A prominent and innovative financial services provider is seeking experienced, motivated, and qualified professionals to join its dynamic team across various departments. With a focus on customer-centric banking, robust technology, and sustainable financial solutions, the institution offers a conducive environment for personal growth and professional development.
The organization is currently recruiting for multiple roles in the Corporate Banking Division, Retail Credit, Technology, Operations, Bancassurance, Investment, and Digital Business functions. Each of these positions presents a unique opportunity to contribute meaningfully to the bank’s strategic growth agenda while enhancing one’s career in a reputable institution.
Below are the details of the available positions:
1. Relationship Officer – Corporate Banking Division
Reporting to: Sector Head
The Relationship Officer will be responsible for maintaining and expanding the existing portfolio of corporate clients by delivering superior relationship management and business development services. The role requires proactive identification of new business opportunities, client acquisition, and cross-selling of banking products to meet assigned revenue targets.
Key Responsibilities:
- Manage client relationships and act as the primary point of contact for assigned corporate clients.
- Identify potential customers and conduct market research to grow the client base.
- Conduct periodic client visits and reviews to monitor satisfaction and ensure timely resolution of issues.
- Prepare credit proposals and support documentation in line with internal procedures and regulatory requirements.
- Collaborate with product specialists and risk teams to structure customized financial solutions.
- Monitor portfolio performance and undertake timely follow-ups on account irregularities.
2. Manager, Credit Operations – LOOP DFS
Reporting to: Account & Credit Operations Senior Manager
The Credit Operations Manager will oversee end-to-end credit operations within the digital financial services platform, ensuring effective implementation of credit policies, risk mitigation, and efficient loan processing.
Key Responsibilities:
- Lead the credit operations team in handling digital loan applications, disbursements, and repayments.
- Ensure compliance with credit approval processes and regulatory guidelines.
- Develop and implement efficient workflows for loan administration and documentation.
- Monitor portfolio performance and generate relevant MIS reports.
- Identify and resolve operational inefficiencies to enhance credit turnaround time.
- Liaise with internal and external auditors during operational reviews and audits.
3. Valuation & Market Insights Manager – Retail Credit Solutions
Reporting to: Project & Infrastructure Finance Senior Manager
This role is responsible for providing expert valuation services and insightful market intelligence to support lending decisions across the retail credit portfolio.
Key Responsibilities:
- Conduct property and asset valuations and prepare detailed reports for credit appraisal.
- Analyze market trends and provide data-driven insights to guide product development and pricing strategies.
- Liaise with external valuers and ensure compliance with valuation standards and internal controls.
- Contribute to the credit approval process by providing expert opinions on collateral adequacy.
- Maintain an up-to-date database of valuation benchmarks and market intelligence reports.
4. Assistant Relationship Manager – Corporate Banking
Reporting to: Corporate Banking Sector Head
The Assistant Relationship Manager will support the Corporate Banking team in managing key client accounts, coordinating service delivery, and ensuring the execution of banking transactions.
Key Responsibilities:
- Provide administrative and operational support to Relationship Managers.
- Assist in credit proposal preparation and client onboarding processes.
- Monitor account activities and flag anomalies for timely intervention.
- Respond to client inquiries and ensure satisfactory resolution of service issues.
- Track performance against budget targets and prepare periodic reports for management.
5. Head of Research – Investment Bank
Reporting to: Managing Director
The Head of Research will lead the research division by overseeing market research, equity analysis, and investment strategy formulation for institutional and retail clients.
Key Responsibilities:
- Develop and execute a comprehensive research strategy aligned with business goals.
- Produce high-quality equity research reports and macroeconomic updates.
- Guide junior analysts in conducting sector-specific and company-level analysis.
- Present research findings to clients and internal stakeholders.
- Support capital market transactions through market assessments and due diligence.
6. Senior Relationship Manager – Corporate Banking
Reporting to: Industry Head
The Senior Relationship Manager will drive revenue growth through acquisition, retention, and deepening of corporate client relationships, with a strong focus on providing bespoke financial solutions.
Key Responsibilities:
- Manage a portfolio of large corporate clients and develop tailored relationship strategies.
- Identify new business opportunities and structure complex financial solutions.
- Lead client negotiations and provide advisory on products such as loans, trade finance, and treasury.
- Collaborate with internal units including risk, legal, and operations to ensure quality service delivery.
- Ensure adherence to compliance and risk management frameworks.
7. Customer Product Advisors – Bancassurance
Reporting to: Business Development
Customer Product Advisors will be responsible for selling insurance products to existing and new clients through cross-selling and up-selling strategies.
Key Responsibilities:
- Educate clients on available insurance products and provide recommendations based on client needs.
- Conduct presentations and outreach activities to generate leads and close sales.
- Maintain updated knowledge on product features and regulatory changes in the insurance sector.
- Follow up on policy renewals, premium collections, and customer claims support.
- Build strong customer relationships and contribute to the overall Bancassurance sales targets.
8. Core Banking Analyst – Core Applications Support
Reporting to: Core Banking Support Senior Manager
The Core Banking Analyst will be responsible for maintaining and supporting the bank’s core banking systems, ensuring system integrity, uptime, and optimal performance.
Key Responsibilities:
- Provide second-level support for core banking applications and resolve system incidents promptly.
- Coordinate system upgrades, patches, and enhancements in liaison with vendors.
- Document configuration changes and maintain an up-to-date knowledge base.
- Assist in testing and implementation of new modules or integrations.
- Ensure compliance with IT security and audit requirements during system changes.
9. Card Systems Analyst – Technology & Operations
Reporting to: Senior Manager – Card Systems Support
The Card Systems Analyst will manage the card management systems infrastructure and provide technical support for card-related services and platforms.
Key Responsibilities:
- Administer the card issuing and acquiring systems and ensure continuous availability.
- Troubleshoot system faults, coordinate with vendors, and implement resolutions.
- Perform routine system maintenance, backups, and upgrades.
- Monitor system logs and conduct root cause analysis for recurring issues.
- Collaborate with the fraud and risk teams to detect and mitigate suspicious activities.
10. Test Analyst – Digital Business
Reporting to: Quality Assurance Manager
The Test Analyst will play a critical role in validating new digital products and services through structured testing methodologies and automated testing tools.
Key Responsibilities:
- Design and execute test plans for new applications, enhancements, and fixes.
- Conduct functional, regression, performance, and user acceptance testing.
- Document defects, track resolution progress, and provide feedback to development teams.
- Develop and maintain automated testing scripts for continuous integration environments.
- Participate in sprint planning and agile ceremonies as part of the software delivery cycle.
Application Process
Qualified candidates interested in any of the above roles are encouraged to submit their applications through the designated online recruitment portal. All applications must be submitted by the specified deadlines outlined in each respective listing.
Only shortlisted candidates will be contacted. The institution is an equal opportunity employer committed to diversity and inclusion in its workforce.
