The BBC is inviting applications for the position of Team Assistant to be based in Nairobi, Kenya. This opportunity offers an individual the chance to join one of the world’s most respected news organizations, playing a critical role in supporting the BBC News team.
The role of a Team Assistant is central in ensuring that managers and team members receive reliable and consistent administrative support, allowing the broader department to operate smoothly and efficiently. As the BBC continues to deliver high-quality journalism across the globe, administrative staff provide essential backing that strengthens the organisation’s ability to deliver on its mission of informing, educating, and entertaining audiences.
The position is full-time, permanent, and will operate under a hybrid working arrangement. Interested applicants should note that any employment offer is conditional upon the successful candidate having the legal right to work in Kenya. The closing date for this role is 18 September 2025.
Purpose of the Role
The Team Assistant will be responsible for providing comprehensive administrative assistance to managers and team members. This includes handling and directing queries, maintaining accurate records, coordinating projects and activities, and acting as the first point of contact for the team. The role requires efficiency, organisation, and professionalism to ensure the department runs seamlessly.
The individual will be expected to manage a broad range of administrative tasks and demonstrate strong problem-solving skills, exercising discretion in resolving issues. As an important point of contact, the Team Assistant will represent the team professionally when engaging with internal and external stakeholders.
Key Responsibilities and Impact
The Team Assistant role encompasses a wide range of duties aimed at ensuring the efficient operation of the team and supporting the overall objectives of BBC News. The responsibilities include:
- Administrative and Operational Support
- Provide comprehensive administrative and operational assistance to the team, taking initiative to identify and resolve first-line issues independently, while escalating more complex matters to supervisors or managers when necessary.
- Support the team in managing day-to-day operational tasks, ensuring a smooth workflow across multiple activities and projects.
- Meeting Coordination and Documentation
- Organise key team meetings, including the coordination and distribution of agendas and supporting documents.
- Take accurate and comprehensive minutes during meetings, ensuring they are distributed promptly to relevant stakeholders.
- Monitor and follow up on outstanding action items to ensure accountability and timely completion.
- Diary and Travel Management
- Assist with diary management by scheduling meetings and engagements to optimise the team’s time.
- Make routine arrangements and bookings such as travel logistics, accommodation, and venues in line with established protocols and instructions.
- Office Systems and Records Management
- Maintain and improve office processes and administrative systems, including filing, to ensure efficient operations.
- Ensure that accurate and up-to-date records are available, contributing to transparent reporting and accountability.
- Document Preparation and Presentation
- Prepare documents, reports, presentations, and other materials in line with established formats, using standard software.
- Ensure that all materials meet professional standards and are delivered within required timelines.
- Procurement and Resource Management
- Follow established ordering procedures to ensure that office supplies and resources are adequately stocked.
- Monitor usage to prevent shortages and contribute to cost-effective resource management.
- IT Coordination and Asset Management
- Serve as the first point of contact for coordinating team IT requests, systems access, and user administration.
- Maintain accurate records of IT equipment allocation and assist in ensuring that staff joining, moving, or leaving the department are equipped appropriately.
- Work closely with the lead asset manager to ensure compliance with internal IT policies and standards.
Skills and Experience
The Team Assistant role requires a diverse skill set that combines administrative proficiency, communication ability, and strong organisational capacity. Candidates should demonstrate experience and capabilities in the following areas:
- Experience in providing administrative support within an international organisation.
- Effective communication skills, with the ability to interact professionally and constructively with stakeholders at all levels.
- Competence in handling confidential data and knowledge of relevant data protection principles, ensuring sensitive information is treated with discretion.
- Strong attention to detail, particularly when working with staff-sensitive information and confidential documents.
- Excellent organisational skills, with the ability to manage workloads independently, prioritise competing demands, and deliver within tight deadlines.
- Proficiency in using office software packages, including Microsoft Word, Excel, and PowerPoint.
- Initiative and self-motivation, with the ability to address routine issues independently while escalating complex matters appropriately.
In addition to the essential criteria, the following are desirable but not mandatory:
- Previous experience within the media sector.
- A relevant business administration qualification.
Important Information
The job description provided serves as a summary of the essential characteristics of the Team Assistant role, outlining key accountabilities and the skills and experience required. It is not intended to cover every aspect of the position but instead gives an overview of what successful performance would entail.
The BBC will conduct employment screening checks as part of the recruitment process. These include reference checks, eligibility-to-work checks, and, where applicable, safeguarding and adverse media or social media checks. Any employment offer is conditional upon these checks being completed satisfactorily.
Application Information
Interested candidates are encouraged to apply by sending their applications and any queries regarding the role to:
Email: [email protected]
The closing date for applications is 18 September 2025.
