Explore Career Opportunities at SBM Bank Kenya
Drive Your Future with a Bank That Cares About Your Growth
At SBM Bank Kenya, we are committed to building a future where innovation, service excellence, and empowered people come together to create transformative financial experiences. As a key player in the region’s financial services sector, SBM Bank is looking for dynamic professionals ready to make a difference and grow with us.
We invite applications from passionate and driven individuals for the following exciting roles across our various departments. If you’re looking for a place where your talents can thrive and your impact can be felt, this is the opportunity you’ve been waiting for.
1. Direct Sales Representative
Band/Level: Direct Sales Representative
Department: Consumer Banking
Contract Terms: Fixed Term Contract
Location: Kisumu, Nairobi & Pwani Regions
Expiry Date: 06 August 2025
Job Description:
The Direct Sales Representative will be responsible for selling retail banking products and services directly to customers while building strong relationships to grow the customer base.
Key Responsibilities:
- Identify and onboard new customers for retail banking products.
- Actively promote and cross-sell bank products and services.
- Conduct field sales visits and achieve assigned sales targets.
- Maintain customer relationships through regular engagement.
- Capture and relay market intelligence and feedback to supervisors.
2. Assistant Relationship Manager, Workplace Banking
Band/Level: Assistant Manager
Department: Consumer Banking
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 06 August 2025
Job Description:
This role supports the development and management of workplace banking relationships with corporates and employees to grow deposits, loans, and cross-sell opportunities.
Key Responsibilities:
- Manage workplace banking client portfolios.
- Execute marketing strategies to promote bank products.
- Handle relationship onboarding and documentation.
- Coordinate financial literacy sessions for employees of corporate clients.
- Monitor portfolio performance and maintain high service levels.
3. Human Resources Business Partner
Band/Level: Manager
Department: Human Resources
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 31 July 2025
Job Description:
The HR Business Partner serves as a strategic link between HR and assigned business units, supporting talent management, employee engagement, and HR policy implementation.
Key Responsibilities:
- Advise on HR best practices aligned with business goals.
- Support workforce planning, recruitment, and performance management.
- Address employee relations issues and guide conflict resolution.
- Implement HR initiatives and monitor outcomes.
- Ensure compliance with labor laws and internal HR policies.
4. Assistant Manager – IT Business Projects (Re-advertised)
Band/Level: Assistant Manager
Department: Project Management
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 06 August 2025
Job Description:
This role involves managing IT business projects from initiation to closure, ensuring timely delivery and alignment with business goals.
Key Responsibilities:
- Define project scope, goals, and deliverables.
- Coordinate internal resources and vendors.
- Track project progress and adjust plans as needed.
- Ensure quality control and risk mitigation throughout the project.
- Communicate project updates to stakeholders.
5. Assistant Manager, Credit Collections
Band/Level: Assistant Manager
Department: Credit
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 25 July 2025
Job Description:
Responsible for overseeing credit collection activities and implementing strategies to reduce non-performing loans (NPLs) while enhancing recoveries.
Key Responsibilities:
- Manage assigned loan portfolios for timely recovery.
- Coordinate with legal teams on recovery actions.
- Negotiate repayment arrangements with defaulting clients.
- Prepare periodic collection performance reports.
- Maintain accurate collection and customer records.
6. Senior Officer, Network Technologies
Band/Level: Senior Officer
Department: ICT
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 25 July 2025
Job Description:
This role is responsible for managing the bank’s network infrastructure, ensuring high availability, performance, and security.
Key Responsibilities:
- Design and implement network solutions.
- Monitor network performance and troubleshoot issues.
- Maintain firewall and security systems.
- Support IT audits and compliance.
- Document network configurations and procedures.
7. Assistant Manager, Internal Audit
Band/Level: Assistant Manager
Department: Internal Audit
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 25 July 2025
Job Description:
This role supports the execution of internal audits to assess risk and control effectiveness across the bank’s operations.
Key Responsibilities:
- Conduct audits in accordance with approved audit plans.
- Evaluate internal controls and risk management practices.
- Prepare audit reports with recommendations.
- Follow up on implementation of audit findings.
- Ensure compliance with internal policies and regulatory requirements.
8. Senior Officer, Retail Recoveries
Band/Level: Assistant Manager
Department: Credit
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 25 July 2025
Job Description:
The Senior Officer will support the recovery of delinquent retail accounts to reduce bad debts and maintain a healthy portfolio.
Key Responsibilities:
- Implement recovery strategies for retail loans.
- Engage clients to structure repayment plans.
- Liaise with legal teams on legal recovery processes.
- Monitor and report on recovery performance.
- Update client and recovery records.
9. Assistant Manager, Balance Sheet Management
Band/Level: Assistant Manager
Department: Treasury
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 31 July 2025
Job Description:
This role supports the management of the Bank’s balance sheet to optimize liquidity, capital, and profitability.
Key Responsibilities:
- Monitor and analyze balance sheet trends.
- Execute strategies to manage interest rate and liquidity risk.
- Provide insights for asset and liability management (ALM).
- Support regulatory reporting and compliance.
- Collaborate with finance, treasury, and risk units.
10. Officer, Facilities Management
Band/Level: Officer
Department: Shared Services
Contract Terms: Fixed Term
Location: Head Office
Expiry Date: 31 July 2025
Job Description:
This role manages facilities and physical infrastructure, ensuring optimal working environments across the bank’s premises.
Key Responsibilities:
- Coordinate maintenance and repair services.
- Manage vendors and service level agreements.
- Monitor utilities and office equipment use.
- Implement health and safety standards.
- Oversee office relocations and space planning.
11. Officer, Property Sales Advisor
Band/Level: Officer
Department: Collections and Recoveries
Contract Terms: Open-Ended
Location: Head Office
Expiry Date: 31 July 2025
Job Description:
This role involves facilitating the sale of repossessed properties and ensuring maximum recovery through property disposal strategies.
Key Responsibilities:
- Maintain an updated database of bank-owned properties.
- Liaise with agents, valuers, and buyers.
- Conduct market research and set property prices.
- Manage offers, negotiations, and documentation.
- Report regularly on sales performance.
