An opportunity has arisen for qualified and experienced professionals to join a reputable public institution committed to excellence, integrity, and service delivery. The institution is seeking to recruit talented individuals in various managerial, technical, and operational roles across multiple departments. These positions are designed to strengthen efficiency, enhance innovation, and ensure the organization meets its mandate effectively.
The vacancies cut across senior leadership positions, middle management roles, and entry-level opportunities, offering candidates a chance to contribute to transformative initiatives while advancing their careers. Below is a detailed description of each position, including responsibilities and expectations. Applicants are encouraged to review the roles carefully and submit applications before the stated deadline.
Chief Manager – Factory Control, Licensing and Command Centre (Ref: CM/FC/8/25)
The Chief Manager for Factory Control, Licensing, and Command Centre will oversee compliance processes related to licensing, production monitoring, and centralized command operations. This role involves coordinating factory control systems, ensuring proper licensing procedures, and leading command centre operations for efficiency and transparency. The position requires a candidate with strong regulatory knowledge and the ability to manage diverse compliance initiatives across multiple operational areas.
Chief Manager, Business Solution Development (Ref: CM/BSD/8/25)
This position will lead the development and implementation of business solutions tailored to meet organizational objectives. Responsibilities include overseeing software development, ensuring alignment with corporate goals, coordinating solution testing, and fostering innovation in business process automation. The role requires excellent leadership skills in managing cross-functional teams and ensuring timely delivery of high-quality business solutions.
Chief Manager, Network Management (Ref: CM/NT/8/25)
The Chief Manager for Network Management will direct the organization’s network infrastructure. Duties include managing network design, overseeing maintenance and upgrades, implementing cybersecurity measures, and ensuring efficient connectivity across departments. The role calls for a strategic thinker capable of enhancing network reliability and resilience in line with organizational needs.
Chief Manager, Data Engineering (Ref: CM/DE/8/25)
This role will focus on building and managing large-scale data systems. The Chief Manager will oversee data architecture, ensure secure data storage, and facilitate advanced analytics. The position requires developing frameworks for structured and unstructured data, supporting decision-making through data-driven insights, and ensuring compliance with data protection standards.
Chief Manager, Enterprise Architecture & Solution Design (Ref: CM/EAS/8/25)
The position will drive enterprise-level architecture, ensuring technology solutions align with business strategies. Key responsibilities include defining solution designs, setting architecture standards, and guiding system integration. The Chief Manager will work closely with IT leadership to ensure optimal design principles are embedded across all projects.
Chief Manager – Business Application Support (Ref: CM/BA/8/25)
This role will oversee business application systems, ensuring seamless performance and availability. The Chief Manager will manage application support teams, address system issues promptly, ensure updates and patches are effectively implemented, and provide support for system enhancements. The role requires attention to detail and leadership in application management.
Chief Manager – System Administration & Database Management (Ref: CM/SA/8/25)
The Chief Manager will lead database management and system administration functions. Duties include overseeing server operations, database security, backup and recovery processes, and system performance optimization. The position is critical to ensuring system reliability and supporting mission-critical organizational functions.
Chief Manager – Information Security (Ref: CM/IS/8/25)
This role will provide leadership in information security, safeguarding the organization’s digital assets against cyber threats. The Chief Manager will oversee security frameworks, ensure compliance with international standards, and manage risk assessments. The role involves implementing security awareness programs and guiding teams on best practices.
Chief Manager – Investigations (Ref: CM/IS/8/25)
The Chief Manager for Investigations will manage inquiries into compliance breaches, fraud, and misconduct. Responsibilities include conducting investigations, coordinating with enforcement agencies, compiling evidence reports, and ensuring adherence to institutional policies. The role is crucial in upholding integrity and accountability.
Chief Manager – Internal Affairs (Ref: CM/IAI/8/25)
This position will oversee internal governance, ethics, and discipline. The Chief Manager will investigate internal misconduct, monitor compliance with policies, and recommend disciplinary measures where necessary. The role demands discretion and the ability to enforce institutional values.
