Hash Grill & Catering has established itself as a trusted name in the culinary industry, delivering memorable dining and catering experiences built on quality, innovation, and customer satisfaction. Known for blending professional service with exceptional cuisine, the company continues to expand its footprint to meet growing customer demand.
The newly opened branch in Pangani represents an important step in this growth. The branch has been designed to create a welcoming atmosphere for guests and to provide a workplace where culinary professionals can showcase their skills and contribute to a dynamic team. To support this launch, Hash Grill & Catering is now seeking dedicated, experienced, and customer-oriented individuals to join its team in various positions.
The company is hiring chefs, waiters, waitresses, and baristas who are passionate about the hospitality industry and can thrive in a fast-paced, service-driven environment. Candidates must have a minimum of three years of relevant experience, be efficient in their approach, and remain committed to delivering consistent quality in every task they perform.
Available Positions and Job Descriptions
1. Chefs
The role of a chef goes beyond cooking; it involves creativity, precision, and leadership. At the Pangani branch, chefs will form the foundation of the kitchen team, ensuring that every dish meets the high standards associated with Hash Grill & Catering.
Responsibilities include:
- Preparing, cooking, and presenting meals according to established recipes and quality guidelines.
- Designing and adapting menus that appeal to a diverse clientele while incorporating culinary trends.
- Supervising junior kitchen staff and coordinating their tasks to ensure efficient service.
- Monitoring food quality, portion sizes, and presentation to maintain consistency.
- Managing stock, placing orders, and ensuring that kitchen supplies are used effectively to minimize waste.
- Upholding hygiene and safety practices in compliance with health regulations.
- Collaborating with management to plan special menus for events and promotional offers.
- Providing mentorship and on-the-job training to junior team members.
- Responding to customer feedback regarding food and implementing improvements when necessary.
- Ensuring kitchen operations run smoothly during both peak and off-peak hours.
Chefs must demonstrate creativity, discipline, and the ability to manage a busy kitchen while maintaining a focus on excellence.
2. Waiters
Waiters act as the bridge between the kitchen and customers. Their role is essential in ensuring that diners receive not only their meals but also a complete dining experience marked by professionalism and care.
Responsibilities include:
- Greeting customers warmly and escorting them to their tables.
- Presenting menus, explaining daily specials, and answering questions about dishes and drinks.
- Taking food and beverage orders accurately and relaying them to the kitchen or bar staff.
- Serving meals and beverages promptly while ensuring presentation meets the company’s standards.
- Monitoring guest satisfaction throughout the dining process and addressing any issues quickly.
- Processing bills, handling payments, and providing receipts.
- Preparing tables before service and ensuring they are reset for subsequent guests.
- Coordinating with colleagues to ensure seamless service during busy hours.
- Maintaining the cleanliness and organization of the dining area.
- Following service procedures to create a consistent and enjoyable customer experience.
Waiters must have excellent communication skills, strong attention to detail, and the ability to work effectively under pressure.
3. Waitresses
While similar to the waiter role, the position of waitress requires attentiveness and the ability to personalize the dining experience for every guest. Waitresses at Hash Grill & Catering’s Pangani branch will be expected to embody the company’s culture of hospitality.
Responsibilities include:
- Welcoming and attending to guests with friendliness and professionalism.
- Explaining menu options and making recommendations based on customer preferences.
- Recording orders accurately and ensuring any special dietary needs are communicated to the kitchen.
- Serving meals and beverages efficiently and with attention to presentation.
- Checking in with customers regularly to ensure satisfaction with their dining experience.
- Clearing tables promptly and ensuring they are clean and ready for new guests.
- Handling customer requests and concerns with patience and professionalism.
- Supporting colleagues during peak service hours to maintain smooth operations.
- Staying updated on menu changes and promotions through regular team briefings.
- Maintaining service standards to reflect the brand’s reputation for quality.
Waitresses are expected to be attentive, customer-focused, and capable of multitasking effectively in a busy environment.
4. Baristas
Baristas contribute to the customer experience by delivering expertly crafted beverages. This role requires technical skill, creativity, and a strong focus on customer interaction.
Responsibilities include:
- Preparing a wide variety of coffee and specialty drinks according to company standards.
- Operating coffee machines and related equipment with precision.
- Ensuring consistent quality and presentation of all beverages.
- Engaging customers in a friendly and professional manner while taking orders.
- Processing payments efficiently and accurately.
- Recommending drink options to customers and promoting seasonal specials.
- Monitoring stock levels for coffee beans, milk, syrups, and other supplies.
- Keeping the workstation clean, organized, and compliant with hygiene standards.
- Supporting other staff during busy shifts by assisting with light food service when required.
- Maintaining knowledge of brewing techniques and new beverage trends.
Baristas should be detail-oriented, adaptable, and committed to delivering an enjoyable experience to every customer.
