8 Vacancies Open At NCBA

by Recal

Are you ready to take the next step in your career and join a team that values innovation, integrity, and excellence? We are currently recruiting for several exciting positions across diverse business areas. Whether you are looking to strengthen your career in claims management, cybersecurity, global markets, or IT platform support, this is your chance to be part of a team that is shaping the future.

We are committed to building a dynamic workforce that drives performance and delivers results. The available opportunities span critical areas such as insurance claims, technology security, global markets, and digital business operations. Each role offers the opportunity to contribute meaningfully, develop professionally, and be part of a collaborative environment.

Below are the detailed job descriptions for each open position. Please review carefully and apply for the role that best aligns with your skills and career goals. For further information on these positions, kindly refer to the attached PDF.


1. Claims Analyst

Department: Claims – Personal Lines

As a Claims Analyst, you will play a pivotal role in evaluating, analyzing, and processing claims efficiently. Your contribution ensures that customers receive timely and accurate claim resolutions.

Key Responsibilities:

  • Assess and review claims within established policies and procedures.
  • Analyze claims data to identify trends and recommend process improvements.
  • Liaise with internal teams and external stakeholders to ensure claims are processed effectively.
  • Maintain accurate and up-to-date records of claims.
  • Support the team in handling complex claims issues where necessary.

This role requires strong analytical skills, attention to detail, and the ability to manage multiple claims simultaneously while maintaining service excellence.


2. Claims Manager – Personal Lines

Department: Claims – Personal Lines

As a Claims Manager, you will oversee the claims process within the Personal Lines division, ensuring efficiency, compliance, and customer satisfaction. You will lead a team and provide strategic direction in claims handling.

Key Responsibilities:

  • Manage the end-to-end claims process for personal lines.
  • Provide leadership and guidance to the claims team.
  • Ensure claims are handled in compliance with regulatory requirements and company standards.
  • Develop and implement policies to streamline claims operations.
  • Monitor performance metrics and drive continuous improvement.
  • Collaborate with senior management to shape strategy and service delivery.

This is a leadership role suited for someone who can balance operational excellence with strategic planning.


3. Engineer – Cyber Security Operations

Department: Technology Security

Cybersecurity is at the core of protecting our business and customers. As a Cyber Security Operations Engineer, you will monitor, detect, and respond to security threats to safeguard information assets.

Key Responsibilities:

  • Implement and manage security monitoring tools and systems.
  • Detect, investigate, and respond to security incidents.
  • Collaborate with IT teams to strengthen security protocols.
  • Maintain security documentation and operational procedures.
  • Support ongoing security audits and compliance checks.
  • Contribute to the continuous improvement of cybersecurity operations.

This role is ideal for individuals passionate about technology and security who thrive in fast-paced environments.


4. Principal Engineer – Cyber Security Operations

Department: Technology Security

As a Principal Engineer, you will take on a leadership role within Cyber Security Operations, driving innovation and strategy while ensuring operational excellence.

Key Responsibilities:

  • Lead the design and implementation of advanced cybersecurity solutions.
  • Oversee the monitoring and response to critical security incidents.
  • Mentor and guide junior engineers to build a strong security operations team.
  • Partner with senior management to define security roadmaps.
  • Provide expert advice on emerging security technologies and threats.
  • Ensure compliance with industry standards and regulatory requirements.

This position requires deep technical expertise, leadership skills, and the ability to anticipate and mitigate risks in a constantly evolving security landscape.


5. Structured Products Lead

Department: Global Markets

The Structured Products Lead will be responsible for managing, developing, and delivering structured financial products to clients within the global markets portfolio.

Key Responsibilities:

  • Develop and structure innovative financial products that meet client needs.
  • Collaborate with traders, sales teams, and risk managers to ensure successful product delivery.
  • Monitor product performance and adjust strategies accordingly.
  • Maintain compliance with regulatory requirements and company policies.
  • Provide training and support to internal teams on structured products.
  • Build strong relationships with clients to foster trust and long-term partnerships.

This role demands a strong understanding of financial markets, creativity in product development, and the ability to manage risk effectively.


6. Global Markets Group Director

Department: Global Markets

As a Group Director, you will provide strategic oversight and leadership for the Global Markets division. This role combines high-level management with deep market expertise to drive growth and performance.

Key Responsibilities:

  • Set the strategic direction for the Global Markets group.
  • Oversee product development, risk management, and market expansion initiatives.
  • Lead and mentor teams across trading, sales, and product development functions.
  • Ensure compliance with all market regulations and company standards.
  • Build and maintain strong relationships with key stakeholders, including clients and regulators.
  • Monitor market trends and adjust strategies to maximize growth.

This is a senior leadership role requiring vision, market knowledge, and the ability to lead high-performing teams in a competitive environment.


7. Specialist, IT Platform Support Operations

Department: Digital Business – IT Platform Support Operations

The Specialist, IT Platform Support Operations, will ensure smooth operation of critical IT platforms and provide technical support across digital business systems.

Key Responsibilities:

  • Monitor and maintain IT platforms to ensure high availability and performance.
  • Troubleshoot and resolve system issues in a timely manner.
  • Work closely with IT teams to implement upgrades and enhancements.
  • Document operational processes and provide training to users where necessary.
  • Support compliance and audit requirements related to IT platforms.
  • Contribute to continuous improvements in IT support operations.

This role suits a proactive problem-solver with strong technical skills and a passion for supporting digital transformation.


8. IT Platform Support Operations Senior Manager

Department: Digital Business – IT Platform Support Operations

As the Senior Manager, you will lead the IT Platform Support Operations team, ensuring operational excellence and effective service delivery.

Key Responsibilities:

  • Provide strategic leadership and oversight for IT platform support operations.
  • Manage a team of specialists, ensuring productivity and high-quality service delivery.
  • Oversee system performance monitoring, incident management, and issue resolution.
  • Collaborate with stakeholders to align IT operations with business objectives.
  • Ensure compliance with company policies, security standards, and regulatory requirements.
  • Drive continuous improvements in processes and service levels.

This senior role is ideal for individuals with leadership experience in IT operations who can combine technical expertise with strategic management.


How to Apply

If you are interested in any of the above positions, please refer to the attached PDF for more details and the complete job requirements. Applications are currently open for all positions listed.

Apply Now

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