Hash Grill & Catering, a renowned name in the culinary and catering industry, has officially opened a new branch in Pangani. This expansion reflects the brand’s commitment to providing top-quality food, excellent service, and unforgettable dining experiences. With the opening of this new location, the company seeks to recruit passionate, talented, and service-driven culinary professionals who will contribute to delivering excellence and maintaining its high standards.
The new branch offers a vibrant working environment where teamwork, innovation, and customer satisfaction remain central. To achieve this, Hash Grill & Catering is looking to hire experienced individuals in key positions, including chefs, waiters, waitresses, and baristas. Candidates must have a minimum of three years of relevant experience and demonstrate the ability to work efficiently in a fast-paced, customer-oriented setting.
Below is a detailed outline of the available positions, the core responsibilities, and expectations for each role.
Open Positions
1. Chefs
Chefs are at the heart of the restaurant and catering business. They play a critical role in ensuring that food is prepared to the highest standard while meeting customer expectations. At Hash Grill & Catering’s Pangani branch, chefs will not only prepare delicious meals but also embody the company’s culinary philosophy of quality, creativity, and consistency.
Key Responsibilities
- Preparing, cooking, and presenting dishes in accordance with the company’s menus, recipes, and quality standards.
- Managing and supervising kitchen staff to ensure smooth operations during service.
- Developing creative and innovative menus that appeal to a wide range of customers while reflecting current culinary trends.
- Ensuring that portion sizes, presentation, and food quality are consistently maintained.
- Monitoring stock levels, ordering supplies, and managing inventory to reduce waste and control costs.
- Maintaining high standards of cleanliness, hygiene, and safety within the kitchen in compliance with health regulations.
- Training, mentoring, and motivating junior kitchen staff to build a cohesive, productive, and professional team.
- Collaborating with management to plan special menus for catering events, seasonal promotions, or themed dining experiences.
- Monitoring customer feedback and adjusting menu offerings or preparation techniques where necessary.
- Ensuring the efficient use of resources, equipment, and time to maximize productivity in the kitchen.
Chefs at Hash Grill & Catering are expected to be fast, efficient, and quality-driven, capable of working under pressure without compromising standards.
2. Waiters
Waiters serve as the link between the kitchen and the customer. They represent the face of the business by interacting directly with diners, ensuring orders are taken correctly, and delivering food promptly. At the Pangani branch, waiters will be expected to create a welcoming dining environment where every customer feels valued and satisfied.
Key Responsibilities
- Greeting and seating customers with professionalism, warmth, and courtesy.
- Presenting menus, answering questions, and making recommendations based on customer preferences.
- Taking accurate food and beverage orders and relaying them promptly to the kitchen or bar staff.
- Delivering food and drinks to tables efficiently while ensuring correct presentation.
- Monitoring tables throughout service to anticipate customer needs, such as refills, additional orders, or clearing plates.
- Handling billing procedures, including presenting checks, processing payments, and issuing receipts.
- Addressing and resolving customer complaints promptly and courteously.
- Ensuring tables are set neatly before service and maintained in a clean and presentable state throughout the shift.
- Assisting with cleaning, resetting tables, and preparing the dining area for the next service.
- Supporting colleagues and contributing to teamwork during busy service periods.
Waiters must demonstrate strong communication skills, the ability to multitask in a high-pressure environment, and a commitment to customer satisfaction.
3. Waitresses
While the responsibilities of waitresses are largely aligned with those of waiters, Hash Grill & Catering values diversity in its front-of-house team and recognizes the individual flair that each professional can bring. Waitresses are expected to deliver personalized service and maintain the company’s strong reputation for hospitality.
Key Responsibilities
- Welcoming and attending to customers with friendliness, politeness, and professionalism.
- Presenting menus, highlighting specials, and assisting customers in making informed choices.
- Taking and processing orders accurately, ensuring dietary restrictions or special requests are properly communicated to the kitchen.
- Serving food and beverages with efficiency and attention to detail.
- Monitoring customer satisfaction throughout the dining experience and offering assistance where required.
- Clearing tables, handling cutlery and glassware carefully, and maintaining dining spaces in an organized and appealing condition.
- Handling customer complaints or requests with patience and professionalism, escalating issues to management when necessary.
- Supporting overall service operations by assisting colleagues during peak hours.
- Ensuring that all service procedures comply with the company’s policies and hygiene standards.
- Participating in team briefings to stay updated on menu changes, promotions, or service expectations.
Waitresses are expected to demonstrate energy, attention to detail, and a positive approach to customer engagement.
4. Baristas
Baristas play a vital role in enhancing the customer experience by preparing and serving high-quality coffee and beverages. At the Pangani branch, baristas will contribute to creating a warm and inviting atmosphere for customers seeking both quick takeaways and relaxed sit-down experiences.
Key Responsibilities
- Preparing and serving a wide range of coffee and specialty beverages in line with company standards.
- Operating coffee machines, grinders, and brewing equipment with expertise and care.
- Ensuring consistency in taste, presentation, and quality of all drinks served.
- Taking customer orders, processing payments, and serving drinks efficiently.
- Recommending beverage options based on customer preferences and promoting seasonal or specialty drinks.
- Maintaining cleanliness and organization of the coffee station, including regular cleaning of equipment.
- Monitoring inventory levels of coffee beans, milk, syrups, and other supplies, and notifying management of restocking needs.
- Adhering to food safety and hygiene guidelines to ensure customer health and satisfaction.
- Engaging with customers in a friendly, professional manner to create a welcoming experience.
- Assisting with other duties such as serving light snacks, pastries, or supporting colleagues during busy service hours.
Baristas must be detail-oriented, creative, and able to thrive in a fast-paced environment while ensuring every beverage meets the high standards of Hash Grill & Catering.
Candidate Expectations
Applicants for all positions are required to have a minimum of three years of experience in similar roles within the hospitality industry. Successful candidates will need to demonstrate:
- A proven ability to work in a fast-paced environment.
- Efficiency and the ability to multitask without compromising service or food quality.
- Strong teamwork and interpersonal skills.
- Dedication to customer satisfaction and service excellence.
- A quality-driven approach with attention to detail in all aspects of their role.
Work Environment
The Pangani branch of Hash Grill & Catering is designed to provide a dynamic, professional, and collaborative work environment. Staff members will operate in a setting that values efficiency, creativity, and customer satisfaction. The company fosters teamwork and encourages employees to contribute ideas that can improve both service and customer experience.
Working at Hash Grill & Catering provides opportunities for personal growth, skill development, and long-term career advancement in the hospitality industry.
Application Process
Interested candidates are invited to send their curriculum vitae (CV) to the recruitment email provided:
Email for Applications: [email protected]
Application Deadline: 8th September 2025
Applications must be submitted by the stated deadline, and only shortlisted candidates will be contacted for interviews.
