M-PESA Africa, a leading force in digital financial services, continues to transform lives across the continent through innovative technology solutions and financial inclusion. As part of its strategic growth and transformation agenda, M-PESA Africa is seeking passionate, visionary, and results-driven professionals to join its dynamic team. With a mission to build scalable platforms that solve real-world problems, the company is offering exciting career opportunities in human resource automation, financial technology platforms, credit services, payments product management, and cybersecurity.
Whether you’re an experienced technologist, product strategist, cybersecurity expert, or digital financial services innovator, this is your opportunity to become part of a purpose-driven organization redefining mobile money and digital finance across Africa.
Below are the detailed job descriptions and responsibilities for the available positions:
1. HR IT Lead
Application Deadline: July 22, 2025
Reporting to: HR Simplification & Automation Lead
Role Overview:
The HR IT Lead will play a pivotal role in driving the simplification and automation of human resource processes and systems at M-PESA Africa. The role holder will collaborate with HR, IT, and cross-functional teams to deliver best-in-class digital HR solutions that improve operational efficiency, data accuracy, and employee experience.
Key Responsibilities:
- Lead the design, implementation, and maintenance of automated HR systems and tools.
- Act as the bridge between HR and IT teams, ensuring seamless communication and solution delivery.
- Identify opportunities for automation across the HR value chain including talent acquisition, onboarding, employee records, performance management, learning, and offboarding.
- Provide project management leadership for HR digital transformation initiatives, including planning, execution, stakeholder engagement, and change management.
- Evaluate, select, and manage HR technology vendors and third-party service providers.
- Ensure data integrity, privacy, and compliance with applicable data protection regulations and policies.
- Monitor performance of HR systems, troubleshoot issues, and implement continuous improvement strategies.
Ideal Candidate Profile:
The ideal candidate will possess a strong background in HR information systems (HRIS), business process automation, and project management within a large, dynamic organization.
2. CoE Lead, Fintech Platforms
Application Deadline: July 22, 2025
Reporting to: Chief Financial Services Officer
Role Overview:
The Center of Excellence (CoE) Lead, Fintech Platforms, will be responsible for shaping the future of financial technology services at M-PESA Africa by leading platform design, architecture, and optimization. The role will focus on enabling scalable, secure, and reliable digital financial platforms that support innovation and customer-centric services.
Key Responsibilities:
- Design and implement fintech platform strategies aligned with business goals and customer needs.
- Provide technical leadership and governance for all fintech platform components, ensuring alignment with architectural standards and business priorities.
- Drive continuous improvement and innovation across platforms to enhance scalability, performance, and agility.
- Work closely with product teams to co-create solutions that deliver exceptional customer experiences.
- Establish and manage platform KPIs and SLAs, ensuring high availability and optimal performance.
- Support the implementation of emerging technologies such as blockchain, open APIs, and microservices to future-proof platform capabilities.
- Lead a team of platform architects, engineers, and integration specialists.
- Foster a collaborative, high-performance culture that champions engineering excellence.
Ideal Candidate Profile:
A seasoned technology leader with deep knowledge of financial services architecture, digital platforms, and enterprise IT governance.
3. Tribe Lead – Credit
Application Deadline: July 22, 2025
Reporting to: Chief Financial Services Officer
Role Overview:
The Tribe Lead – Credit will oversee the design, development, and implementation of credit products and services. This senior leadership position requires a strong grasp of digital lending, customer segmentation, risk management, and data-driven product development.
Key Responsibilities:
- Lead the end-to-end credit tribe, including product managers, developers, analysts, and risk specialists.
- Develop and execute a strategy to grow M-PESA Africa’s credit product portfolio across markets.
- Ensure all credit products meet customer needs, regulatory requirements, and business profitability targets.
- Foster a culture of experimentation, data analysis, and rapid learning to drive innovation in credit products.
- Implement advanced credit scoring models and risk analytics frameworks to support decision-making.
- Establish strong partnerships with regulators, fintechs, credit bureaus, and internal teams.
- Monitor and report on credit portfolio performance, ensuring continuous improvement in risk-return ratios.
- Align tribe goals with overall financial services strategy and cross-functional collaboration frameworks.
Ideal Candidate Profile:
A strategic thinker and innovator with significant experience in digital credit, financial services, and agile leadership.
4. M-PESA Africa Product Manager – Payment Remittance
Application Deadline: July 21, 2025
Role Overview:
The Product Manager for Payment Remittance plays a key role within the Agile Release Train (ART) at M-PESA Africa. This role is responsible for leading the development and execution of the product roadmap for one of the Payments Services pillars — Remittances. The candidate will bring strong product management capabilities, customer empathy, and commercial insight to drive product success.
Key Responsibilities:
- Define and execute the product strategy and roadmap for the remittance payment vertical.
- Conduct market and customer research to uncover insights that inform product design and enhancements.
- Work with design, technology, and commercial teams to build intuitive, reliable, and scalable remittance solutions.
- Own the product lifecycle from ideation through to go-to-market execution and continuous optimization.
- Collaborate with internal and external partners to expand remittance corridors and enhance interoperability.
- Monitor product performance and customer feedback, iterating quickly to drive adoption and satisfaction.
- Ensure products are compliant with all applicable regulations and standards.
Ideal Candidate Profile:
A dynamic product leader with hands-on experience in financial services, especially in cross-border payments and remittance platforms.
5. M-PESA Africa Cyber Security – Evergreen Application (Multiple Roles)
Application Deadline: September 30, 2025
Role Overview:
M-PESA Africa is expanding its cybersecurity capabilities and seeking passionate professionals to join its cybersecurity team across various roles. This evergreen application pool is designed to attract top-tier talent interested in securing the future of digital financial services.
Available Cybersecurity Roles Include (but are not limited to):
- Cyber Security Analyst
- Threat Intelligence Specialist
- Cyber Security Architect
- Incident Response Analyst
- Application Security Engineer
- Governance, Risk, and Compliance Officer
- DevSecOps Engineer
Key Responsibilities Across Roles:
- Protect M-PESA Africa’s infrastructure, systems, and data from internal and external threats.
- Monitor security events and conduct thorough investigations of incidents and breaches.
- Design and implement security architectures and secure coding practices.
- Perform regular security risk assessments and vulnerability management.
- Ensure compliance with cybersecurity regulations, standards, and best practices.
- Work collaboratively with engineering, IT, and legal teams to embed security in products and operations.
- Provide training and awareness to staff to strengthen cybersecurity culture.
Ideal Candidate Profile:
Cybersecurity professionals with a proactive mindset, strong technical skills, and a desire to support secure financial inclusion. Experience in cloud security, financial technologies, and regulatory compliance is highly desirable.
Why Join M-PESA Africa?
At M-PESA Africa, you’re not just joining a company — you’re becoming part of a movement that empowers millions of people and businesses with digital tools that improve lives. The organization offers a collaborative, innovative, and inclusive work environment with exciting opportunities for professional growth across multiple African markets.
M-PESA Africa is proud of its role in shaping the continent’s digital economy and welcomes diverse professionals who want to contribute to a safer, more inclusive, and technology-driven future.
Application Details
All positions listed above close on July 21 or July 22, 2025, with the exception of the Cyber Security roles, which remain open until September 30, 2025.
Interested candidates are encouraged to apply promptly and ensure their applications align with the respective position’s closing date.
How to Apply:
Visit the official M-PESA Africa careers page to access full job details and submit your application online.
