KCB Group, one of the leading financial institutions in the East African region, is inviting applications from qualified, dynamic, and visionary professionals for multiple high-level positions. These roles present a unique opportunity for professionals with strategic, leadership, human capital, and financial services experience to join a forward-thinking institution committed to innovation, growth, and excellence in service delivery.
The positions are spread across key functional areas including financial performance, human resources, learning and development, and investor services. Each role is integral to the bank’s long-term goals and strategic direction. Applications are open until August 1 or August 4, 2025, depending on the specific role.
Below are detailed descriptions of the roles currently available:
Head, Business Performance
Deadline: August 1, 2025
Job Reference: 4554
Reporting directly to the Director, Finance, the Head of Business Performance is responsible for leading the financial performance management function across KCB Group. This role plays a critical role in providing strategic financial insights and fostering a performance-driven culture across the organization.
Key Responsibilities:
- Lead the development and presentation of strategic insights and financial commentary to support business units in achieving their annual objectives.
- Evaluate new business proposals, including conducting feasibility studies and providing objective recommendations to senior management.
- Oversee the preparation of monthly financial reporting packs and dashboards for senior management decision-making.
- Design, implement and manage financial models for forecasting and long-term planning.
- Analyze the bank’s resource allocation and provide insights for efficient prioritization to support growth and profitability.
- Monitor and report on adherence to financial plans and operational budgets throughout the business cycle.
- Conduct competitor benchmarking and environmental analysis to enhance market positioning and identify opportunities for performance improvement.
- Collaborate with cross-functional teams to embed a strong performance management culture across the organization.
This role requires a blend of analytical skills, strategic thinking, and the ability to translate financial data into actionable business intelligence.
HR Business Partner
Deadline: August 1, 2025
Job Reference: 4553
The HR Business Partner (HRBP) will be the strategic liaison between the HR function and line management. This position plays a pivotal role in aligning the organization’s human resources strategy with its business goals while cultivating a culture of excellence, innovation, and high performance.
Key Responsibilities:
- Act as the lead advisor to senior and middle management in implementing HR policies, strategies, and best practices that support business objectives.
- Drive change management initiatives within the business, ensuring successful communication and implementation of organizational changes.
- Facilitate talent reviews, succession planning, and workforce planning discussions with line managers.
- Design and implement strategies to identify, develop, and retain high-performing and high-potential employees.
- Manage internal and external communications related to HR programs, policies, and practices.
- Support employee engagement and organizational development initiatives.
- Use HR data analytics to identify workforce trends, address business challenges, and inform strategic decisions.
- Serve as a point of escalation for employee relations issues, ensuring resolution in a timely and compliant manner.
The successful candidate will possess exceptional interpersonal skills and a deep understanding of human capital strategy in a complex and dynamic environment.
Head, Learning, Development and Talent
Deadline: August 1, 2025
Job Reference: 4458
Reporting to the Group HR Director, the Head of Learning, Development and Talent will spearhead the organization’s strategy for capability development and talent management. The ideal candidate will have a passion for learning, a strong understanding of organizational development, and a strategic mindset for building a sustainable talent pipeline.
Key Responsibilities:
- Develop and implement a robust framework to identify training needs and skill gaps across the organization.
- Design and curate learning curricula, training programs, and development interventions aligned with business priorities.
- Collaborate with senior leadership to identify and manage high-potential employees, ensuring accelerated development and succession readiness.
- Provide thought leadership in talent assessment, career pathing, and workforce reskilling strategies.
- Drive internal resourcing strategies, including talent mobility and redeployment planning.
- Partner with recruitment teams to attract external talent where necessary to bridge capability gaps.
- Establish metrics to measure the effectiveness and ROI of learning and talent development initiatives.
- Foster a culture of continuous learning and growth within the organization.
This role is well suited for a forward-thinking leader who can translate organizational goals into impactful learning and talent strategies.
Senior Product Manager – Investor Services
Deadline: August 4, 2025
Job Reference: 4550
This is a strategic role within the Investor Services unit, tasked with developing and managing KCB’s custody and trustee products and services. The Senior Product Manager will ensure the competitiveness, compliance, and innovation of product offerings across all relevant markets.
Key Responsibilities:
- Lead the end-to-end product lifecycle management for custody and trustee services, from conceptualization to delivery and performance evaluation.
- Monitor industry trends, regulatory changes, and competitor activity to ensure products remain compliant and competitive.
- Develop go-to-market strategies and support business development teams in client engagement and product promotion.
- Coordinate cross-functional teams including legal, operations, technology, and compliance to facilitate smooth product rollout and ongoing support.
- Establish pricing strategies and profitability models for custody and trustee products.
- Analyze product performance data and client feedback to drive continuous product enhancement.
- Maintain relationships with regulatory bodies, clients, and other stakeholders to stay abreast of market requirements and expectations.
This position requires a deep understanding of financial products, regulatory frameworks, and market dynamics affecting investor services in the region.
Relationship Manager – Investor Services
Deadline: August 4, 2025
Job Reference: 4531
Reporting to the Senior Manager, Trustee Services, the Relationship Manager will be responsible for client engagement and service delivery within the Trustee Services division. The role involves maintaining regulatory compliance while enhancing client satisfaction and driving business growth.
Key Responsibilities:
- Manage a portfolio of Trustee Services clients, ensuring service excellence and regulatory adherence.
- Develop and implement strategies for client acquisition and retention in the trustee services market.
- Conduct regular client meetings and reviews to assess satisfaction and identify areas for growth.
- Coordinate with internal teams to ensure the timely and accurate execution of trustee obligations.
- Prepare reports, ensure compliance with relevant legal and regulatory requirements, and manage risk appropriately.
- Stay updated on changes in trustee regulations and best practices to inform internal processes.
- Identify and pursue opportunities to grow the trustee services offering and expand market share.
This role suits individuals with a strong relationship management background and deep knowledge of the trust and fiduciary services sector.
Relationship Manager – Custody Services
Deadline: August 4, 2025
Job Reference: 4531
Reporting to the Head of Investor Services, the Relationship Manager for Custody Services will manage a portfolio of clients that include collective investment schemes, retirement benefit schemes, and institutional investors. The role requires ensuring compliance with regulatory requirements and driving client satisfaction and business development.
Key Responsibilities:
- Provide comprehensive custody services to clients in accordance with regulatory requirements including the Retirement Benefits Act and Collective Investment Schemes Regulations.
- Actively manage relationships with existing clients to ensure continued satisfaction and retention.
- Source new business opportunities in the custody services space and support the expansion of the client base.
- Act as a liaison between clients and internal departments to ensure accurate and timely delivery of services.
- Monitor client accounts and ensure adherence to operational, legal, and compliance standards.
- Prepare periodic reports for clients and management on account performance and service delivery metrics.
- Participate in product development and customization initiatives to meet specific client needs.
This is a client-facing role requiring an individual with a strong grasp of investment operations, custody services, and a keen attention to regulatory compliance.
Conclusion
KCB Group continues to be a pillar of financial innovation, resilience, and regional economic development. The roles advertised are an excellent opportunity for professionals who are looking to take their careers to the next level in a dynamic and performance-driven environment.
Each of these positions plays a significant role in ensuring that KCB maintains its competitive edge while meeting the evolving needs of its diverse clientele. Whether in strategy, finance, human resources, or investor services, the bank seeks passionate and capable individuals who will contribute meaningfully to its success.
Interested candidates are encouraged to apply before the stated deadlines.