Are you passionate about innovation, digital transformation, employee experience, or commercial ecosystems? Do you want to be part of a progressive, technology-driven organization that values creativity, operational excellence, and people-first principles? We are pleased to announce several exciting employment opportunities within our organization across multiple departments including Digital Business, Commercial, and Human Resources. These positions are ideal for professionals who are eager to take their careers to the next level while making a meaningful impact on business operations, technology strategy, and talent development.
Our workplace fosters inclusivity, agility, collaboration, and continuous learning, making it a fertile ground for ambitious individuals who value growth and excellence. If you believe in delivering results through innovation, customer-centricity, and strategic partnerships, we welcome your application for the following roles.
1. Test Analyst – Digital Business (Quality Assurance Manager)
Department: Digital Business
Reports to: Quality Assurance Manager
Job Purpose:
The Test Analyst will be responsible for designing, executing, and maintaining test plans and cases to ensure the quality and performance of our digital platforms and services. Working closely with developers, product owners, and quality assurance leadership, the role requires hands-on experience in test automation, functional testing, and regression testing. The successful candidate will help ensure that software meets business requirements and delivers a seamless experience to end users.
Key Responsibilities:
- Collaborate with cross-functional teams to understand product requirements and develop test plans and scripts accordingly.
- Execute manual and automated test cases for new features and enhancements.
- Log and track defects using designated tools, working with developers to ensure timely resolution.
- Perform regression testing to confirm stability after bug fixes or system updates.
- Continuously improve test coverage, processes, and automation frameworks.
- Provide clear documentation of test results, including test case execution and bug reports.
- Participate in sprint planning, reviews, and retrospectives to improve quality standards.
- Support UAT by preparing environments and assisting business teams with test execution.
- Identify potential areas of risk and recommend mitigation strategies.
- Stay updated with industry best practices and tools in software testing.
2. Ecosystem Manager – Travel & Entertainment (Commercial Ecosystem Lead)
Department: Commercial
Reports to: Ecosystem Lead – Travel & Entertainment
Job Purpose:
The Ecosystem Manager for Travel & Entertainment will be instrumental in building strategic partnerships and developing a robust commercial ecosystem that enhances customer engagement in the travel, hospitality, and entertainment sectors. The role demands a strong grasp of ecosystem management, digital commerce, and partner enablement.
Key Responsibilities:
- Develop and execute the ecosystem strategy for the travel and entertainment segment.
- Build partnerships with airlines, hotels, event organizers, and other relevant players in the ecosystem.
- Create value propositions and co-branded solutions to drive mutual growth with partners.
- Manage end-to-end partner onboarding, performance tracking, and relationship management.
- Collaborate with internal stakeholders including marketing, finance, legal, and product development teams to align ecosystem offerings.
- Analyze market trends, customer insights, and competitor strategies to inform ecosystem development.
- Lead negotiations, contract structuring, and partnership renewals.
- Champion the use of digital platforms and loyalty programs to enhance partner and customer engagement.
- Monitor key performance indicators and prepare regular reports for leadership.
3. Employee Experience Specialist – LOOP DFS (Chief People Officer)
Department: Digital Business – LOOP DFS
Reports to: Chief People Officer
Job Purpose:
The Employee Experience Specialist will drive initiatives that enhance employee engagement, culture, and overall workplace satisfaction within the LOOP DFS business unit. The successful candidate will play a central role in ensuring employees feel valued, empowered, and connected through the design and delivery of programs that promote a positive and inclusive employee journey.
Key Responsibilities:
- Design and implement employee engagement strategies that align with business values and goals.
- Partner with HR teams to develop a compelling onboarding and offboarding experience.
- Collect and analyze employee feedback through surveys, focus groups, and one-on-one discussions to identify areas of improvement.
- Lead internal campaigns that promote wellness, diversity and inclusion, recognition, and collaboration.
- Develop communication strategies and content that reinforce organizational culture and values.
- Act as a liaison between employees and management, fostering open communication and trust.
- Evaluate and report on the effectiveness of employee experience programs and propose continuous improvements.
- Support change management initiatives by providing insights on employee sentiment and morale.
- Collaborate with digital teams to implement and optimize employee experience platforms and tools.
- Stay current on employee experience trends and best practices.
4. HR Business Partner – Outsourced Workforce & Partner Management (LOOP DFS)
Department: LOOP DFS
Reports to: Chief People Officer
Job Purpose:
The HR Business Partner – Outsourced Workforce & Partner Management will focus on the strategic and operational aspects of managing external workforce relationships, including third-party vendors and service providers. The role will ensure that all outsourced labor is effectively integrated, compliant with labor laws, and aligned with the organization’s people strategy.
Key Responsibilities:
- Serve as the primary HR liaison for all outsourced workforce and partner management activities.
- Develop and implement HR policies and procedures governing outsourced staff in collaboration with legal and compliance teams.
- Oversee contractual compliance, service level agreements, and vendor performance metrics.
- Manage onboarding, orientation, and training programs for outsourced staff to ensure cultural alignment and productivity.
- Collaborate with business unit leaders to identify outsourcing needs and plan workforce strategies accordingly.
- Monitor outsourced workforce metrics including retention, engagement, and productivity.
- Handle employee relations issues involving outsourced personnel and liaise with partner HR teams as needed.
- Lead initiatives to enhance integration and collaboration between permanent employees and outsourced teams.
- Provide input into vendor selection and contract renewal processes.
- Ensure compliance with regulatory requirements and internal audit standards for partner workforce practices.
These opportunities provide a platform to join a team of innovative professionals in a fast-evolving environment that blends technology, commercial partnerships, and people strategy. Whether your expertise lies in technical quality assurance, ecosystem partnership building, employee experience, or outsourced workforce management, there is a role that aligns with your passion and strengths.
We believe in investing in our people through professional development, mentorship, and career progression. The organization promotes diversity and inclusion and values fresh thinking, proactive problem-solving, and ethical business conduct.
If you are a dynamic and driven individual seeking to make a meaningful impact in your area of specialization, we encourage you to explore these career opportunities and apply promptly.
To apply for any of the above roles, please ensure your application includes a comprehensive CV and a well-crafted cover letter highlighting your suitability for the specific position.
