Are you an experienced professional with a passion for leading projects that drive organizational transformation? Do you have a proven record of applying structured project management methodologies to complex IT and business initiatives? If so, this is your opportunity to contribute meaningfully to a dynamic and innovative work environment that values strategic thinking, proactive collaboration, and excellence in execution.
Our organization is seeking to fill the role of Assistant Manager – IT Business Projects (Re-advertised) within the Project Management Department. This position is critical in ensuring the effective delivery of various IT and business transformation projects aligned with our strategic vision. The role holder will report directly to the Project Management Unit and play a pivotal role in aligning project outcomes with business objectives, timelines, budgets, and stakeholder expectations.
As part of our broader strategic transformation, this position offers the chance to work at the heart of impactful technological initiatives within a competitive and rewarding environment. The position is based at our Head Office and offers an open-ended contract for the right candidate committed to delivering results.
Job Summary
The Assistant Manager – IT Business Projects will be responsible for the end-to-end management of business and IT-related projects to ensure successful implementation, timely delivery, optimal budgeting, and realization of expected benefits. The ideal candidate will utilize a structured project management approach to oversee the full lifecycle of projects while simultaneously managing stakeholder expectations and mitigating potential risks.
This role demands the ability to manage multiple projects within a constrained environment characterized by limited resources and overlapping priorities. You must demonstrate the capacity to lead diverse, cross-functional teams, coordinate activities across departments, and maintain strong engagement with internal and external stakeholders.
Detailed Job Description
Project Management – 60%
The core responsibility of this role is the planning, execution, and delivery of complex IT business projects. Key tasks include:
- Project Leadership: Assume full accountability for the execution of assigned projects by leading, planning, and controlling project tasks from initiation to completion.
- Portfolio Oversight: Manage multiple projects within a broader portfolio, optimizing resource use while maintaining focus on deadlines, scope, and quality.
- Methodological Rigor: Apply established project management frameworks such as PMP or PRINCE2 in planning, executing, and monitoring project tasks.
- Documentation: Draft and maintain key documents such as the Project Charter, Project Management Plan, and stakeholder communication plans to guide and document the process.
- Team Management: Assemble and lead cross-functional teams that bring together the technical, operational, and business perspectives necessary for successful project delivery.
- Workstream Coordination: In collaboration with departmental heads and functional leads, assign responsibilities, clarify expectations, and ensure optimal productivity from each contributor.
- Stakeholder Engagement: Identify all relevant internal and external stakeholders, define their roles, and ensure effective engagement throughout the project lifecycle.
- Scope Definition: Facilitate the detailed specification of project scope, expected service levels, quality thresholds, and deliverables with appropriate stakeholder input.
- Testing Oversight: Plan and supervise comprehensive system or process testing phases, including user acceptance testing (UAT), quality assurance, and operational readiness assessments.
- Vendor and Consultant Management: Coordinate the roles and activities of external service providers, ensuring they meet agreed standards, timelines, and contractual obligations.
Monitoring & Evaluation – 30%
Continual evaluation of performance and risk is a key function of this role:
- Progress Tracking: Maintain a robust framework for measuring project performance and comparing actual outcomes to established KPIs and targets.
- Deviation Management: When projects deviate from the plan, identify root causes and initiate appropriate corrective action to realign with intended goals.
- Budget Monitoring: Oversee the financial aspects of project management including budgeting, forecasting, expenditure tracking, and resource allocation.
- Reporting: Prepare and present comprehensive project status updates, including risk registers, issue logs, change requests, and progress reports for stakeholders at all levels.
- Steering Committees: Organize and facilitate regular Project Steering Committee meetings to provide governance, seek approvals, and ensure alignment with strategic goals.
Quality Assurance – 10%
Ensuring regulatory compliance and high-quality deliverables is essential:
- Risk Monitoring: Continually assess potential risks across the project lifecycle and update mitigation plans accordingly.
- Regulatory Compliance: Ensure all projects are compliant with internal governance frameworks as well as applicable laws, standards, and industry regulations.
- Audit Readiness: Maintain complete documentation and evidence to support internal or external audits on project execution, controls, and outcomes.
Key Internal and External Relationships
While this role does not have direct reports, it interfaces with a broad spectrum of individuals and teams:
Internal Relationships:
- Project Management Unit team members
- Departmental heads and line managers across various departments
- Technical and operational staff contributing to project implementation
External Relationships:
- Vendors, consultants, and contractors engaged in the delivery of specialized project tasks
- Customers impacted by the implementation of digital or operational changes
- Regulatory bodies and oversight institutions, as required
Knowledge and Education Requirements
To be successful in this role, candidates should possess a sound educational background in fields related to IT, Business Administration, Finance, or Project Management. While specific qualifications are not mandatory if not included in the job description, preference is given to individuals with a solid academic and professional grounding in:
- Information Technology (IT)
- Business Management
- Finance or a related field
- Formal project management certification such as PMP or PRINCE2 is highly desirable
Experience Requirements
The following experience benchmarks are preferred for the ideal candidate:
- A minimum of 3 to 4 years of working experience, ideally in the financial services industry or a related sector
- At least 2 to 3 years of hands-on experience in project management, including planning, execution, monitoring, and stakeholder engagement
- Demonstrable exposure to complex IT and business integration projects, preferably involving digital transformation, system upgrades, or organizational restructuring
Core Competencies
This position requires a unique blend of soft and technical skills to navigate the complex and dynamic landscape of IT business projects. The successful candidate should be able to demonstrate strength in the following competencies:
- Teamwork: Collaborative approach and ability to bring together diverse teams towards a unified goal.
- Creativity & Innovation: Willingness to explore new ideas and implement creative solutions that deliver tangible results.
- Organization: Excellent planning, prioritization, and time management skills to oversee multiple projects and workstreams.
- Problem Solving: Ability to dissect complex challenges and develop logical, practical, and effective solutions.
- Analytical Thinking: Capacity to evaluate information critically and translate insights into actionable project plans.
- Integrity: Strong adherence to professional standards, ethical guidelines, and organizational values.
- Discipline: Consistent application of procedures, adherence to timelines, and unwavering attention to detail.
Why Join Us?
This opportunity presents more than just a job — it’s a chance to play an integral part in transforming how technology and business operations interlink within a highly regarded financial institution. As the Assistant Manager – IT Business Projects, you will not only contribute to process efficiency but also influence how we serve our internal and external customers through well-managed, tech-enabled innovations.
You’ll work alongside experienced professionals, gain exposure to enterprise-level technology and project management systems, and benefit from a collaborative culture that supports professional growth, continuous learning, and career progression.
Application Process
If you are ready to bring your expertise, leadership, and innovation to our high-impact team, we invite you to submit your application before August 6, 2025. Kindly note that this is a re-advertised position — applicants who previously applied are encouraged to reapply if they meet the requirements.
Applications should be submitted via email as provided in the job announcement. Ensure your application includes a detailed CV, cover letter, and any supporting documents demonstrating your qualifications and experience relevant to the role.
No applications will be accepted after the closing date.
We look forward to welcoming a new team member committed to making a lasting impact through technology, precision, and leadership in project delivery.
