KCB Group, a premier financial services provider in the region, is seeking highly qualified, experienced, and results-oriented professionals to join its diverse team. The institution has announced a range of new vacancies across education programming, monitoring and evaluation, Islamic banking, retail banking, finance, HR strategy, learning and development, and investor services.
These roles present an exciting opportunity for professionals looking to make a lasting impact in a dynamic, innovative, and customer-focused environment. If you are passionate about shaping the future of banking and financial services, consider applying for the positions below before the application deadlines.
1. Programme Manager, Tertiary & Alumni
Application Deadline: July 25, 2025
The Programme Manager, Tertiary & Alumni will report to the Senior Programme Manager – Education and oversee the strategic implementation and day-to-day management of the tertiary and alumni components of the KCB Foundation’s Education Programme.
Key Responsibilities:
- Provide leadership in managing tertiary education and alumni engagement activities.
- Support approximately 1,000 students enrolled in various universities and middle-level institutions, ensuring they receive the necessary academic and career support.
- Plan and coordinate annual intake of about 1,000 new students, including onboarding and integration processes.
- Design and implement alumni engagement strategies to maintain relationships, track progress, and encourage participation in KCB Foundation activities.
- Collaborate with institutional partners, education stakeholders, and internal departments for effective program delivery.
- Monitor program metrics, assess performance, and report on outcomes and impact.
- Manage program budgets and ensure efficient use of resources.
- Offer strategic advice to the Foundation and Education Department on tertiary education trends and alumni development initiatives.
2. Monitoring & Evaluation Manager
Application Deadline: July 25, 2025
Reporting to the Project Manager, the Monitoring and Evaluation (M&E) Manager will provide strategic support in developing and leading the implementation of robust Monitoring, Evaluation, Accountability, and Learning (MEAL) frameworks and tools.
Key Responsibilities:
- Design, implement, and manage project/region-specific M&E systems.
- Develop MEAL frameworks, indicators, data collection tools, and quality control measures.
- Lead the collection, analysis, and interpretation of performance data to support decision-making and project improvements.
- Guide project teams in integrating monitoring and evaluation practices into their workflows.
- Produce regular reports highlighting progress against key performance indicators.
- Build staff capacity on M&E systems, including training and support.
- Collaborate with external evaluators and partners on research and assessments.
- Ensure compliance with internal M&E guidelines and donor requirements.
3. SAHL Banker – Garissa Branch
Application Deadline: July 25, 2025
The SAHL Banker is responsible for growing and maintaining the SAHL (Shariah-compliant) portfolio, covering both assets and liabilities. The role demands strong client relationships, business development skills, and an in-depth understanding of Islamic banking principles.
Key Responsibilities:
- Grow the branch’s Islamic banking business in line with set targets.
- Offer expert advice to customers on SAHL products, ensuring Shariah compliance.
- Facilitate onboarding and management of new Islamic banking clients.
- Monitor account performance, customer satisfaction, and product utilization.
- Ensure regulatory and internal policy adherence in all SAHL-related activities.
- Work closely with the Shariah compliance unit to maintain product integrity.
- Identify market opportunities and promote tailored banking solutions.
- Lead initiatives to enhance Islamic financial literacy in the region.
4. Universal Banker – Moyale Branch
Application Deadline: July 25, 2025
The Universal Banker, reporting to the Branch Manager in Moyale, is charged with implementing and maintaining KCB’s diverse retail banking propositions.
Key Responsibilities:
- Provide end-to-end customer service, from account opening to transactions and advisory services.
- Cross-sell banking products to meet the financial needs of walk-in and existing customers.
- Promote deposit mobilization and credit growth in line with branch targets.
- Monitor client feedback and resolve concerns swiftly to enhance satisfaction.
- Participate in branch sales campaigns and local marketing initiatives.
- Support the branch operations team in ensuring service delivery standards are met.
- Maintain accurate and up-to-date customer records.
- Assist in compliance and risk management within the branch operations.
5. Head, Business Performance
Application Deadline: August 1, 2025
Reporting to the Director of Finance, the Head of Business Performance is charged with translating financial insights into business strategies and action plans. The position plays a pivotal role in financial modelling, planning, and supporting the execution of business objectives.
