NCBA Group is calling on skilled, driven, and innovative professionals to explore exciting career opportunities within one of East Africa’s most forward-looking financial institutions. As we continue to redefine banking and financial services in the region, we are inviting passionate individuals to help us shape meaningful financial experiences and contribute to our mission of making our customers’ financial lives better.
Whether you are seeking to elevate your professional journey or pivot to an impactful role in a dynamic banking environment, NCBA Group offers a thriving platform for your growth. Our current openings span various specializations, from institutional equities and technology to brand strategy and digital innovation.
Explore our latest job vacancies and consider joining us on this transformative journey:
1. Senior Institutional Equities Trader
Department: NCBA Investment Bank
Reporting to: Head of Trading
Job Overview:
The Senior Institutional Equities Trader will play a key role in executing equity trades on behalf of institutional clients, ensuring optimal pricing, speed, and accuracy while maintaining regulatory compliance. This individual will work closely with the research and sales teams to provide market insights and trading strategies, leveraging deep knowledge of local and regional equity markets.
Key Responsibilities:
- Execute buy and sell orders for institutional clients in a timely and accurate manner.
- Monitor market movements and news, providing relevant updates to clients and the internal team.
- Maintain relationships with institutional clients, understanding their trading patterns and preferences.
- Manage risk exposure and ensure adherence to trading limits and internal controls.
- Provide feedback to the research and sales teams regarding market trends and investor sentiment.
- Ensure full compliance with Capital Markets Authority (CMA) regulations and internal policies.
2. Manager, CSME Recoveries
Department: Credit Risk Management
Reporting to: Assistant General Manager, CSME Recoveries
Job Overview:
The Manager, CSME Recoveries is responsible for overseeing the collection and recovery strategies of Credit Services for Micro and Small Enterprises (CSME). This role will focus on reducing non-performing loans through effective recoveries, negotiations, and restructuring strategies.
Key Responsibilities:
- Lead the recoveries team in implementing effective strategies for debt recovery and loan resolution.
- Engage directly with delinquent clients to negotiate repayment or restructuring plans.
- Monitor recovery performance and generate reports for senior management.
- Liaise with legal counsel and external agencies for debt collection and litigation processes.
- Ensure adherence to credit policies, recovery procedures, and regulatory guidelines.
- Recommend enhancements in recovery processes and systems to improve efficiency.
3. Senior Institutional Sales
Department: NCBA Investment Bank Ltd
Reporting to: Head of Trading
Job Overview:
The Senior Institutional Sales role is responsible for generating and managing institutional sales across equities, fixed income, and other investment products. The successful candidate will develop strong client relationships and collaborate with trading and research teams to deliver bespoke financial solutions.
Key Responsibilities:
- Identify and engage with institutional clients, including pension funds, fund managers, and corporates.
- Provide timely and relevant market information and investment opportunities.
- Coordinate with the trading desk to execute client orders efficiently.
- Develop and implement client acquisition and retention strategies.
- Ensure compliance with all regulatory requirements and company policies.
- Maintain a high level of product knowledge and market awareness.
4. IT Business Continuity Management Analyst
Department: Technology & Operations
Reporting to: IT Governance & Compliance Manager
Job Overview:
The IT Business Continuity Management Analyst will support the implementation, monitoring, and enhancement of the IT Disaster Recovery and Business Continuity frameworks. This role plays a critical part in ensuring operational resilience and minimizing business disruption due to IT-related incidents.
Key Responsibilities:
- Develop and maintain IT disaster recovery (DR) plans in line with business requirements.
- Conduct periodic testing of DR and business continuity plans and report outcomes.
- Collaborate with key departments to ensure integration of IT continuity into the broader enterprise framework.
- Maintain an inventory of critical IT assets and dependencies.
- Provide training and awareness programs on IT continuity and resilience.
- Monitor industry trends and regulatory changes impacting business continuity.
