The State Department for Roads, one of the two State Departments under the Ministry of Roads and Transport, continues to be a cornerstone of Kenya’s infrastructure development agenda. As the policymaker and regulatory authority within the roads sector, the department plays a key role in shaping the country’s road infrastructure landscape. Through oversight of various road agencies including the Kenya National Highways Authority (KeNHA), Kenya Rural Roads Authority (KeRRA), and Kenya Urban Roads Authority (KURA), the department ensures that all road development and maintenance activities align with national objectives and uphold the highest standards of safety and efficiency.
The department’s wide-ranging responsibilities include the development, rehabilitation, and management of public roads, formulation and implementation of road policies, and the provision of technical expertise across the government and to the public. It is also mandated with the protection of road reserves, implementation of corridor management policies, standardization of road infrastructure design, and development of risk management frameworks and contract management guidelines.
In line with the Government of Kenya’s ongoing reforms to improve service delivery and accountability in the public sector, the State Department for Roads has continually advanced initiatives that prioritize transparency, technical excellence, and inclusivity. A key area of focus within this reform process is the recruitment of dedicated personnel to support the delivery of essential services.
As part of this commitment, the State Department for Roads now invites applications from qualified, passionate, and service-oriented individuals to join its workforce in the role of Waiter Assistant III, Job Group CSG 15. This is an entry-level position for individuals looking to build a career in food and beverage service within the public service sector.
Vacancy Details
Vacancy Number: 7/2025
Position Title: Waiter Assistant III
Number of Positions: Five (5)
Job Group: CSG 15
Terms of Service: Permanent and Pensionable
Salary Scale: Ksh. 19,340 – Ksh. 24,470 per month
Basic Salary: Ksh. 19,340 per month
Additional Allowances and Benefits
- House Allowance: Provided based on duty station
- Commuter Allowance: Ksh. 3,000 per month
- Leave Allowance: As per current Civil Service policy
- Medical Cover: As provided under the Government medical insurance scheme
- Annual Leave: 30 working days per financial year
Requirements for Appointment
To be considered for the Waiter Assistant III position, applicants must meet one of the following minimum requirements:
- Educational Qualifications:
- A Kenya Certificate of Secondary Education (KCSE) mean grade of ‘D’ plain or its equivalent qualification from a recognized institution.
- Professional Training:
- A Craft Certificate in Food and Beverage Production, Sales and Service from a recognized institution;
OR - Attendance of a formal training course lasting not less than two (2) months in Food and Beverage Sales and Service, organized by Kenya Utalii College or any other recognized institution.
- A Craft Certificate in Food and Beverage Production, Sales and Service from a recognized institution;
Duties and Responsibilities
This position marks the entry grade for the Waiter Assistant cadre within the State Department for Roads. Officers appointed to this role will undergo on-the-job training and will carry out assigned tasks under the supervision of a senior officer. Key responsibilities include:
- Cleaning and Sanitation Tasks:
- Sweeping, mopping, and scrubbing floors within the food service area to maintain hygiene standards.
- Washing windows, glassware, cups, trays, and cutlery.
- Wiping and arranging restaurant furniture to maintain orderliness and a pleasant environment.
- Food and Beverage Support Services:
- Setting up tables in accordance with service protocols and ensuring they are appropriately equipped for meal service.
- Wiping and polishing glassware and cutlery before use.
- Assisting in the service of food and beverages to internal staff, guests, and visitors as per established hospitality standards.
- Customer Service and Team Support:
- Supporting the food and beverage service team in ensuring efficient delivery of meals.
- Responding politely to guests’ needs and reporting any issues or feedback to senior hospitality staff.
- Adhering to workplace safety and hygiene practices as required in a catering and hospitality setting.
Important Notes to Applicants
Interested applicants must take note of the following:
(i) Persons with disabilities are strongly encouraged to apply. The State Department is committed to fostering an inclusive work environment.
(ii) Only shortlisted candidates will be contacted. Applicants should ensure they provide accurate contact information during application.
(iii) Canvassing in any form will result in automatic disqualification. Integrity and fairness are key values upheld throughout the recruitment process.
(iv) Shortlisted candidates will be required to present original documents during the interview stage, including:
- National Identity Card
- Academic certificates
- Professional certificates and transcripts
It is a criminal offence to present forged or falsified academic or professional credentials.
Why Join the State Department for Roads?
A position as a Waiter Assistant III at the State Department for Roads offers more than just a monthly salary. It provides an opportunity to work within a key government department that shapes the infrastructure backbone of Kenya. As a public service employee, you will benefit from:
- Job security and a pensionable career path.
- Exposure to structured training programs and opportunities for growth.
- Participation in national service delivery programs that contribute directly to the development of the country.
- A professional working environment guided by civil service ethics and standards.
- Access to comprehensive government medical cover and paid leave benefits.
Moreover, joining the State Department offers a unique chance to work behind the scenes in supporting government staff and public events. Hospitality services are a vital part of the department’s operations, especially during official meetings, workshops, inter-agency sessions, and regional forums. Your role as a Waiter Assistant will contribute to the smooth functioning and positive representation of the department.
Application Process
Qualified and interested individuals should submit their applications no later than 22nd August 2025. Ensure all applications are correctly filled and all required documentation is attached.
