The British High Commission in Nairobi is pleased to announce an exciting opportunity for a highly motivated, experienced, and proactive professional to join our team as a Personal Assistant to the High Commissioner (Executive Officer – EO Grade). This position offers a unique chance to be part of a vibrant diplomatic mission that values diversity, inclusivity, and excellence in service delivery.
As part of the Foreign, Commonwealth and Development Office (FCDO), the British Government promotes equality and values difference. We welcome applications from individuals of all backgrounds and aim to provide a working environment that supports family-friendly, flexible working opportunities, while meeting operational and security needs.
This full-time permanent position is based in Nairobi, Kenya, and offers an attractive monthly salary of KES 280,165.78, subject to applicable tax and statutory deductions. The anticipated start date is 1 December 2025.
About the Role
The primary purpose of the role is to provide professional administrative and organisational support to the High Commissioner (HC). The job holder will ensure the efficient management of the High Commissioner’s office, overseeing the diary, correspondence, and acting as a central liaison between the HC and stakeholders both within and outside the British High Commission.
We are looking for a dynamic, self-driven individual capable of managing multiple responsibilities in a fast-paced, high-profile diplomatic environment. The successful candidate will be someone who demonstrates excellent organisation, problem-solving, communication, and information management skills. Discretion, professionalism, and strong interpersonal skills are vital for the role.
The Personal Assistant will be an integral member of the Private Office Team, working closely with the Chief of Staff, Deputy High Commissioners, other Personal Assistants, and the Events and Residence Manager.
Detailed Job Description
Diary Management (60%)
This is the most critical part of the role. The successful candidate will:
- Manage the High Commissioner’s diary, ensuring efficient scheduling that aligns with strategic objectives.
- Prioritise and handle competing meeting requests, ensuring minimal conflicts and efficient use of time.
- Make judgment calls on diary changes, often at short notice.
- Coordinate with a wide range of stakeholders including senior government officials, Heads of Diplomatic Missions, and private sector leaders.
- Ensure the High Commissioner is well-prepared for all engagements by providing timely briefing materials and printed documents.
- Analyse evolving circumstances and proactively make recommendations to streamline processes.
- Monitor events or changes that may impact diary commitments and communicate accordingly.
This area of the job requires strong negotiation skills, a keen eye for detail, and the ability to make quick and sound decisions. The successful applicant must be adept at maintaining confidentiality and managing relationships across various levels.
Correspondence and Communication (10%)
Effective written and verbal communication will be crucial. The duties in this area include:
- Managing all incoming and outgoing correspondence for the High Commissioner—email, physical mail, and internal documents.
- Drafting and formatting official letters and Note Verbales on behalf of the HC.
- Coordinating responses, prioritising communications, and following up on pending matters.
- Responding to visa-related queries from the High Commissioner’s contacts in collaboration with the Visa Outreach Officer.
- Booking and preparing for both physical and hybrid meetings, ensuring technical connections (VTCs) are established in advance.
- Escorting guests to meetings and maintaining strong interpersonal relations with all visitors and internal contacts.
The role requires discretion, poise, and excellent relationship-building capabilities to ensure that all interactions reflect the professionalism of the High Commissioner’s Office.
Event and Guest List Management (10%)
The Personal Assistant will support official engagements and hospitality hosted by the High Commissioner, by:
- Maintaining up-to-date contact databases for key stakeholders such as Government officials, Diplomatic Missions, and private sector partners.
- Drafting and managing invitations for official events such as working lunches, receptions, or dinners hosted by the HC.
- Tracking RSVPs, confirming attendance, and liaising with the Residence Manager for logistical support.
- Coordinating briefing notes and speaking points in advance of hosted events.
- Ensuring all aspects of the event planning and execution run smoothly and professionally.
This responsibility will require close coordination with the Events and Residence Manager and calls for excellent organisational skills and attention to detail.
Administrative and Travel Management (10%)
To ensure seamless operations, the job holder will:
- Maintain an organised digital filing system for all the High Commissioner’s correspondence and records.
- Arrange the High Commissioner’s official travel including flight and hotel bookings, visa processing, and security coordination.
- Prepare briefing packs for travel and ensure alignment with the transport and security team.
- Process travel expense claims and reconcile reimbursements in accordance with the FCDO’s policies.
- Provide logistical coordination for the High Commissioner’s local movements, ensuring that the drivers and bodyguards are well-informed and properly scheduled.
The successful candidate will be expected to manage multiple administrative tasks while meeting tight deadlines and maintaining accuracy.
Line Management and Additional Duties (10%)
This role also involves managerial responsibilities, which include:
- Line management of the two official drivers assigned to the High Commissioner.
- Organising workloads, approving leave, conducting performance reviews, and supporting their professional development.
- Holding regular check-ins and ensuring that the transport team is aligned with the HC’s schedule and priorities.
- Providing temporary leave cover for the Chief of Staff when required, including attending internal meetings and managing team communications.
The ideal candidate must be comfortable supervising others and able to lead by example while maintaining the highest levels of discretion and professionalism.
Resources Managed
- Two High Commissioner drivers (line management)
- Event guest lists and official correspondence
- Diary and meeting arrangements
- Official travel logistics and expense claims
Essential Qualifications, Skills, and Experience
- At least seven years of relevant experience in a personal assistant or executive assistant role.
- Proven ability to prioritise, multitask, and work under pressure in a fast-paced environment.
- Excellent oral and written communication skills.
- Demonstrated ability to work independently with minimal supervision.
- High integrity, discretion, and professionalism when handling sensitive or classified information.
- Advanced proficiency in Microsoft Office applications including Outlook, Word, Excel, and Teams.
- Fluent written and spoken English.
Desirable Qualifications and Experience
- Previous experience working in a diplomatic mission, government institution, or international organisation.
- Familiarity with coordinating cross-functional teams or working in multi-stakeholder environments.
Required Competencies and Behaviours
- Communicating and Influencing: Ability to interact effectively with senior stakeholders, both internally and externally.
- Delivering at Pace: Working efficiently to meet tight deadlines and managing time effectively.
- Making Effective Decisions: Prioritising and handling diary conflicts, correspondence, and logistical challenges.
- Managing a Quality Service: Delivering high standards of administrative support to the High Commissioner.
Terms and Conditions
- Location: British High Commission, Nairobi, Kenya.
- Working Hours: 36.25 hours per week.
- Position Type: Permanent, full-time.
- Grade: Executive Officer (EO)
- Number of Positions Available: 1
- Monthly Salary: KES 280,165.78 (subject to tax and statutory deductions)
- Start Date: 1 December 2025
- Application Deadline: 8 August 2025
Additional Information
- Applicants must already have the legal right to live and work in Kenya.
- The British High Commission does not sponsor work permits for locally recruited staff.
- Individuals not subject to local income tax may have their salaries reduced accordingly.
- The appointment will be subject to security clearance and reference checks.
- The successful candidate will be expected to adhere strictly to guidelines on integrity, confidentiality, and professional conduct.
- The British High Commission does not request or accept any form of payment during the recruitment process.
All applications must be submitted via the official tal.net recruitment portal. Submissions via other platforms will not be processed.
