Find Your Dream Job with Safaricom
At Safaricom, we are more than just Kenya’s leading telecommunications company—we are a technology powerhouse, driving innovation, financial inclusion, and digital transformation across Africa. Our mission is to connect people, businesses, and communities, creating opportunities and improving lives.
We believe that our success is built on the passion, creativity, and dedication of our people. That’s why we provide an environment where ideas thrive, talent is nurtured, and careers grow. We are currently seeking exceptional individuals to join our dynamic team in various departments. These opportunities are open to individuals who are innovative, ambitious, and ready to make a difference.
Explore our latest vacancies below and take the next step toward building your future with us.
1. Engineer – Enterprise Customer Support
Closes On: September 10, 2025
Job Description:
- Provide 2nd Line technical support for Enterprise Business Unit (EBU) customers.
- Troubleshoot, diagnose, and resolve complex technical issues affecting enterprise clients.
- Collaborate with cross-functional teams to deliver premium customer experience.
- Monitor enterprise service performance and escalate recurring issues to management.
- Support implementation of new enterprise solutions and upgrades.
- Document technical incidents and prepare reports for service improvement.
This role requires a strong focus on customer satisfaction and the ability to resolve technical issues swiftly and effectively.
2. Business Development Account Associate
Closes On: September 10, 2025
Job Description:
- Drive indirect sales acquisition in line with Safaricom’s business strategy.
- Manage relationships with trade partners, dealers, and other indirect sales channels.
- Develop and execute sales initiatives to achieve set revenue and growth targets.
- Conduct market research to identify opportunities and expand customer base.
- Monitor competitor activities and recommend innovative approaches to stay ahead.
- Support sales operations with timely reporting, analysis, and account management.
This position plays a key role in strengthening Safaricom’s indirect sales network and growing market reach.
3. Network Administrator
Closes On: September 10, 2025
Job Description:
- Manage the design, implementation, and maintenance of IT network systems.
- Provide technical expertise to support network infrastructure, ensuring reliability and security.
- Monitor network performance and proactively resolve issues.
- Support configuration, troubleshooting, and optimization of network devices.
- Ensure compliance with security standards and protocols.
- Document network changes and maintain accurate network records.
This role ensures seamless connectivity across the business by maintaining secure and high-performing networks.
4. Enterprise System Developer
Closes On: September 10, 2025
Job Description:
- Develop, test, and implement enterprise systems to support business operations.
- Collaborate with stakeholders to gather requirements and design scalable solutions.
- Ensure systems integration with existing applications and infrastructure.
- Support system enhancements, bug fixes, and upgrades.
- Prepare system documentation, user guides, and technical reports.
- Contribute to innovation by recommending new tools, technologies, and approaches.
This position is essential in ensuring Safaricom’s enterprise systems remain efficient, scalable, and aligned with organizational needs.
5. Senior Officer – Fraud Strategy and Analytics
Closes On: September 8, 2025
Job Description:
- Develop, implement, and monitor fraud prevention and detection strategies.
- Analyze transaction data to identify suspicious patterns and emerging fraud risks.
- Work closely with security and risk management teams to mitigate fraud incidents.
- Develop fraud risk models and predictive analytics tools.
- Generate fraud reports and provide insights to management for strategic decisions.
- Recommend policy changes and controls to minimize risk exposure.
This role strengthens Safaricom’s fraud management capabilities by using analytics to safeguard the business and customers.
6. M-Pesa Africa Cyber Security – Evergreen Application (Multiple Roles)
Closes On: September 30, 2025
Job Description:
- Support the cybersecurity framework for M-Pesa Africa operations across multiple markets.
- Monitor, detect, and respond to security incidents to protect customer and company data.
- Participate in security audits, vulnerability assessments, and compliance reviews.
- Develop and implement security policies, standards, and best practices.
- Collaborate with cross-border teams to enhance security resilience.
- Research emerging threats and recommend proactive cybersecurity measures.
This is an evergreen opportunity for professionals interested in shaping the future of financial technology security across Africa.
Why Safaricom?
Joining Safaricom means becoming part of a forward-looking organization that thrives on innovation and impact. We offer:
- A chance to work with cutting-edge technologies and global best practices.
- Opportunities for career growth, continuous learning, and mentorship.
- An inclusive workplace culture that values diversity, creativity, and collaboration.
- Competitive rewards and recognition programs for outstanding contributions.
- The satisfaction of contributing to initiatives that transform lives and communities.
At Safaricom, we don’t just hire employees—we empower changemakers.
How to Apply
If you are ready to take on the challenge and become part of Safaricom’s journey, apply for your preferred role before the stated closing dates.
Click the button below to submit your application:
