Safaricom Hiring Senior Manager- Consumer Products and Propositions

by Adonai

Job Description

Reporting to the Tribe Lead – Mobile Data, the role holder will lead in development and execution of the mobile data strategy to generate revenue, acquire and retain customers to secure overall profitability. The role interfaces with SLT, Product owners, growth managers and business unit partners to ensure alignment between overall business goals and market demands.

Responsibilities

Job Responsibilities 
Health and Safety
• Uphold the company code of conduct, policies and procedures, ensuring integrity and accountability in every aspect of your work.
• All employees have a responsibility to adhere to safety, health, and wellbeing policies, guidelines and procedures in all actions and decisions

Commercial Strategy and Planning
Ensure that the commercial strategy is implemented in alignment with overall tribe strategy, market needs and requirements. Responsible for gaining leadership in the market segment in Kenya.

Revenue and Profitability Management
To monitor pricing strategies, margins and cost structures to maximize profitability

Customer and Market Insights 
To analyze and generate insights from customer behavior, market trends, competitor activity to develop strategic value propositions and Go-To-Market strategies that will enable Safaricom drive acquisition, usage and retention of Customers, while gaining on key consideration, usage and affinity brand metrics specific to the segment and products.  

Partner and Stakeholder Management 
To Build and manage strategic partnerships with partners, enterprises and regulator while collaborating cross-functionally with finance, marketing, product, and technical teams.

Leadership and Team Development 
To Lead, coach, and develop a high-performing team managed though set performance targets to ensure KPI achievement.

Qualifications

Must have technical / professional qualifications: 
• Relevant undergraduate degree. A master’s degree is beneficial.
• At least 8 years working experience in the Financial Services Sector, Mobile money and Telco sector business models with a focus on   strategy development, product management, product marketing, pricing and analytics etc. 
• Highly developed communication skills and ability to manage and champion strategy positions up to Executive levels.
• Critical competencies for success
• Experience in preparation of budgets and forecasts in a large company 
• Financial modelling experience, preferably in Excel 
• Demonstrated ability to analyze the financial services competitive environment through market trends, market intelligence and providing insights for response to the findings

How to Apply
If you are up to the challenge and possess the required qualifications and experience, update your candidate profile on the recruitment portal and click Apply. Attach your updated resume.

About Us

We are the leading telecommunication company in East Africa. Our purpose is to transform lives by connecting people to people, people to opportunities and people to information.

We keep over 42 million customers connected and play a critical role in the society, supporting over one million jobs both directly and indirectly while our total economic value was estimated at KES 362 Billion ($ 3.2 billion) for the 12 months through March 2021.

We are listed on the Nairobi Securities Exchange (NSE) and with annual revenues of close to KES 298 Billion ($2.5 billion) as at March 2022. We were founded in 1997 as a fully owned subsidiary of Telkom Kenya before a 40 percent acquisition by Vodafone Group PLC in May 2000, and a public offering of 25 percent shares through the NSE in 2008.

Under the management of Vodafone Group PLC, we welcomed Michael Joseph, as our first CEO, a few months later in July of 2000. He led the company’s growth to accommodate 16.71 million subscribers from the previous 20,000, largely owing to innovative products like M-PESA in 2007.

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