst will play a critical role in identifying IT risks, creating mitigation strategies, and ensuring operational resilience across all technological platforms.
Key Responsibilities:
- Assist in the development, implementation, and testing of IT disaster recovery and business continuity plans.
- Monitor IT services and infrastructure to ensure compliance with BCM policies.
- Conduct risk assessments and business impact analyses to identify vulnerabilities.
- Coordinate with stakeholders to define recovery objectives and strategies.
- Maintain documentation of IT BCM procedures, logs, and drill outcomes.
- Train IT teams and business units on continuity processes and protocols.
- Regularly update and refine recovery strategies in response to internal audits and external regulatory requirements.
- Collaborate with vendors and third-party providers for continuity preparedness.
- Participate in audits and regulatory inspections, providing documentation and reports as required.
2. Growth Product Manager, Retail Lending
Reporting To: Retail Digital Solutions Head
Job Purpose:
The Growth Product Manager for Retail Lending will oversee the end-to-end digital retail lending product lifecycle, including product development, marketing, and optimization strategies. The role is essential to scaling lending solutions that enhance customer acquisition and retention through innovative digital channels.
Key Responsibilities:
- Define and execute growth strategies for digital lending products.
- Collaborate with engineering, data analytics, and marketing teams to optimize user acquisition and retention.
- Monitor and analyze product performance metrics to drive improvements.
- Lead the development and launch of new retail lending features.
- Perform market research to understand customer behavior, trends, and competition.
- Partner with risk, compliance, and legal teams to ensure regulatory compliance.
- Identify and test new channels for digital loan delivery and user engagement.
- Create and maintain a product roadmap aligned with business goals.
- Advocate for customer needs and ensure consistent product enhancements.
3. Brand Lead
Reporting To: Brand and Communication Head
Job Purpose:
The Brand Lead will drive the planning and execution of brand strategies to enhance the organization’s image, positioning, and visibility. This role will be pivotal in ensuring consistent messaging across all channels and touchpoints, thereby strengthening brand equity.
Key Responsibilities:
- Develop and implement brand strategies aligned with corporate objectives.
- Manage brand campaigns and creative execution across platforms.
- Oversee brand guidelines and ensure consistency in communications.
- Collaborate with marketing, product, and external agencies.
- Track brand health metrics and customer perceptions.
- Manage sponsorships, PR events, and media engagements.
- Lead internal branding and employee engagement programs.
- Monitor competitor activities and industry branding trends.
- Ensure all materials reflect the organization’s values and tone.
4. Solutions Architect
Reporting To: Solutions Architecture Manager
Job Purpose:
The Solutions Architect will design and oversee the implementation of end-to-end IT solutions aligned with business requirements. This includes ensuring scalability, security, and compatibility with existing systems while fostering innovation.
Key Responsibilities:
- Design solution architectures for new and existing systems.
- Evaluate technical feasibility and propose system integration strategies.
- Collaborate with business analysts, developers, and stakeholders.
- Ensure compliance with architectural standards and IT policies.
- Lead technical reviews and solution validation sessions.
- Guide developers in system design and implementation.
- Maintain architectural documentation and system blueprints.
- Support digital transformation initiatives through innovative solutions.
- Assess emerging technologies and their potential applications.
5. Head of Product Design
Reporting To: Chief Product Officer
Job Purpose:
The Head of Product Design will lead a multidisciplinary design team in crafting user-centric digital products that deliver exceptional user experiences. This strategic role focuses on enhancing the usability, accessibility, and visual appeal of the bank’s digital solutions.
Key Responsibilities:
- Define and execute the product design vision and strategy.
- Build, lead, and mentor a high-performing design team.
- Establish design systems and workflows for consistency and efficiency.
- Collaborate closely with product managers, engineers, and marketers.
- Ensure designs meet accessibility standards and user expectations.
- Drive user research and testing initiatives to inform design decisions.
- Champion design thinking across the organization.
- Monitor industry trends and apply best practices to digital experiences.
- Deliver pixel-perfect, high-fidelity prototypes for product development.
6. Head, Lifestyle
Reporting To: Chief Commercial Officer
Job Purpose:
The Head of Lifestyle will develop and lead lifestyle product and partnership strategies that integrate banking with everyday customer experiences. This includes conceptualizing lifestyle banking services, partnerships, and customer engagement initiatives that enhance value propositions.
Key Responsibilities:
- Lead the development of lifestyle-focused digital banking services.
- Build partnerships with travel, entertainment, retail, and wellness brands.
- Develop loyalty and rewards programs aligned with customer interests.
- Oversee the rollout of lifestyle campaigns and customer journeys.
- Collaborate with data teams to analyze lifestyle trends and behaviors.
- Champion customer-centric innovation in non-traditional banking areas.
- Define KPIs to track customer engagement and satisfaction.
- Integrate feedback into iterative product and service improvements.
- Ensure regulatory and compliance adherence in lifestyle offerings.
These roles offer opportunities to shape the future of banking through innovation, collaboration, and excellence in execution. Our institution is committed to nurturing a culture of agility, growth, and customer-centered transformation. We welcome applications from individuals who share our vision and are ready to take bold steps toward redefining financial services.
Application Instructions:
Please submit your application by following the specified procedures as per the official vacancy announcement.
If the application is to be done online via a specific platform or portal, use the following prompt:
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If applications are being submitted via email, no further prompt is required. Please ensure you read the vacancy requirements in full on the official portal or website before applying.
Join us in building the future of financial services. Let’s shape what’s next — together.