Chief Manager – Human Resource Planning & Resourcing (Ref: CM/HR/8/25)
The role will oversee HR planning and recruitment processes. Responsibilities include workforce forecasting, talent acquisition, resource allocation, and succession planning. The Chief Manager will ensure that staffing needs align with institutional objectives and that recruitment processes remain transparent.
Chief Manager – Passenger Clearance (Ref: CM/PC/8/25)
This role will lead operations related to passenger clearance at points of entry. Duties include coordinating clearance procedures, ensuring compliance with immigration policies, and enhancing efficiency through modern clearance systems. The position is central to maintaining effective border management.
Chief Manager – Nairobi Customs Stations (Ref: CM/NCS/8/25)
The Chief Manager will be responsible for managing customs operations within Nairobi. The role involves supervising customs stations, ensuring adherence to trade regulations, and streamlining clearance processes to enhance trade facilitation.
Chief Manager – Post Clearance Audit (Ref: CM/PCA/8/25)
This position focuses on conducting audits after clearance to ensure compliance with customs laws. Responsibilities include reviewing import and export declarations, identifying discrepancies, and recommending corrective measures. The role is important for compliance assurance.
Chief Manager – Customs Operations (Ref: OP/CM/8/25)
The role will oversee customs operations, ensuring smooth execution of clearance processes, compliance with legal frameworks, and effective coordination with border control agencies. The Chief Manager will provide leadership in customs modernization initiatives.
Chief Manager – Tax Base Expansion (Ref: CM/TB/8/25)
This role involves strategizing and implementing initiatives to broaden the tax base. The Chief Manager will identify untapped revenue sources, design outreach programs, and collaborate with stakeholders to promote compliance and revenue growth.
Chief Manager, Regional Audit Centre, Micro & Small Taxpayers Department (Ref: CM/RAC/8/25)
The position will oversee audit activities targeting micro and small taxpayers. Duties include planning audits, reviewing taxpayer records, identifying risks, and recommending improvements in compliance.
Chief Manager – Revenue Monitoring & Reporting (Ref: CM/RM/8/25)
This role will lead revenue monitoring and ensure timely reporting. Responsibilities include analyzing revenue trends, preparing accurate reports, and advising leadership on fiscal performance.
Chief Manager – Compliance Management – MST and LMT (Ref: CM/CM/8/25)
The Chief Manager will supervise compliance management across micro, small, medium, and large taxpayers. Duties include monitoring compliance behavior, enforcing corrective actions, and improving taxpayer education.
Chief Manager – Regional Enforcement Coordination & Case Management (Ref: CM/RE/8/25)
This position will coordinate regional enforcement activities. The Chief Manager will handle case management, oversee enforcement strategies, and ensure alignment with national enforcement frameworks.
Manager, Administration (Ref: M/AD/8/25)
The Manager, Administration will oversee the institution’s administrative services to ensure efficient support for core operations.
Key duties include:
- Managing office facilities, equipment, and supplies.
- Supervising administrative staff and ensuring smooth day-to-day operations.
- Coordinating records management and registry services.
- Overseeing transport and logistics management.
- Ensuring compliance with institutional policies and guidelines in administrative matters.
- Preparing and managing administrative budgets and expenditure reports.
Manager, Regional Audit Centre (Ref: M/RAC/8/25)
The Manager, Regional Audit Centre will be responsible for ensuring sound internal audit practices at the regional level.
Key duties include:
- Leading audit teams in conducting risk-based audits.
- Reviewing financial and operational controls in regional operations.
- Recommending improvements to strengthen accountability and compliance.
- Preparing audit reports and presenting findings to senior management.
- Monitoring implementation of audit recommendations.
Manager, Compliance – Tax Service Office (Ref: M/CO/8/25)
This role will ensure adherence to tax compliance standards and regulatory requirements.
