Sun King, the global leader in off-grid solar energy solutions, is looking for an exceptional individual to join its fast-growing team in Kenya as a Regional Business Manager (Northern Region). This full-time, permanent role offers a chance to lead high-impact operations in a dynamic environment and directly contribute to transforming lives through clean and affordable energy. If you are passionate about leadership, community empowerment, and sustainable business, then this role may be the perfect fit for you.
About Sun King
Sun King is the world’s leading off-grid solar energy company, serving the 1.8 billion people who live without reliable or affordable access to electricity. Our innovative pay-as-you-go model and widespread field operations have already powered more than 20 million homes across Africa and Asia. With over 200,000 new households connected every month, Sun King is on a mission to make clean energy universally accessible.
We offer a wide range of solar products from basic lighting and phone charging kits to robust inverters capable of powering refrigerators, laptops, and other high-energy appliances. Our solutions are not just products—they are a pathway out of energy poverty, health risks, and high fuel costs for our customers.
Our team consists of over 2,800 full-time employees and 28,000 field agents operating in 12 countries, committed to innovation, inclusivity, and real impact. We are now expanding further and seeking dedicated professionals to lead the charge in Kenya’s Northern region.
Position: Regional Business Manager – Northern Region
Department: EasyBuy Direct Sales
Employment Type: Permanent – Full Time
Location: Northern Region, Kenya
Reporting To: Zonal Business Manager
Workplace Type: Onsite
Overview of the Role
The Regional Business Manager (RBM) is a crucial leadership role responsible for overseeing sales, collections, and full business operations within the assigned region under Sun King’s “EasyBuy” model — a pay-as-you-go financing system for solar products. The RBM manages a regional network of Area Business Managers, Sun King Store Executives, and Field Sales Executives, all of whom work together to make clean solar energy accessible to underserved populations.
The role demands an individual who can simultaneously lead a large team, uphold customer service excellence, drive sales and collections, and innovate in the face of changing market dynamics. The RBM is ultimately accountable for sustaining and scaling the regional business in a profitable and mission-driven manner.
Key Responsibilities
1. Leadership and People Management
- Recruit, retain, and inspire a high-performing regional team comprising Area Business Managers, Store Executives, and Field Sales Executives.
- Cultivate a culture of discipline, accountability, and customer-first thinking.
- Conduct regular performance assessments, coaching, and mentoring.
- Recognize and reward exceptional performance to ensure motivation and engagement across all levels.
2. Training and Development
- Provide continuous training to Area Business Managers covering sales, collections, technical knowledge, logistics, inventory, and customer engagement.
- Ensure all team members demonstrate integrity, professionalism, and an in-depth understanding of Sun King’s products and business model.
- Maintain alignment between field operations and company values, policies, and strategic goals.
3. Operational Clarity and Execution
- Provide precise role clarity to Area Business Managers and their teams.
- Define clear daily targets, routes, sales expectations, and customer support protocols.
- Facilitate the onboarding of new Area Business Managers through direct involvement in their first ten sales.
- Set up accessible communication channels for on-ground teams to escalate issues and receive real-time support.
4. Field Engagement and Visibility
- Maintain weekly in-person or virtual touchpoints with Area Business Managers and the region’s top-performing Field Sales Executives.
- Conduct joint fieldwork and sales demos to reinforce best practices and boost engagement.
- Organize activations in community gatherings such as SACCOs, retail markets, and churches to drive group sales and brand awareness.
5. Sales and Collections Performance
- Meet or exceed monthly sales and collections targets agreed upon with the Zonal Business Manager.
- Monitor progress daily and provide regular reports on KPIs such as customer complaints, recruitment efforts, and sales forecasts.
- Implement structured follow-up systems for collections, including area profiling, personalized customer outreach, and system repossession (when necessary).
6. Process and Compliance Oversight
- Ensure adherence to established field sales and operational protocols.
- Conduct random visits to retail centers and field locations to validate quality control and compliance.
- Facilitate table meetings led by Area Business Managers to review metrics, performance challenges, and continuous improvement plans.
7. Customer Experience and After-Sales Support
- Resolve product delivery, payment guidance, installation, and warranty-related issues within 24 hours through effective delegation and escalation processes.
- Equip Energy Officers with the tools, guidelines, and support needed to serve customers promptly and professionally.
8. Market Intelligence and Brand Stewardship
- Keep track of competitor activities and customer sentiments within the region.
- Liaise with internal teams to proactively defend and expand Sun King’s market share.
- Represent Sun King as a premier brand for solar energy in the local market through consistent customer engagement and brand visibility initiatives.
9. Cost Control and Resource Management
- Manage the allocation of marketing and operational resources such as smartphones and promotional materials.
- Ensure maximum return on investment through effective budgeting, forecasting, and expenditure tracking.
Candidate Profile
You might be the ideal candidate if you:
- Possess a degree in a business-related field or equivalent with at least six years of experience in a high-impact sales or business development role.
- Have strong computer skills, especially in Excel and PowerPoint.
- Are passionate about leading teams, developing people, and delivering results.
- Have a record of driving innovation, efficiency, and customer satisfaction.
- Exhibit excellent planning, prioritizing, and analytical skills with the ability to align daily activities to long-term regional goals.
- Are a great communicator, listener, and coach with a passion for fieldwork and community outreach.
- Maintain high standards of ethics and operational excellence.
What Sun King Offers
- Professional Growth: Work in a dynamic, rapidly growing sector that blends social impact with commercial excellence.
- Global Collaboration: Be part of a multicultural team that spans over a dozen countries.
- Inclusive Culture: Thrive in an open-minded, collaborative, and diverse environment that values every individual.
- Leadership Development: Enroll in structured learning programs through the Sun Center for Leadership to strengthen your capabilities.
- Social Impact: Directly contribute to life-changing improvements in energy access, economic empowerment, and environmental sustainability.
- Employee-Centered Policies: We believe in treating people fairly. Sun King is an equal opportunity employer that prohibits discrimination based on race, religion, nationality, gender, disability, sexual orientation, or family status.
About Sun King’s Mission and Impact
Sun King empowers low-income households with reliable, safe, and affordable solar energy solutions. Instead of spending money on harmful and costly fuels like kerosene or diesel, our customers make daily payments as low as $0.11 through mobile money platforms until they fully own their solar systems. This model provides long-term savings, better health outcomes, and a sustainable energy future for millions.
To date, our innovations have saved customers over $4 billion cumulatively and provided clean energy to more than 100 million people. By joining Sun King, you become part of a movement to redefine energy access, improve livelihoods, and build a cleaner planet.
How to Apply
If you are ready to lead transformative work in Kenya’s Northern region and help bring solar energy to thousands of families and communities, we encourage you to take the next step in your career journey.
