Equity Bank and its healthcare subsidiary, Equity Afya, are pleased to announce a wide range of career opportunities for talented professionals across Kenya. As a leading financial and healthcare services provider committed to transforming lives and livelihoods, Equity offers not just jobs but platforms for impact-driven individuals to grow, innovate, and make meaningful contributions in their fields.
Below is a detailed overview of the various vacancies currently available, including roles in administration, cybersecurity, IT development, healthcare, marketing, and strategic leadership. These positions are open to qualified professionals who are passionate about delivering excellence in service and operations.
1. Customer Experience & Marketing Coordinator – Equity Afya
Location: Kenya
Deadline: August 4, 2025
The Customer Experience & Marketing Coordinator will oversee patient engagement strategies across Equity Afya facilities. This role focuses on strengthening the brand’s visibility while ensuring exceptional patient care standards.
Key Responsibilities:
- Develop and implement customer service strategies to improve patient satisfaction.
- Coordinate marketing campaigns, promotions, and community outreach events.
- Gather feedback from patients and use it to enhance service delivery.
- Work closely with clinical and administrative teams to ensure consistent messaging and standards.
- Monitor performance metrics related to customer satisfaction and brand impact.
- Produce and present regular reports to senior management.
2. Relationship Manager – Credit
Location: Kenya
Deadline: August 4, 2025
The Relationship Manager – Credit will manage a portfolio of credit clients and ensure optimal financial performance through responsible lending and relationship development.
Key Responsibilities:
- Identify and develop new credit relationships with retail and SME customers.
- Perform credit analysis and risk assessment.
- Structure loan products tailored to customer needs.
- Monitor loan performance and initiate timely follow-ups.
- Ensure compliance with bank policies and regulatory frameworks.
- Collaborate with internal teams to deliver a seamless credit process.
3. PA to the Managing Director – Equity Afya
Location: Kenya
Deadline: August 4, 2025
The Personal Assistant will provide high-level executive support to the Managing Director of Equity Afya, ensuring smooth coordination of strategic and operational activities.
Key Responsibilities:
- Manage daily schedules, appointments, and meetings for the MD.
- Draft reports, correspondence, and briefing documents.
- Coordinate logistics for business travel and events.
- Maintain confidentiality and integrity in handling sensitive information.
- Serve as the first point of contact for internal and external stakeholders.
- Follow up on action points and ensure deadlines are met.
4. Administration Officer – Equity Afya
Location: Kenya
Deadline: August 4, 2025
The Administration Officer will support the day-to-day operations of Equity Afya by managing office systems, supplies, records, and facility logistics.
Key Responsibilities:
- Ensure efficient management of office resources and utilities.
- Maintain administrative records and documentation.
- Oversee facility maintenance and vendor management.
- Support procurement and inventory control processes.
- Coordinate logistics for internal meetings and events.
- Provide administrative support to clinical and non-clinical staff.
5. Senior Manager – Fraud Risk
Location: Kenya
Deadline: August 1, 2025
The Senior Manager – Fraud Risk is responsible for developing, implementing, and overseeing fraud prevention and detection strategies across the organization.
Key Responsibilities:
- Lead the design and execution of anti-fraud policies and frameworks.
- Investigate fraud incidents and oversee root cause analyses.
- Monitor transactions for irregular patterns and initiate corrective action.
- Provide training on fraud awareness to staff and management.
- Collaborate with legal and compliance units to ensure timely resolution of cases.
- Prepare fraud risk assessment reports for the board and senior executives.
6. Junior-Level Backend Developer (.NET)
Location: Kenya
Deadline: August 1, 2025
This role involves the development and maintenance of backend services and APIs that support Equity Bank’s digital platforms and applications.
Key Responsibilities:
- Design, build, and maintain .NET-based backend systems.
- Write clean, scalable code and integrate with external services.
- Collaborate with frontend developers and QA teams.
- Optimize application performance and reliability.
- Troubleshoot and debug production issues.
- Document code and support software deployments.
7. Analyst – Office of the MD, EIB
Location: Kenya
Deadline: August 1, 2025
The Analyst in the Office of the Managing Director for Equity Investment Bank (EIB) will provide high-level analytical and strategic support.
Key Responsibilities:
- Analyze financial performance data and industry trends.
- Support business planning and performance review initiatives.
- Draft briefs, board papers, and strategic documents.
- Coordinate MD’s engagements with stakeholders and regulators.
- Conduct competitor benchmarking and market intelligence.
- Maintain confidentiality and professionalism in all interactions.
8. Cyber Security Incident Response Manager
Location: Kenya
Deadline: July 25, 2025
The role entails managing security incidents, threats, and vulnerabilities affecting Equity Group’s systems and networks.
Key Responsibilities:
- Lead the incident response lifecycle from detection to resolution.
- Develop and maintain security playbooks and procedures.
