Career Opportunity at NCBA Bank – Business Process Architect
At NCBA Bank, we are committed to redefining financial services through innovation, efficiency, and customer-centered transformation. As we continue to strengthen our operational excellence, we are seeking a talented and driven professional to join our team in Nairobi. If you are passionate about process improvement, automation, and delivering meaningful impact, this could be the role for you.
Position: Business Process Architect
Division/Department: Business Process Management and Transformation
Unit: Business Process Automation and Transformation
Reports to: Lead Business Process Architect
Closing Date: August 28, 2025
Job Description
The Business Process Architect will be responsible for enhancing the Bank’s efficiency and effectiveness through process management, automation, and continuous improvement. The role requires delivering specialized services, providing strategic guidance, and supporting the implementation of process transformation initiatives that align with the Bank’s overall goals.
Key Responsibilities
- Support the design, implementation, and optimization of business processes to ensure efficiency and compliance.
- Collaborate with cross-functional teams to identify process improvement opportunities and recommend automation solutions.
- Provide specialized expertise in process management methodologies, tools, and best practices.
- Monitor and evaluate the performance of implemented processes to ensure alignment with organizational objectives.
- Document and communicate process changes effectively to all relevant stakeholders.
- Contribute to the development of a culture of continuous improvement across the Bank.
- Support the Lead Business Process Architect in strategic initiatives and special projects.
Why Join NCBA?
At NCBA, we believe in creating an environment where innovation thrives, employees grow, and customers benefit from seamless services. Joining our team means becoming part of a forward-thinking institution that values creativity, collaboration, and excellence.
