UNDERWRITING MANAGER – LIFE DIVISION
Madison Life Assurance Kenya Limited, a subsidiary of Madison Group Limited, is a well-known provider of life assurance, group schemes and pension administration in Kenya. The Group also provides through two other subsidiaries, general insurance underwriting as well as fund management services.
The Company is recruiting for the position of Underwriting Manager – Life Division reporting to the Operations Manager. The job holder will be based at its Head Office in Madison House, Nairobi.
Key Responsibilities:
- Offering guidance to the Life Business prior to placement of new and renewal businesses for strategic pricing.
- Preparing, implementing Underwriting guidelines and Underwriting Policy review as per company policy.
- Ensuring 100% automation of all underwriting processes, reports, and maximize the use of the BI tool for reporting.
- Ensuring Reassurance Treaty programs for Life Business are in place and updated regularly in line with business trends and regulations.
- Ensuring quotations, policy issuance/amendments, renewals are done within the set customer service benchmarks.
- Ensuring timely conversion of new business and institute measures for timely policy document delivery.
- Guiding, motivating and training staff on operational processes within the department and at branch level for operational efficiency.
- Continuous monitoring and evaluating the performance of each staff as per their KPI and identifying and recommending training needs of each staff.
- Preparing weekly/monthly operational management report for Life Business.
- Keeping up with the New Business rules and procedures from regulators affecting Life Business.
- Ensuring Annual returns to IRA are prepared within the stipulated period.
- Ensuring enquiries and correspondences from clients, branches and regulators are acted upon within the set customer service benchmarks.
- In Liaison with the Managing Director’s office provide underwriting decisions and pricing as per authorized financial limits.
- Proactively manage departmental costs by operating within set budget.
Academic and Professional Qualifications required
- Bachelor’s degree in Insurance or any other business-related field.
- Minimum of 8 years of experience in Life Underwriting, with at least 3 years in a mid-level management role or above.
- Extensive Hands on experience in reinsurance and insurance operations.
- Strong understanding of the industry’s regulatory framework.
- Professional qualification in IIK, CII or CIM.
Qualified candidates are requested to forward their CV, Cover letter and details of their current renumeration to [email protected] not later than 4 th September, 2025 stating the Role as the Subject of the email. Shortlisting and interviews will be conducted on a rolling basis.
Your privacy matters to us at Madison Group Limited, as part of our hiring process your personal data will be processed in line with our Recruitment Privacy Notice, which is available at https://www.madison.co.ke/careers/.
Madison Life Assurance Kenya Limited is an equal opportunity employer, committed to diversity and inclusion in the workplace. All qualified applicants will receive fair consideration for employment based on merit, skills and experience.
