Job Opportunity: Community Manager

Location: Nairobi, Kenya
Position Type: Full-time, onsite
Application Deadline: 12th August 2025

About Africa Uncensored

Africa Uncensored is an investigative journalism organization committed to exposing wrongdoing, empowering citizens, and promoting accountability through in-depth storytelling. We work with a growing network of journalists, partners, and audiences across the continent who care about transparency, justice, and the public good.

We’re looking for an enthusiastic, strategic, and people-oriented Community Manager to help us build, engage, and grow our communities—both online and offline. This role focuses on cultivating relationships with our audiences beyond digital platforms, organizing participatory activities, and facilitating feedback loops between our audience and the newsroom, in the process ensuring that our work remains rooted in public interest and relevance.

This role is about relationship-building, event facilitation, community support, and gathering actionable insights from member interaction, rather than managing or executing brand social media content. 

If you’re passionate about creating safe, inclusive spaces for dialogue, collaboration, and impact, we’d love to hear from you.

Key Responsibilities

• Manage and grow Africa Uncensored’s community of supporters, contributors, and collaborators
• Facilitate meaningful engagement across platforms, including WhatsApp groups, newsletters, events, and forums
• Plan and execute events, meetups, and community-led initiatives
• Act as the main point of contact for community members, addressing questions, feedback, and disputes with care and professionalism
• Monitor and moderate conversations to ensure a respectful, inclusive environment
• Develop and manage communication materials and updates to keep community members informed and involved
• Work closely with the editorial and partnerships teams to align community efforts with organizational goals
• Use tools like Google Forms, WhatsApp, or bulk SMS platforms to manage communication and gather feedback

Qualifications & Skills

• Bachelor’s degree in Communications, Public Relations, Journalism, or a related field
• Proven experience as a Community Manager, group facilitator, or in a similar engagement-focused role
• Excellent written and verbal communication skills
• Strong interpersonal and conflict resolution skills, with a high degree of emotional intelligence
• Ability to plan, coordinate, and execute events or campaigns
• Comfortable using digital tools for communication and coordination
• A passion for community-building and creating welcoming, inclusive spaces
• A strong commitment to public interest, social justice, or independent media is a significant plus

Why Join Us?

At Africa Uncensored, you’ll join a small but dedicated team working to reshape the media landscape through truth-telling and civic engagement. This role offers the opportunity to directly impact how we connect with the people we serve.

How to Apply

Please fill out this form to apply: https://forms.gle/WFdcjEyTkrqe3CEG9

Indicate ‘Community Manager’ on Section 2: Position you are applying for.

Applications will be reviewed on a rolling basis until the position is filled.