Key duties include:
- Leading compliance enforcement activities at the Tax Service Office.
- Conducting compliance risk assessments and recommending corrective actions.
- Overseeing investigations into cases of tax non-compliance.
- Liaising with stakeholders to strengthen tax compliance strategies.
- Preparing compliance reports and advising management on policy interventions.
Manager, Budgets (Ref: M/BUD/8/25)
The Manager, Budgets will ensure effective financial planning and budgetary control.
Key duties include:
- Coordinating the preparation of annual budgets.
- Monitoring budget implementation and variance analysis.
- Providing technical support on budgetary control and resource allocation.
- Preparing budget performance reports for management decision-making.
- Ensuring compliance with financial policies and statutory requirements.
Manager, Statistics, Analysis & Reporting (Ref: M/SAR/08/25)
This role will focus on institutional data analytics and reporting for decision-making.
Key duties include:
- Collecting, analyzing, and interpreting statistical data.
- Preparing performance and operational reports.
- Supporting management with evidence-based insights for policy formulation.
- Coordinating institutional data reporting frameworks.
- Ensuring data accuracy, consistency, and reliability.
Manager, Enterprise Database Administration (Ref: M/EDA/08/25)
The Manager, Enterprise Database Administration will oversee the institution’s database systems.
Key duties include:
- Managing database architecture, design, and performance.
- Implementing database security measures and backup protocols.
- Monitoring and optimizing system performance.
- Troubleshooting and resolving database issues.
- Coordinating upgrades and new database deployments.
Manager, Business Transformation (Ref: M/BTO/8/25)
The role focuses on driving change management and transformation initiatives.
Key duties include:
- Leading institutional transformation programs.
- Designing frameworks to improve efficiency and service delivery.
- Coordinating cross-departmental change management activities.
- Monitoring transformation project implementation.
- Reporting progress to senior leadership.
Manager, Business Solutions Developer (Ref: M/BSD/8/25)
This position focuses on the development and integration of business applications.
Key duties include:
- Designing, developing, and maintaining business software solutions.
- Leading system integration projects.
- Ensuring that applications meet user needs and institutional goals.
- Coordinating system testing, upgrades, and documentation.
- Providing technical support and user training.
Manager, Library Services (Ref: M/LS/8/25)
The Manager, Library Services will oversee knowledge and information management resources.
Key duties include:
- Managing the institution’s library and knowledge repositories.
- Ensuring accessibility and proper cataloguing of resources.
- Introducing digital library systems and e-resources.
- Supporting research and knowledge-sharing initiatives.
- Supervising library staff and ensuring effective services.
Manager, Excise & Border Control Technology (Ref: M/EBC/8/25)
This role will strengthen border control and excise management through technology.
Key duties include:
- Implementing systems for monitoring excise goods and border operations.
- Coordinating deployment of technology for customs management.
- Ensuring compliance with border control regulations.
- Enhancing security and monitoring of trade flows.
- Preparing technical reports and advising on improvements.
Manager, Inspection & Testing (Ref: M/IT/8/25)
This position will oversee inspection and quality assurance activities.
Key duties include:
- Coordinating testing of goods and commodities.
- Supervising inspection teams in field operations.
- Ensuring compliance with quality and safety standards.
- Documenting inspection findings and preparing reports.
- Advising management on inspection outcomes.
Manager, Case Quality Management (Ref: M/CQM/08/25)
The role focuses on case management processes.
Key duties include:
- Reviewing and monitoring case management practices.
- Ensuring adherence to quality and compliance standards.
- Conducting audits of case records and outcomes.
- Developing frameworks for continuous improvement.
- Reporting findings to senior management.
Manager, Complaints & Corruption Reporting (Ref: M/CCR/8/25)
This role will oversee complaints and corruption reporting mechanisms.
Key duties include:
- Managing institutional complaint-handling frameworks.
- Coordinating corruption reporting and follow-up actions.
