A leading financial institution is inviting qualified and motivated individuals to apply for a range of dynamic positions across multiple departments. These roles offer an opportunity to contribute to the enhancement of operational efficiency, risk management, business continuity, technology systems, and customer acquisition efforts within a high-performance environment. Each position is designed to support the bank’s strategic objectives while ensuring high standards of governance, service delivery, and innovation.
Below are detailed descriptions of the available positions, including their key responsibilities and the strategic purpose they serve in the organization.
Manager, Audit – Credit, Treasury & Legal Audits
Overview
Reporting to the Audit Manager, this role is responsible for providing independent and objective assurance on the effectiveness of the bank’s risk management, control, and governance processes. The position is integral to maintaining operational integrity and identifying opportunities for process improvement across the organization.
Key Responsibilities
- Conduct risk-based internal audits of the credit, treasury, and legal functions to evaluate the adequacy and effectiveness of internal controls.
- Provide objective analysis and recommendations to enhance governance structures and operational processes.
- Prepare detailed audit reports outlining findings, risk assessments, and suggested improvements for management consideration.
- Ensure compliance with applicable regulations, policies, and best practice frameworks.
- Work closely with departmental heads to address identified risks and implement corrective measures.
- Monitor progress on the implementation of audit recommendations to ensure timely closure of control gaps.
- Support the Audit Manager in planning annual audit programs and contributing to strategic audit initiatives.
Manager, Applications Support
Overview
The Manager, Applications Support is tasked with leading and coordinating the application support team to ensure the bank’s technology systems are available, reliable, and secure at all times. The role demands a proactive approach to system monitoring, performance optimization, and issue resolution while promoting best practices in data management, reporting, and testing.
Key Responsibilities
- Lead the application support team to ensure uninterrupted availability of banking applications across the group network.
- Oversee the timely resolution of technical issues, minimizing downtime and operational disruption.
- Implement best practices in reporting, data analysis, ETL process integrity, test automation, and data quality assurance.
- Ensure that system documentation is comprehensive, accurate, and up-to-date.
- Develop and maintain insightful reporting tools and dashboards to support operational and strategic decision-making.
- Collaborate with cross-functional teams to provide technical guidance and resolve complex application-related challenges.
- Coordinate the testing and deployment of application updates, enhancements, and new systems.
- Monitor application performance metrics and recommend improvements to ensure efficiency and scalability.
Direct Sales Representatives
Overview
Reporting to the Branch Manager, Direct Sales Representatives are responsible for acquiring new business within assigned sales locations. This position is offered on a 12-month contract basis and is critical in driving the bank’s customer growth strategy through proactive engagement and relationship building.
Key Responsibilities
- Identify and approach potential customers to promote the bank’s products and services.
- Achieve individual and team sales targets by converting leads into new accounts.
- Maintain an in-depth understanding of the bank’s offerings to effectively address customer needs.
- Conduct market research to identify business opportunities and potential client segments.
- Maintain accurate and up-to-date records of sales activities and client interactions.
- Provide feedback to management on market trends, customer preferences, and competitive activity.
- Build and maintain strong relationships with clients to encourage repeat business and referrals.
- Represent the bank professionally in all sales and promotional activities.
Business Continuity Manager
Overview
The Business Continuity Manager plays a critical role in ensuring the bank’s readiness to respond effectively to disruptions. This role involves the development, implementation, and ongoing improvement of resilience strategies and continuity plans, safeguarding the bank’s operations during crises.
Key Responsibilities
- Develop and maintain comprehensive business continuity and operational resilience plans.
- Collaborate with stakeholders to identify potential risks and design mitigation strategies.
- Ensure compliance with relevant regulatory requirements and industry standards in business continuity planning.
- Conduct risk assessments to identify vulnerabilities in processes, systems, and infrastructure.
- Lead crisis response initiatives, ensuring coordinated action to minimize business disruption.
- Facilitate regular testing of continuity plans through simulations and drills, adjusting strategies based on outcomes.
- Provide training and awareness programs to staff, embedding resilience within the organization’s culture.
- Monitor emerging threats and update continuity frameworks to address evolving risks.
- Coordinate post-incident reviews to identify lessons learned and implement continuous improvements.
Senior Software Quality Assurance Analyst
Overview
The Senior Software Quality Assurance Analyst ensures that software products meet high-quality standards before deployment. This role involves designing, executing, and maintaining rigorous testing processes to verify that business requirements are met and that software performs optimally.
Key Responsibilities
- Review and analyze business requirements to develop comprehensive test plans.
- Standardize testing methodologies and ensure consistency across all projects.
- Lead the execution of functional and non-functional tests, including performance, security, and usability testing.
- Monitor and track defects, coordinating with development teams to ensure timely resolution.
- Implement quality testing and reporting processes to measure adherence to software development standards.
- Provide leadership in the selection and use of test automation tools and frameworks.
- Collaborate with cross-functional teams to ensure that software solutions meet both technical and business expectations.
- Prepare detailed reports on test results, highlighting risks and recommending corrective measures.
Application Deadline
The deadline for submitting applications for all positions is 15 August 2025.
Application Process
Interested candidates should follow the official application guidelines provided by the recruiting institution. Applications must be submitted within the stated timelines to be considered for shortlisting.
