A respected and dynamic financial institution with a strong presence in the Kenyan market is pleased to announce a wide array of exciting employment opportunities across various departments. With a commitment to nurturing professional growth and excellence, we are inviting qualified and motivated individuals to join our team and play a part in driving innovative financial solutions and institutional success.
These roles are primarily based at our Head Office and span across Human Resources, Credit, ICT, Internal Audit, Treasury, Shared Services, and Property Sales divisions. All positions offer open-ended contract terms (except where specified) and present a unique opportunity to work in a highly professional environment that values integrity, collaboration, customer-centricity, and continuous learning.
Below are the detailed descriptions of the positions currently available:
1. Human Resources Business Partner
Band/Level: Manager
Department: Human Resources
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 31 July 2025
Job Description:
The Human Resources Business Partner (HRBP) will be responsible for aligning business objectives with employees and management across designated business units. The HRBP acts as a consultant to management on human resource-related issues, serving as an employee champion and change agent. The role assesses and anticipates HR-related needs and communicates these proactively with the HR department and business management to develop integrated solutions.
Key Responsibilities:
- Partner with business leaders to align HR strategies with business objectives.
- Provide guidance on workforce planning, succession planning, and organizational design.
- Facilitate talent management initiatives, including performance management and career development.
- Advise on employee relations matters to ensure legal compliance and positive work environment.
- Implement diversity, equity, and inclusion strategies.
- Analyze HR metrics to drive strategic decision-making.
- Support change management processes and culture transformation initiatives.
2. Assistant Manager, Credit Collections
Band/Level: Assistant Manager
Department: Credit
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 25 July 2025
Job Description:
The Assistant Manager, Credit Collections will be responsible for overseeing the collections of past due accounts to minimize financial risk and ensure timely debt recovery. The role entails managing collection strategies, leading collection agents, and maintaining adherence to credit policies and regulatory guidelines.
Key Responsibilities:
- Lead and supervise the credit collection team to meet recovery targets.
- Develop and implement effective collection strategies.
- Maintain accurate records of all debt collection activities.
- Analyze delinquent accounts and determine appropriate actions.
- Engage customers on repayment plans and negotiate settlements.
- Liaise with legal teams on escalated debt recovery cases.
- Ensure compliance with regulatory and organizational credit policies.
3. Senior Officer, Network Technologies
Band/Level: Senior Officer
Department: ICT
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 25 July 2025
Job Description:
The Senior Officer, Network Technologies will support the design, implementation, and maintenance of network infrastructure to ensure secure and efficient data communication. The position involves resolving network issues, performing upgrades, and monitoring system performance to maintain high availability.
Key Responsibilities:
- Install, configure, and maintain LAN/WAN infrastructure.
- Troubleshoot network outages and performance issues.
- Collaborate with other ICT teams to implement network security controls.
- Monitor network traffic and usage to ensure optimum functionality.
- Maintain and update network documentation and diagrams.
- Support IP telephony, VPNs, firewalls, routers, and switches.
- Evaluate new networking technologies and recommend improvements.
4. Assistant Manager, Internal Audit
Band/Level: Assistant Manager
Department: Internal Audit
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 25 July 2025
Job Description:
The Assistant Manager, Internal Audit will provide independent and objective assurance on the effectiveness of the organization’s internal controls, risk management, and governance processes. The role is critical in identifying risks and recommending corrective measures.
Key Responsibilities:
- Plan and execute risk-based internal audits.
- Evaluate compliance with internal policies and external regulations.
- Assess the adequacy of risk management processes and controls.
- Draft and present audit reports with actionable recommendations.
- Follow up on the implementation of audit recommendations.
- Collaborate with departmental heads during audit exercises.
- Assist in fraud detection and forensic audits when necessary.
5. Senior Officer, Retail Recoveries
Band/Level: Assistant Manager
Department: Credit
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 25 July 2025
Job Description:
The Senior Officer, Retail Recoveries will be responsible for managing the recovery of non-performing loans in the retail portfolio. This role involves engaging defaulting clients, negotiating repayment arrangements, and working closely with external recovery agents where needed.
Key Responsibilities:
- Review and monitor non-performing retail accounts.
- Initiate and manage recovery processes to reduce credit losses.
- Engage with clients to structure and follow up on repayment agreements.
- Coordinate with legal teams on legal recoveries.
- Maintain accurate and up-to-date recovery records.
- Prepare recovery performance reports.
- Support the implementation of strategies to enhance recoveries.
6. Assistant Manager, Balance Sheet Management
Band/Level: Assistant Manager
Department: Treasury
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 31 July 2025
Job Description:
The Assistant Manager, Balance Sheet Management will assist in optimizing the institution’s balance sheet through effective asset and liability management (ALM). The role ensures that risks related to interest rates, liquidity, and capital structure are well managed in accordance with policies.
Key Responsibilities:
- Analyze and monitor balance sheet structure and funding needs.
- Conduct liquidity gap analysis and interest rate sensitivity tests.
- Support the development of ALM policies and practices.
- Prepare ALCO reports and other regulatory submissions.
- Forecast and manage the liquidity profile of the institution.
- Provide input on pricing, capital allocation, and risk appetite.
- Work closely with finance and risk teams to support strategic decisions.
7. Officer, Facilities Management
Band/Level: Officer
Department: Shared Services
Contract Terms: Fixed Term
Location: Head Office
Expiry Date: 31 July 2025
Job Description:
The Officer, Facilities Management will oversee the maintenance and operations of the organization’s physical infrastructure, ensuring that facilities are safe, well-maintained, and aligned with business needs. The role also ensures regulatory compliance in facilities usage.
Key Responsibilities:
- Manage building maintenance and repair works.
- Oversee service contracts for cleaning, security, and utilities.
- Ensure safety and regulatory compliance of facilities.
- Coordinate office space allocation and renovations.
- Monitor utility consumption and implement cost-saving measures.
- Conduct routine facility inspections and maintain records.
- Liaise with contractors and vendors for facilities services.
8. Officer, Property Sales Advisor
Band/Level: Officer
Department: Collections and Recoveries
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 31 July 2025
Job Description:
The Officer, Property Sales Advisor will be responsible for managing the sale of recovered properties and advising on market conditions to maximize returns. The role involves engaging potential buyers, coordinating property viewings, and ensuring timely completion of sales.
Key Responsibilities:
- Manage the property sales process from listing to closure.
- Maintain an up-to-date inventory of available properties.
- Provide market insights to support pricing decisions.
- Engage with buyers and coordinate property viewings.
- Facilitate negotiations and document preparation.
- Liaise with legal and recovery teams to clear property titles.
- Prepare sales reports and performance updates.
These positions offer a unique opportunity to contribute meaningfully to a high-performing organization that values professionalism, integrity, innovation, and employee development. Candidates selected will work with experienced professionals and enjoy a collaborative culture with opportunities for continuous growth.
Applicants interested in any of the listed roles are encouraged to apply before the indicated closing dates. Each position is designed to match specific operational needs and career aspirations, and the organization looks forward to onboarding individuals who are passionate about making a difference.