- Ensuring confidentiality and integrity in reporting systems.
- Preparing periodic reports for accountability purposes.
- Liaising with oversight bodies on reported cases.
Manager, Investigations (Ref: M/DTI/8/25)
This position will lead investigations into fraud, misconduct, and non-compliance.
Key duties include:
- Planning and conducting investigations.
- Gathering and analyzing evidence.
- Preparing investigation reports.
- Collaborating with enforcement agencies when necessary.
- Advising management on corrective measures.
Manager, Financial & Revenue Reporting (Ref: M/RAR/8/25)
This role ensures timely financial and revenue reporting.
Key duties include:
- Coordinating preparation of financial statements.
- Overseeing revenue reporting frameworks.
- Ensuring accuracy and compliance with reporting standards.
- Preparing analysis for decision-making.
- Supporting financial audits.
Drivers (Ref: DRV/8/2025)
Drivers will provide transport services and logistical support.
Key duties include:
- Driving institutional vehicles safely.
- Ensuring proper maintenance and cleanliness of assigned vehicles.
- Maintaining accurate travel logs.
- Adhering to traffic and safety regulations.
- Supporting logistical assignments when required.
Graduate Trainee (Ref: GT/8/25)
The Graduate Trainee program is designed to develop young professionals.
Key duties include:
- Participating in structured training and mentorship programs.
- Supporting departmental functions.
- Assisting in research, data collection, and analysis.
- Gaining hands-on experience in professional practice.
- Contributing to institutional projects and initiatives.
Officer, Knowledge Infrastructure (Ref: O/KI/8/25)
This role will manage knowledge-sharing systems.
Key duties include:
- Supporting development of knowledge infrastructure platforms.
- Managing institutional data repositories.
- Enhancing accessibility of knowledge resources.
- Assisting in policy and research documentation.
- Supporting user training and system adoption.
Officer, Strategy & Programmes (Ref: O/SP/8/25)
This officer will support strategic planning and program management.
Key duties include:
- Assisting in development of strategic plans.
- Monitoring implementation of institutional programs.
- Preparing periodic progress reports.
- Supporting cross-departmental coordination.
- Conducting research to inform strategies.
Officer, Business Application Support (Ref: O/BAS/8/25)
This role focuses on support for business applications.
Key duties include:
- Providing technical support to users of business systems.
- Troubleshooting application issues.
- Monitoring performance and reporting incidents.
- Coordinating application updates and maintenance.
- Documenting support procedures.
Officer, Data Centre Operations (Ref: O/DCO/08/25)
The officer will support smooth data centre operations.
Key duties include:
- Monitoring data centre infrastructure.
- Ensuring security, availability, and efficiency of systems.
- Assisting in backup and recovery processes.
- Supporting routine maintenance schedules.
- Preparing system performance reports.
Officer, Security Operations Tools (Ref: O/SOT/8/2025)
This role supports cybersecurity operations.
Key duties include:
- Monitoring security tools and alerts.
- Supporting incident response activities.
- Assisting in configuration of security solutions.
- Preparing reports on system vulnerabilities.
- Liaising with the IT security team on improvements.
Officer, Revenue Assurance & Fraud Analytics (Ref: O/RAF/8/25)
The role will strengthen revenue assurance and fraud detection.
Key duties include:
- Monitoring revenue systems for accuracy.
- Analyzing data to detect fraud and anomalies.
- Preparing assurance reports.
- Supporting investigations of fraudulent activities.
- Recommending improvements to reduce risks.
Officer, Data Integration (Ref: O/DI/8/25)
This position will oversee data integration processes.
Key duties include:
- Coordinating integration of data from multiple systems.
- Ensuring accuracy and consistency in data migration.
- Supporting development of data models.
- Monitoring system interfaces for performance.
- Preparing technical documentation.
Closing Note
Applications for the above positions must be submitted on or before 8th September 2025. Interested candidates are encouraged to apply through the official application portal.
