4 Vacancies Open At NCBA Bank

by Recal

Organizations across various sectors are seeking professionals with strong expertise, dedication, and integrity to fill key positions in compliance and credit operations. These roles are designed to strengthen governance, ensure adherence to policies, enhance accountability, and streamline credit management functions. Candidates who thrive in structured environments and are passionate about organizational compliance and effective financial operations will find these opportunities particularly rewarding.

Below is a detailed overview of the open positions and the responsibilities associated with each role.


Head of Compliance, Kenya

The Head of Compliance, Kenya, will play a central role in guiding the organization’s compliance function within the country. This position requires leadership in ensuring that business operations align with applicable regulatory frameworks, organizational policies, and international best practices.

Key Responsibilities

  • Leading the development and implementation of compliance frameworks that meet national regulatory requirements while reflecting global standards.
  • Advising the executive leadership and management teams on compliance risks, potential exposures, and emerging regulatory issues in Kenya.
  • Coordinating with regulators and industry bodies to ensure timely communication and reporting of compliance-related matters.
  • Overseeing the development and delivery of compliance training programs to staff at all levels of the organization.
  • Implementing monitoring systems that evaluate the effectiveness of compliance programs across business units.
  • Investigating compliance breaches, developing corrective action plans, and ensuring timely resolution.
  • Ensuring that the compliance team provides accurate, consistent, and practical guidance to business units in order to mitigate risks.
  • Preparing regular compliance reports to senior management and the board of directors, highlighting key issues, trends, and recommendations.
  • Supervising the compliance team in Kenya, including providing leadership, mentorship, and professional development opportunities.
  • Establishing policies and internal controls to address key compliance risks within the financial, operational, and administrative functions of the organization.

This role is designed for a seasoned compliance leader who can balance regulatory requirements with organizational priorities while maintaining a culture of integrity.


Group Director Risk and Compliance

The Group Director Risk and Compliance will oversee the organization’s overall compliance and risk management strategy across multiple jurisdictions. This position is responsible for ensuring that all operations adhere to the highest levels of compliance, ethical standards, and risk governance.

Key Responsibilities

  • Designing and implementing a group-wide risk and compliance strategy that aligns with organizational objectives and external regulatory requirements.
  • Leading the compliance and risk management teams across regions to ensure uniform standards and practices.
  • Establishing policies that promote ethical conduct, prevent misconduct, and ensure accountability across all business units.
  • Overseeing risk identification, measurement, monitoring, and mitigation strategies at both strategic and operational levels.
  • Reviewing and approving group-level compliance frameworks, ensuring they are adaptable to the diverse regulatory environments in which the organization operates.
  • Coordinating with external auditors, regulators, and stakeholders to provide accurate and timely compliance-related reports.
  • Managing enterprise risk, including financial, operational, legal, and reputational risks, to safeguard the organization’s stability.
  • Providing regular briefings to the board of directors and executive leadership regarding risk exposures and compliance trends.
  • Developing a culture of compliance through continuous awareness campaigns, staff training, and transparent communication.
  • Supervising investigations of group-level compliance violations and recommending corrective measures.

The role demands a strategic thinker capable of balancing global oversight with regional realities, ensuring organizational resilience and integrity.


Manager, Credit Operations

The Manager, Credit Operations, will lead the credit operations team and ensure the efficiency, accuracy, and compliance of credit processes. This role is central to supporting the financial health of the organization by overseeing loan disbursements, collections, and credit management practices.

Key Responsibilities

  • Managing the end-to-end credit operations process, including loan origination, disbursement, servicing, and collections.
  • Establishing and maintaining policies that govern credit operations and ensure compliance with internal controls and external regulations.
  • Supervising credit officers and providing leadership in ensuring high standards of accuracy and accountability.
  • Coordinating with the risk and compliance team to align credit processes with the organization’s risk management framework.
  • Monitoring loan performance, repayment trends, and delinquency rates, and providing recommendations for improvement.
  • Ensuring timely resolution of customer disputes, complaints, and inquiries related to credit services.
  • Leading process improvement initiatives aimed at increasing efficiency and reducing operational risks in credit functions.
  • Preparing reports on the performance of the credit operations team and communicating findings to senior management.
  • Ensuring compliance with all applicable legal, regulatory, and ethical standards in the administration of credit.
  • Supporting the integration of technology solutions to streamline credit operations, improve customer service, and enhance reporting.

The position requires strong leadership and operational oversight skills to maintain the integrity of credit systems and ensure customer satisfaction.


Account and Credit Operations Senior Manager – LOOP DFS

The Account and Credit Operations Senior Manager at LOOP DFS will focus on providing leadership in managing account services and credit operations. The position combines financial management oversight with a compliance-driven approach to ensure smooth operations and risk mitigation.

Key Responsibilities

  • Overseeing account management functions, including reconciliations, reporting, and internal audits of financial accounts.
  • Leading credit operations, ensuring accurate loan processing, account servicing, and compliance with applicable regulations.
  • Developing and implementing policies and procedures that enhance efficiency, reduce risk, and maintain compliance across account and credit operations.
  • Collaborating with product development teams to align credit processes with the organization’s financial products and services.
  • Ensuring that customer accounts are managed with accuracy and integrity, including the resolution of discrepancies and customer concerns.
  • Leading initiatives to automate and digitize credit and account management systems for improved accuracy and timeliness.
  • Coordinating with compliance and risk management teams to identify and mitigate risks associated with account and credit operations.
  • Supervising and mentoring a team of credit and account operations staff, fostering a culture of accountability and excellence.
  • Providing timely reports to executive management on account and credit performance, risks, and improvement opportunities.
  • Building strong relationships with external stakeholders, including regulators, auditors, and financial institutions, to support compliance and operational effectiveness.

This position blends financial oversight with compliance and customer service, requiring leadership that can balance operational efficiency with risk management.


Conclusion

These roles offer an opportunity to contribute to organizational growth, accountability, and compliance while driving operational excellence in financial and credit management. Each position carries significant responsibility and requires individuals who can demonstrate integrity, professionalism, and leadership.

Apply Now

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