Key Responsibilities:
- Develop and oversee financial performance reporting frameworks.
- Provide strategic insights and performance commentaries to business units.
- Lead the annual budgeting, forecasting, and business planning processes.
- Conduct feasibility studies and review new business initiatives.
- Guide the financial resource allocation process and identify priority investment areas.
- Monitor performance against financial KPIs across departments.
- Conduct competitor benchmarking and market trend analysis.
- Support executive decision-making with timely and accurate financial models.
6. HR Business Partner
Application Deadline: August 1, 2025
The HR Business Partner will co-lead the execution of the organization’s HR strategy in collaboration with line managers. The role demands a strong grasp of organizational design, talent management, and change leadership.
Key Responsibilities:
- Lead HR initiatives that support business strategy and enhance workforce productivity.
- Serve as a strategic advisor to departmental heads on people management issues.
- Identify and develop high-potential employees and future leaders.
- Manage change programs and ensure alignment of people initiatives with business objectives.
- Facilitate internal and external communication of HR programs.
- Oversee employee relations, performance management, and organizational development.
- Promote a high-performance culture through HR analytics and planning.
- Contribute to employee engagement and retention programs.
7. Head, Learning, Development and Talent
Application Deadline: August 1, 2025
Reporting to the Group HR Director, this role is responsible for defining and driving the learning and talent management agenda at the group level.
Key Responsibilities:
- Design learning programs and curriculum that align with business needs and employee growth.
- Lead skills gap analysis and support competency development.
- Implement talent identification and succession planning frameworks.
- Drive internal mobility, retraining, and leadership development programs.
- Coordinate external recruitment for specialized talent when necessary.
- Measure learning impact and optimize learning investments.
- Foster a learning culture across the organization.
- Maintain oversight of learning technologies, tools, and vendor partnerships.
8. Senior Product Manager – Investor Services
Application Deadline: August 4, 2025
This role is responsible for managing custody and trustee service offerings across KCB Group entities.
Key Responsibilities:
- Develop and execute the strategic roadmap for custody and trustee products.
- Ensure product offerings remain competitive and aligned with market dynamics.
- Coordinate product design, launch, and lifecycle management activities.
- Work with regulatory bodies to maintain compliance with market regulations.
- Collaborate with sales and operations teams to ensure smooth product delivery.
- Track product performance, return on investment, and customer satisfaction.
- Lead continuous product improvement initiatives.
- Train staff and customers on new product features.
9. Relationship Manager – Investor Services
Application Deadline: August 4, 2025
Reporting to the Senior Manager, Trustee Services, the Relationship Manager is responsible for client portfolio management, new business acquisition, and service excellence within investor services.
Key Responsibilities:
- Deliver trustee services to a designated client portfolio in line with regulatory guidelines.
- Develop new client relationships and expand existing ones.
- Offer advisory support on trustee service options and compliance requirements.
- Maintain high levels of client satisfaction through proactive relationship management.
- Support client onboarding and documentation processes.
- Identify and pursue business opportunities to grow the investor services portfolio.
- Provide periodic reports on client portfolio performance.
10. Relationship Manager – Custody Services
Application Deadline: August 4, 2025
Reporting to the Head of Investor Services, the Relationship Manager – Custody Services will provide end-to-end custody solutions for various investment schemes and institutional clients.
Key Responsibilities:
- Manage custody accounts for retirement benefit schemes, collective investment schemes, and institutional investors.
- Ensure service delivery is in line with the Collective Investment Schemes Regulations and Retirement Benefits Act.
- Identify and onboard new clients for custody services.
- Act as the main point of contact for institutional investors on custody-related matters.
- Maintain strong relationships with clients and deliver customized solutions.
- Drive growth of the custody business by identifying cross-sell opportunities.
- Monitor regulatory developments and ensure internal compliance.
These vacancies represent a variety of strategic and technical functions within the bank. KCB Group encourages qualified candidates who are passionate about innovation, performance, and transformation to apply within the set deadlines.
To apply, please visit the official KCB careers portal and submit your application for the desired role before the respective deadlines.