- Collaborate with IT, legal, and compliance during breach responses.
- Perform forensic analysis and threat intelligence gathering.
- Implement tools and systems for proactive monitoring.
- Train staff on cyber hygiene and incident reporting protocols.
9. API Technical Writer
Location: Kenya
Deadline: July 25, 2025
This role involves creating clear, concise, and user-friendly documentation for Equity Bank’s APIs and developer tools.
Key Responsibilities:
- Work with developers to understand API features and usage.
- Draft technical guides, reference manuals, and tutorials.
- Maintain a developer knowledge base and documentation portal.
- Ensure consistency, accuracy, and clarity in technical content.
- Gather feedback from users and continuously improve materials.
10. API Product Owner
Location: Kenya
Deadline: July 25, 2025
The API Product Owner will oversee the development, rollout, and lifecycle of digital APIs to ensure they align with customer needs and strategic goals.
Key Responsibilities:
- Define API product roadmaps and priorities.
- Collaborate with engineering teams during development cycles.
- Engage with internal and external stakeholders for requirements.
- Monitor performance metrics and customer adoption.
- Manage product backlogs and ensure timely releases.
- Ensure security and compliance standards are met.
11. Assistant Channel Support Manager – Agency
Location: Kenya
Deadline: July 25, 2025
This position supports the operations of Equity’s agency banking channels by enhancing productivity, service quality, and compliance.
Key Responsibilities:
- Provide operational support to agency partners.
- Analyze transaction trends and develop improvement strategies.
- Ensure agents comply with set standards and guidelines.
- Assist in training, onboarding, and monitoring of agency staff.
- Handle escalated customer issues from agency outlets.
- Generate performance and incident reports.
12. Group Market Risk Manager
Location: Kenya
Deadline: July 25, 2025
The Group Market Risk Manager oversees risk exposure across the bank’s investment, trading, and treasury activities.
Key Responsibilities:
- Identify, assess, and monitor market risk exposures.
- Develop risk models and stress testing scenarios.
- Ensure compliance with regulatory capital requirements.
- Work closely with trading and finance departments.
- Prepare risk reports for senior management and board committees.
- Recommend hedging strategies and risk controls.
13. Assistant Channel Support Manager – POS Merchant
Location: Kenya
Deadline: July 25, 2025
This role supports the POS merchant segment by enhancing terminal uptime, merchant satisfaction, and transaction volume growth.
Key Responsibilities:
- Manage POS terminal installations and troubleshooting.
- Monitor merchant performance and resolve technical issues.
- Coordinate with IT for system updates and enhancements.
- Train merchants on digital payment systems.
- Track compliance and operational performance metrics.
- Provide insights to drive merchant engagement strategies.
14. Senior Business Performance Manager (Budgeting, Forecasting and Analysis)
Location: Kenya
Deadline: July 25, 2025
This role supports strategic planning by managing budgeting processes, financial forecasting, and performance tracking.
Key Responsibilities:
- Lead annual budgeting and long-term financial planning.
- Analyze actual performance versus budget/forecast.
- Develop financial models for scenario planning.
- Collaborate with business units on KPIs and targets.
- Prepare management reports and dashboards.
- Support strategic projects with cost-benefit analysis.
15. Segment Marketing Manager – SME/Corporate
Location: Kenya
Deadline: July 25, 2025
The Segment Marketing Manager will design and implement marketing strategies for SME and corporate clients.
Key Responsibilities:
- Develop segment-specific marketing plans.
- Conduct market research and customer profiling.
- Collaborate with sales teams to drive lead generation.
- Launch targeted campaigns and track ROI.
- Organize events, webinars, and digital promotions.
- Maintain brand consistency across platforms.
16. Senior Segment Marketing Manager – Retail
Location: Kenya
Deadline: July 25, 2025
This role involves leading marketing efforts for Equity’s retail banking segment, focusing on customer acquisition and retention.
Key Responsibilities:
- Design strategic marketing campaigns.
- Oversee customer lifecycle management initiatives.
- Leverage data analytics to improve targeting.
- Coordinate product promotions and customer engagement.
- Monitor competitor activities and adapt strategies.
- Guide a team of marketing officers.
17. Lead, Security Technology Roadmap & Centre of Excellence
Location: Kenya
Deadline: July 25, 2025
This strategic role focuses on the design and execution of Equity Group’s security technology roadmap.
Key Responsibilities:
- Define and drive the bank’s cybersecurity technology strategy.
- Evaluate emerging security solutions and trends.
- Establish best practices and governance models.
- Lead a center of excellence for cybersecurity innovations.
- Collaborate with business and IT leaders on secure design.
- Monitor and report on technology adoption KPIs.
For individuals looking to build a meaningful and forward-focused career in finance, health, and technology, Equity Bank and Equity Afya provide unmatched opportunities to work with some of the most impactful teams in the region.
