HFC Limited, the banking and property finance subsidiary of HF Group, is a well-established institution that has consistently delivered excellence in banking and property financing services. As part of our continued growth and commitment to strengthening our operational resilience, we are seeking to recruit a highly talented, dynamic, and self-driven professional to join our Risk and Compliance Department.
This is an exciting opportunity for a results-oriented individual who thrives in a fast-paced environment and is eager to contribute to the implementation of sound operational risk practices. The successful candidate will play a pivotal role in ensuring that the bank continues to operate within a strong risk management culture while enhancing frameworks and practices that safeguard the institution’s long-term growth and stability.
The position of Manager – Operational Risk is central to HFC’s strategic goal of embedding operational risk awareness across the business, ensuring compliance with regulations, and driving a culture of accountability and excellence. If you are looking for a role that combines leadership, technical expertise, and innovation in risk management, then this opportunity could be your next career step.
This article outlines the responsibilities, skills, and expectations of the role, giving potential candidates a comprehensive understanding of what it entails.
Position: Manager – Operational Risk
Subsidiary: HFC Limited
Department: Risk and Compliance
Category: Risk and Compliance
Deadline: 18th September 2025
Job Purpose
The Manager – Operational Risk will actively contribute to the development, enhancement, and implementation of the Bank’s Operational Risk Framework. The role will focus on operational risk identification, measurement, monitoring, and reporting while ensuring effective control environments. The position will also play an important role in building organizational awareness, supporting business units in risk-related issues, and ensuring continuous improvements in the risk and compliance functions.
Principal Accountabilities
As Manager – Operational Risk, the successful candidate will be responsible for the following key deliverables:
- Framework Development and Implementation
- Provide leadership in planning, developing, and implementing operational risk frameworks, including policies, standards, measurement methodologies, and procedures.
- Drive the embedding of the operational risk framework across all business units, ensuring alignment with the bank’s risk appetite and regulatory guidelines.
- Operational Risk Data and Monitoring
- Maintain a comprehensive operational loss database to track and monitor risk events.
- Map internal loss data reported by business units into relevant business line and loss event categories as per the Operational Risk Management policy.
- Prepare regular management reports, metrics, and dashboards highlighting risk issues, trends, potential impacts, and recommendations for mitigation.
- Risk Assessment and Reviews
- Coordinate the implementation of the Risk & Control Self-Assessment (RCSA) framework and Key Risk Indicators (KRIs) across various business and support units.
- Perform independent reviews to assess compliance with policies, procedures, and regulatory requirements, identifying exceptions or violations.
- Monitor and influence progress of action plans to strengthen controls arising from risk assessments, audits, and regulatory inspections.
- Incident Investigation and Root Cause Analysis
- Investigate root causes of operational risk incidents and provide solutions to mitigate identified risks.
- Engage Risk Champions on emerging risks, long-standing issues, and RCSA reviews to ensure timely resolution.
- Policy and Procedure Custodianship
- Act as custodian of all bank policies and operational procedures.
- Maintain a review schedule to ensure policies remain relevant, adequate, and compliant.
- New Products, Processes, and Projects
- Review all new products, processes, and business initiatives to identify and mitigate potential operational risk exposures.
- Play an active guidance role in projects, ensuring risk considerations are addressed from inception to rollout.
- Business Continuity and SLA Adherence
- Support Business Continuity Plan (BCP) testing to ensure readiness for potential disruptions.
- Ensure timely and efficient feedback to stakeholders in line with set service-level agreements (SLAs).
Key Competencies and Skills
To succeed in this role, the ideal candidate should demonstrate the following:
Technical Competencies
- Strong leadership and management skills with the ability to guide cross-functional teams.
- In-depth knowledge of BASEL compliance frameworks and operational risk best practices.
- Clear understanding of banking operations, processes, policies, and procedures.
- Familiarity with the regulatory environment, including CBK Prudential and Risk Management Guidelines.
- Ability to document workflows, assess processes, and recommend effective controls.
- Strong analytical and monitoring skills, coupled with effective problem-solving capabilities.
- Proficiency in preparing clear, accurate, and impactful reports and presentations.
General Competencies
- Excellent communication skills, both written and verbal.
- Strong IT proficiency, particularly in Microsoft Office applications.
- Creativity and innovation in addressing risk challenges.
- Collaborative team player with the ability to work across functions.
- High level of professionalism, honesty, and integrity, with an unwavering commitment to ethical standards.
- Continuous pursuit of personal and professional development.
Minimum Qualifications, Knowledge, and Experience
- Academic Qualification
- A degree in Commerce, ICT, Finance, Banking, or a related field.
- Professional Qualification
- Professional certification in Risk Management, Compliance, or related areas will be an added advantage.
- Experience
- At least 8 years of relevant experience, with a minimum of 5 years in enterprise risk management and operational risk execution.
Why Join HFC Limited?
HFC Limited is more than just a banking and property finance institution—it is a hub of innovation, growth, and excellence. By joining our team, you will be:
- Working in a dynamic and collaborative environment that values expertise, integrity, and innovation.
- Playing a key role in safeguarding the bank’s future, ensuring compliance with international standards, and mitigating risks in a fast-changing financial landscape.
- Part of an organization committed to staff development, continuous improvement, and building a resilient institution.
- Given the opportunity to contribute meaningfully to strategy execution, supporting both short-term growth and long-term sustainability.
This role is designed for a professional who is not only skilled in risk management but also motivated by impact, innovation, and leadership.
How to Apply
If you are a motivated professional with the skills and experience outlined above, and you are ready to take on a critical role in strengthening HFC’s operational risk environment, we invite you to apply for this exciting opportunity.
Application Deadline: 18th September 2025
