Are you passionate about strategic coordination, operational efficiency, and sustainable innovation? Do you possess a keen eye for process optimization, cross-functional collaboration, and the ability to manage projects that make tangible impacts on lives across Africa and Asia?
Sun King, the global leader in off-grid solar energy solutions, is looking for a dynamic and detail-oriented EB Programs Optimization Associate to join its EasyBuy Program Management Department in Kenya. This role plays a central part in ensuring the smooth execution of core business functions while driving process innovation, cross-functional collaboration, and pilot project success in a fast-paced, hybrid work environment.
With over 20 million homes connected to solar energy, Sun King continues to innovate and expand access to affordable, clean power through pay-as-you-go solar financing. If you thrive in a purpose-driven organization and are motivated by creating real-world solutions for underserved communities, this opportunity is tailor-made for you.
About Sun King
Sun King is the world’s foremost off-grid solar energy enterprise. With operations spanning 12 countries and a workforce of over 2,800 full-time staff, the company delivers high-impact energy solutions that provide lighting, phone charging, and clean power alternatives for appliances such as computers, refrigerators, and more.
At the heart of Sun King’s innovation is a business model that empowers low-income households through affordable, mobile-money enabled, pay-as-you-go financing. Customers pay a minimal deposit to install solar devices, then make manageable daily payments, often lower than what they would spend on kerosene or diesel. After one or two years, the customers own the equipment outright — allowing for long-term energy independence and savings.
Sun King’s product lines also extend into areas such as clean cooking, electric mobility, and entertainment, aiming to address the full spectrum of energy needs for underserved communities.
The Role: EB Programs Optimization Associate
Department: EasyBuy Program Management
Employment Type: Permanent – Full Time
Workplace Type: Hybrid
Location: Kenya
Sun King is seeking an EB Programs Optimization Associate whose primary responsibility will be to support the planning, coordination, and execution of programs that form the backbone of the organization’s EasyBuy division. The successful candidate will play a frontline role in executing pilot programs, streamlining processes, handling program escalations, and enhancing interdepartmental collaborations.
This is a key operations-focused role that demands a proactive, detail-oriented, and analytical professional ready to solve problems in real-time, document processes, and drive initiatives that contribute to customer satisfaction, organizational efficiency, and scalable growth.
Key Responsibilities
As an EB Programs Optimization Associate, you will be expected to:
- Manage Program Escalations: Address and resolve any escalations related to the EasyBuy Program promptly, offering practical and timely solutions that minimize operational disruptions.
- Streamline Requests: Analyze and create mechanisms for managing frequent operational requests, thereby improving the overall efficiency of recurring workflows.
- Cross-Functional Collaboration: Act as the liaison between departments, leading frontline execution of pilots and projects to ensure other teams’ needs are addressed effectively and within deadlines.
- Survey Administration: Design, distribute, and analyze surveys aimed at improving process alignment and ensuring alignment with the goals of internal stakeholders.
- Documentation and Reporting: Create detailed process documentation and generate comprehensive analytical reports that support data-driven decision-making and enhance organizational memory.
- Strategic Visualization: Design data visualizations, dashboards, and presentations that support executive decision-making, strategic planning, and project execution.
- Pilot Management: Play a vital role in the piloting of new products and software. Responsibilities will include monitoring performance, reporting outcomes, and facilitating implementation across broader teams.
- Project Support: Work closely with Program Managers to assist in the efficient and effective rollout of multiple projects under the EasyBuy Program umbrella.
What Makes You a Strong Candidate
Sun King is looking for candidates who are passionate, proactive, and purpose-driven. You might be an ideal fit if you:
- Hold a bachelor’s degree or its equivalent.
- Bring at least 2 years of professional experience, especially in roles involving record maintenance, systems interaction, and operational support.
- Have a strong working knowledge of Google Sheets, Google Slides, and App Script, with experience in project management being a notable advantage.
- Possess excellent interpersonal skills, and can effectively engage with stakeholders with varying work styles, priorities, and communication preferences.
- Exhibit time management proficiency, balancing workload efficiently and responding to inquiries promptly.
- Demonstrate an ability to prioritize tasks dynamically, focusing on high-impact and low-effort initiatives first while managing multiple projects concurrently.
- Have a natural problem-solving instinct and a “fix-what’s-broken” mindset, complemented by strategic thinking and a bias for action.
- Maintain exceptional attention to detail, understanding that the key to excellence lies in careful analysis of even the most minute aspects of a task.
- Excel at issue-tracking and long-term resolution, maintaining clear records and following up on unresolved issues methodically.
What Sun King Offers
Working at Sun King is more than just a job — it is a chance to be part of a global movement that is transforming energy access and uplifting communities. The organization is committed to supporting professional growth while fostering a collaborative and inclusive work environment.
Here is what Sun King offers:
- Professional Development: An opportunity to grow your career in a high-impact, dynamic, and fast-growing industry. Benefit from tailored learning and development programs through the Greenlight Academy, designed to build your leadership, managerial, and technical skills.
- Inclusive Culture: Join a multicultural team where diversity is celebrated. Sun King promotes an inclusive workplace that values differences in race, gender, religion, ethnicity, personality, and perspective.
- Global Collaboration: Work alongside colleagues from diverse geographies and professional backgrounds, gaining exposure to global best practices and strategic thinking.
- Impact-Driven Work: Know that your work is directly contributing to making clean, affordable energy accessible to millions of underserved households.
- Ethical Employment Practices: Sun King is an equal opportunity employer. Hiring, compensation, training, promotion, and other HR decisions are made without bias or discrimination based on gender, race, nationality, disability, religion, sexual orientation, or HIV status.
About the EasyBuy Program
EasyBuy is Sun King’s flagship pay-as-you-go solar program, designed to make solar energy products accessible to underserved populations. Under this model, customers pay a small upfront fee and then make small, periodic payments through mobile money to eventually own the product outright.
This program is the cornerstone of Sun King’s mission, enabling the company to provide affordable energy solutions while helping customers transition away from environmentally harmful energy sources like kerosene and diesel.
The EasyBuy Program is not only transformative for customers but also represents an innovative approach to inclusive energy financing. The Program Management team plays a critical role in managing the day-to-day functionality, technical implementation, and process optimization of this service.
The Impact of Your Role
As an EB Programs Optimization Associate, your work will directly support:
- Increased efficiency in program operations.
- Timely resolution of customer and internal escalations.
- Seamless implementation of new technologies and product features.
- Enhanced interdepartmental collaboration and data-informed strategy execution.
- Higher customer satisfaction and trust in the EasyBuy system.
Your contributions will be essential to scaling Sun King’s impact and helping achieve universal access to clean, reliable energy.
Join the Mission
Sun King is more than a workplace. It is a movement towards innovation, sustainability, and inclusion. As an EB Programs Optimization Associate, you’ll be joining a team that is deeply committed to tackling some of the world’s most pressing energy access challenges with intelligence, empathy, and passion.
This role is perfect for someone who enjoys structured problem-solving, thrives in a collaborative environment, and wants to contribute to projects that truly matter.
If you’re looking for a career that blends purpose with professional growth, and offers you the chance to work with a globally respected organization at the forefront of solar innovation — this is your moment.
