KCB Bank Hiring Business Continuity Manager

by Recal

In an age where disruptions, cyber threats, pandemics, and natural disasters are increasingly common, ensuring the uninterrupted functioning of business operations has never been more critical. In response to this growing need, our esteemed banking institution is seeking to recruit a highly competent and strategic-minded individual to take up the position of Business Continuity Manager. This vital role will support the bank’s ability to anticipate, prepare for, respond to, and recover from disruptive events while ensuring full compliance with local and international regulatory expectations.

This opportunity is ideal for professionals with a deep understanding of business continuity principles, operational resilience strategies, crisis management, and risk mitigation techniques. The successful candidate will be charged with overseeing the implementation and continuous enhancement of the bank’s business continuity and disaster recovery frameworks, working collaboratively with various departments and stakeholders across the institution.

We are looking for a forward-thinking individual with strong leadership and stakeholder management experience, advanced analytical capabilities, and a demonstrated ability to implement and manage robust operational resilience programs. If you are looking for a dynamic and rewarding career opportunity in a respected financial institution, then this may be the role for you.

Position Title: Business Continuity Manager

Location: [Undisclosed – Head Office Based]
Deadline for Application: Friday, 18th July 2025
Application Mode: Via the Recruitment Portal (Apply Now)


Overview of the Role

The Business Continuity Manager will spearhead the establishment and maintenance of policies and procedures geared toward safeguarding the bank’s operations during times of crisis. This individual will ensure the integration of resilience frameworks across the enterprise, enable cross-functional collaboration, and oversee periodic testing and updating of continuity plans to maintain organizational readiness.

The ideal candidate must be adept in risk assessment, regulatory compliance, training and awareness campaigns, and have an exceptional understanding of business impact analyses and third-party risk. Furthermore, the candidate will be responsible for preparing executive reports and coordinating with senior leadership on issues related to business continuity and operational risks.


Key Responsibilities

1. Policy Development and Regulatory Alignment

  • Establish and maintain the Bank’s Business Continuity Planning (BCP) policy and accompanying processes.
  • Ensure these policies align with current business continuity management (BCM) regulations and guidelines.
  • Continuously monitor regulatory changes and recommend policy updates, process improvements, and enhancements to resilience practices.

2. Comprehensive Risk Assessment

  • Conduct thorough and routine risk assessments to uncover vulnerabilities and potential threats that could hinder the bank’s operations.
  • Collaborate with risk management teams to proactively mitigate identified risks and enhance the bank’s preparedness posture.

3. Business Impact Analysis (BIA)

  • Coordinate the bank-wide BIA to determine critical business functions and their interdependencies.
  • Assess the potential financial, operational, and reputational impact of disruptions.
  • Ensure that recovery priorities and strategies are accurately reflected in the business continuity plans.

4. Development and Testing of Continuity Plans

  • Lead the development, implementation, and regular testing of business continuity and disaster recovery plans.
  • Ensure these plans remain responsive to emerging risks, evolving business structures, and changing technologies.
  • Work closely with department heads to embed resilience frameworks into everyday operations.

5. Crisis Management and Incident Response

  • Support response efforts during real-time crises or operational disruptions.
  • Assist in managing risk events, incident escalation, and communication across key internal and external stakeholders.
  • Monitor response effectiveness and ensure continuous refinement of incident management protocols.

6. Third-Party Risk Resilience

  • Provide support in assessing and managing the continuity and resilience capabilities of third-party vendors.
  • Assist procurement and risk teams in integrating BCM considerations into vendor selection and evaluation processes.

7. Training, Awareness, and Organizational Culture

  • Design and deliver staff training programs to promote awareness and compliance with business continuity objectives.
  • Foster a culture of preparedness across all levels of the bank by embedding BCM into the first line of defense.
  • Facilitate BCM drills, tabletop exercises, and simulations across departments to test readiness.

8. Management Reporting and Governance

  • Provide comprehensive reports and updates to senior management, BCM teams, Crisis Management Teams (CMT), and the board.
  • Track and communicate the effectiveness of business continuity initiatives and improvement plans.
  • Highlight gaps in operational resilience and make recommendations for strategic interventions.

9. Documentation, Communication, and Audit Readiness

  • Maintain up-to-date and well-documented policies, procedures, plans, and training records related to business continuity.
  • Ensure seamless internal communication and readiness for audits or regulatory inspections.
  • Oversee the development of a central repository for BCM-related documentation.

10. Continuous Improvement and Integration

  • Lead post-incident reviews and lessons-learned sessions to inform future BCM strategies.
  • Identify trends and opportunities for improvement through incident analysis and testing feedback.
  • Promote the seamless integration of BCM across subsidiaries and business units to maintain alignment with overall enterprise risk management (ERM) goals.

Required Experience and Competencies

This is a specialized role that requires both technical knowledge and managerial expertise in business continuity management. The successful candidate should demonstrate the following:

  • Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or a related field.
  • Professional Qualifications in business continuity or disaster recovery are a requirement. Acceptable certifications include:
    • MBCI (Member of the Business Continuity Institute)
    • CBCP (Certified Business Continuity Professional)
    • ISO 22301 Lead Implementer or Auditor
    • DRII-CFCP (Disaster Recovery Institute International – Certified Functional Continuity Professional)
    • EC-Council Disaster Recovery Professional (EDRP)
  • Master’s Degree in a business-related field is considered an added advantage.

Minimum Experience Requirements:

  • At least 5 years of practical experience in Business Continuity and Disaster Recovery Planning.
  • A minimum of 4 years working in Risk Management with exposure to enterprise-wide risk programs.
  • 2 years of Project Management experience, particularly in change management or resilience projects.
  • 2 years experience in audit-related functions, with a focus on operational or IT audits.
  • At least 2 years of experience working within IT or banking operations to understand systems interdependencies.
  • Minimum 4 years of demonstrated leadership and stakeholder management across functional teams.
  • At least 3 years experience preparing management reports for executive and board-level stakeholders.
  • 3 years of experience in designing and facilitating staff training on business continuity and risk mitigation.
  • 2 years of proficiency in using BCM software, tools, and technologies to monitor, report, and manage operational resilience activities.

Why Join Us?

This role presents a unique opportunity for a highly driven professional to contribute to the ongoing resilience and stability of one of the country’s leading banking institutions. In return, the bank offers a competitive remuneration package, ongoing professional development, and a chance to lead a high-impact function with visibility across all business lines.

If you are passionate about risk management, thrive in crisis response environments, and are eager to play a pivotal role in maintaining operational continuity, this is your opportunity to make a lasting impact.


Important Application Information

Interested applicants are invited to log in to the Bank’s Recruitment Portal and submit their applications, including a detailed curriculum vitae (CV), by Friday, 18th July 2025.

Only shortlisted candidates will be contacted.

We are an equal opportunity employer. Qualified individuals living with disabilities are highly encouraged to apply.

Apply Now

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