5. Growth Product Manager, Retail Lending
Department: Retail Digital Solutions
Reporting to: Retail Digital Solutions Head
Job Overview:
The Growth Product Manager will oversee the strategy, development, and scaling of digital lending products to retail customers. This role involves innovation, analytics, and user-focused design to ensure products meet customer needs and deliver value to the business.
Key Responsibilities:
- Lead product development lifecycle for digital lending solutions.
- Analyze market trends and customer data to identify growth opportunities.
- Develop and execute go-to-market strategies to scale product adoption.
- Work cross-functionally with engineering, marketing, and customer service teams.
- Monitor product performance and customer feedback to drive continuous improvements.
- Ensure regulatory and compliance requirements are met across the product suite.
6. Brand Lead
Department: Marketing & Communication
Reporting to: Brand and Communication Head
Job Overview:
The Brand Lead will spearhead NCBA’s brand strategy and ensure consistent and impactful brand representation across all channels. This individual will oversee brand campaigns, manage visual identity standards, and support cross-departmental branding initiatives.
Key Responsibilities:
- Develop and implement a cohesive brand strategy aligned with business objectives.
- Lead brand campaign development and execution across traditional and digital media.
- Monitor brand performance metrics and customer perceptions.
- Ensure brand consistency across all customer touchpoints and communication.
- Manage relationships with creative agencies, media partners, and internal stakeholders.
- Champion internal brand culture and training initiatives.
7. Solutions Architect
Department: Technology
Reporting to: Solutions Architecture Manager
Job Overview:
The Solutions Architect is responsible for designing and overseeing the implementation of end-to-end technology solutions that meet business needs. This role will guide teams across IT and business units to ensure solutions are scalable, secure, and aligned with strategic objectives.
Key Responsibilities:
- Design and document software and infrastructure architecture for new and existing solutions.
- Evaluate emerging technologies and provide recommendations to enhance the IT ecosystem.
- Collaborate with product owners, developers, and system engineers during solution implementation.
- Ensure all architectural designs align with security standards and best practices.
- Review third-party solutions for compatibility and long-term viability.
- Provide technical leadership and mentorship within the IT architecture community.
8. Head of Product Design
Department: Product Design
Reporting to: Chief Product Officer
Job Overview:
The Head of Product Design will lead the design strategy for NCBA’s digital and physical product offerings. This role will ensure user-centered design principles are applied throughout the product development lifecycle, enhancing customer experience and satisfaction.
Key Responsibilities:
- Define and drive the overarching product design vision and strategy.
- Oversee the work of designers across digital platforms, ensuring design consistency and excellence.
- Foster a culture of creativity, experimentation, and collaboration.
- Engage in user research to inform design decisions.
- Measure and optimize user experience through feedback and data analytics.
- Ensure alignment between product goals, design outputs, and customer needs.
9. Head, Lifestyle
Department: Digital Business
Reporting to: Chief Commercial Officer
Job Overview:
The Head of Lifestyle will lead the development and execution of digital lifestyle products and services tailored to enhance the daily lives of customers. This includes partnerships, mobile experiences, e-commerce, and lifestyle integrations that go beyond traditional banking.
Key Responsibilities:
- Conceptualize and launch lifestyle-oriented digital products and services.
- Identify and engage with partners in health, travel, dining, and other lifestyle verticals.
- Monitor customer behavior and lifestyle trends to inform innovation.
- Collaborate with product, marketing, and technology teams to ensure timely delivery.
- Develop commercial models that maximize revenue and customer engagement.
- Evaluate performance metrics and continuously refine offerings for impact and adoption.
NCBA Group is committed to empowering talent and fostering a performance-driven culture where employees thrive and innovate. We value integrity, inclusivity, teamwork, and accountability, and we seek professionals who embody these values to contribute to our long-term vision.
If you are ready to make a difference and be part of the future of financial services in the region, we invite you to apply for the positions that match your expertise and aspirations.
Applications should be submitted via email as per the job listing.
