Moja Expressway Company proudly manages the Nairobi Expressway, a transformative 27-kilometre toll road linking Mlolongo to the James Gichuru junction. As a landmark infrastructure project developed under a public-private partnership, the expressway is a beacon of innovation, offering Nairobi residents a modern, eco-friendly, and efficient travel experience. Our advanced systems, including Electronic Toll Collection (ETC), are central to our commitment to seamless mobility and smart transport.
To ensure the continued satisfaction and convenience of our users, Moja Expressway Service Centres play a vital role in delivering frontline customer service and technical support. These centres are the heart of our customer engagement — where technology meets personalized assistance. Our team is responsible for supporting all aspects of the ETC business, including account registration, user guidance, and issue resolution. We also handle the full spectrum of On-Board Unit (OBU) after-sales services, from installation and troubleshooting to maintenance and replacements.
We are looking for proactive, detail-oriented, and customer-focused individuals to join our Service Centre team. In this role, you will be the first point of contact for thousands of Nairobi Expressway users, helping them understand, adopt, and smoothly operate our tolling systems. Your ability to explain technical concepts in simple terms, resolve customer issues efficiently, and maintain high service standards will directly impact our reputation and user satisfaction.
This is a dynamic opportunity for individuals who thrive in fast-paced environments, enjoy problem-solving, and are passionate about delivering outstanding customer care. Join Moja Expressway and be part of the dedicated force behind Nairobi’s smartest transport solution — where every interaction is a step toward building trust, loyalty, and lasting service excellence.
Introduction
WORKING AT SERVICE CENTRE OF MOJA
Your Responsibilities
SERVICE CENTRE : Mainly responsible for the customer’s ETC business and all OBU after-sales services.
Key JobListing Details
Role:
SERVICE CENTER
Location:
Nairobi, Kenya
Vacancie(s):
5
Academic Qualification:
Bachelor Degree
Gender:
Equal Opportunity
Application Due:
31st August, 2025
Apply
Why Join Moja Expressway?
Working with Moja Expressway gives you a front-row seat to the future of smart transport in Kenya. As part of our dynamic and innovative team, you’ll benefit from:
- Exposure to cutting-edge tolling technology and digital customer platforms
- A collaborative and professional work environment with ongoing learning opportunities
- Fair and competitive compensation packages
- Equal opportunity and a commitment to diversity and inclusion
- A chance to build your career in the infrastructure and mobility sector
Whether you’re passionate about customer support, technology, or field sales, these roles are tailored to give you the training, mentorship, and real-world impact you need to thrive.
If you’re looking for a professional environment that blends public service innovation with private sector efficiency, then Moja Expressway welcomes you to apply. Take the first step toward a rewarding career in smart transportation.
-END-
I want to help 50 applicants improve their CVs and LinkedIn profile at a discounted price. You will be surprised at the discount !
If you’ve been:
- Applying for jobs without getting interviews
- Wondering why your CV isn’t working
- Ready for a professional CV that stands out
This is for you.
What you’ll get:
- A cleaner, stronger CV
- ATS-friendly format
- CV that shows your strengths clearly
- CV that will get you 5-6 interviews in 2 Months
- CV that will land you job offers in 3 months
How to get the offer:
Send your CV to [email protected] with the Subject: “Revamp Discount”
Only 50 slots available — first come, first served!
Let’s help you stand out and land that job.
Follow My WhatsApp Channel for Latest Job and Internship Opportunities
Link :
https://whatsapp.com/channel/0029Va5mrRwAO7RPMKbYII2n
