M-KOPA is a leading technology and finance company that provides connected financing and digital financial services to underserved customers. The organization has grown rapidly and continues to expand its operations, offering unique career opportunities to professionals who wish to make an impact in diverse industries including finance, technology, and retail.
Currently, M-KOPA is inviting applications for several key positions based in Nairobi, Kenya. These opportunities provide an avenue for qualified candidates to contribute their expertise in production, manufacturing operations, and retail management while advancing their careers in a dynamic environment.
The following positions are available:
- Production Manager
- Manufacturing Operations Manager
- Retail Network Manager
- Regional Retail Manager
Each role comes with distinct responsibilities, offering applicants the chance to engage in impactful work across different facets of the organization. Below are the detailed job descriptions for each position.
Production Manager
The Production Manager will oversee the production processes within the company’s manufacturing environment, ensuring that products are delivered efficiently, cost-effectively, and at the right level of quality. This role is central to aligning manufacturing operations with the company’s broader objectives and requires strong leadership and organizational abilities.
Key responsibilities include:
- Planning, organizing, and overseeing the production process to achieve targets in line with company goals.
- Developing production schedules and monitoring daily operations to ensure efficiency.
- Ensuring that production processes meet established quality standards and compliance requirements.
- Managing resources including labor, equipment, and raw materials to optimize production.
- Identifying and implementing process improvements to enhance efficiency and reduce waste.
- Supervising production staff and providing training, guidance, and performance evaluations.
- Coordinating with other departments such as procurement, logistics, and quality assurance to ensure smooth operations.
- Monitoring budgets and controlling costs while maintaining productivity.
- Preparing production reports and presenting them to senior management for decision-making.
- Ensuring health and safety standards are maintained within the production environment.
Manufacturing Operations Manager
The Manufacturing Operations Manager will be responsible for overseeing all aspects of manufacturing operations, ensuring seamless coordination between production, quality assurance, supply chain, and distribution. The role focuses on optimizing operations to meet customer demand while ensuring cost control and high-quality standards.
Key responsibilities include:
- Leading the manufacturing team in planning, directing, and coordinating operations.
- Developing and executing strategies to achieve production goals in alignment with organizational objectives.
- Establishing key performance indicators (KPIs) to monitor productivity, efficiency, and quality.
- Overseeing maintenance of machinery and equipment to minimize downtime and improve reliability.
- Implementing operational policies and ensuring compliance with industry regulations and company standards.
- Driving continuous improvement initiatives to streamline operations and reduce costs.
- Collaborating with supply chain teams to ensure timely availability of materials and smooth distribution of finished goods.
- Managing budgets for manufacturing operations and reporting on performance metrics.
- Leading workforce planning and development to ensure adequate staffing and skill alignment.
- Fostering a culture of safety, accountability, and high performance within the operations team.
Retail Network Manager
The Retail Network Manager will take charge of overseeing the performance and development of the company’s retail outlets, ensuring they operate effectively and align with business objectives. The position requires strong leadership skills to drive retail sales, improve customer satisfaction, and maintain consistency across the network.
Key responsibilities include:
- Managing the performance of retail outlets to ensure achievement of sales and profitability targets.
- Developing and implementing retail strategies that support the organization’s business goals.
- Coordinating with marketing teams to design and execute campaigns that enhance retail performance.
- Monitoring retail operations and providing guidance to ensure compliance with company policies and procedures.
- Analyzing market trends and consumer behavior to inform retail strategies and identify new opportunities.
- Leading and motivating retail teams to achieve operational excellence and deliver quality customer experiences.
- Ensuring effective training and development programs for retail staff.
- Monitoring and reporting on retail performance, identifying areas for improvement, and implementing corrective measures.
- Managing relationships with external partners and stakeholders to strengthen the retail network.
- Overseeing inventory management to ensure optimal stock levels across retail outlets.
Regional Retail Manager
The Regional Retail Manager will be responsible for managing retail operations across a specific geographic region. This role entails overseeing multiple retail outlets, ensuring operational consistency, and driving performance to meet organizational objectives. It involves both strategic oversight and hands-on management to optimize retail success.
Key responsibilities include:
- Providing leadership and direction to retail managers across the assigned region.
- Ensuring that all retail outlets operate in accordance with company policies and deliver consistent customer experiences.
- Developing regional retail strategies that support overall business growth.
- Monitoring and evaluating the performance of retail outlets, analyzing trends, and implementing measures to improve results.
- Leading recruitment, training, and professional development of retail managers and staff.
- Collaborating with cross-functional teams to implement promotional activities and campaigns at the regional level.
- Managing budgets, monitoring expenditures, and ensuring cost-effective operations across the region.
- Conducting regular visits to retail outlets to assess operations, engage with staff, and support problem resolution.
- Driving sales growth and ensuring the achievement of regional targets.
- Reporting regional retail performance to senior management and contributing to strategic decision-making.
Conclusion
M-KOPA is offering these exciting opportunities to individuals seeking to play a role in advancing the organization’s mission through production, operations, and retail management. Each role provides a platform for professional growth while contributing to the company’s broader vision of financial and technological inclusion.
