Finding the right career opportunity means more than just a job—it’s about joining a workplace where your skills are valued, your contributions make a difference, and your growth is encouraged. If you are a motivated, organized, and customer-focused professional looking for your next role, this opportunity could be for you.
We are currently inviting applications for the position of Receptionist – Kisumu. This role is based in Kisumu and offered on a contract basis under KMR 07 grading. It is an excellent opportunity for candidates who enjoy working in dynamic environments and want to make a meaningful contribution to office operations and client engagement.
This position plays a critical role as the first point of contact for visitors, staff, and stakeholders. As the Receptionist, you will be expected to provide professional front-office services, manage communication flows, and ensure that administrative tasks are handled efficiently.
This article outlines the responsibilities of the role, the work environment, and how you can apply to join the team. Please refer to the attached PDF for further details if available.
Job Title: Receptionist – Kisumu
- Location: Kisumu
- Contract Type: Contract
- Grade: KMR 07
- Positions Available: 1
- Application Closing Date: 10 January 2025, 5:00 PM
Job Description – Receptionist
The Receptionist will serve as the first point of contact for visitors, partners, and staff members, ensuring a professional and welcoming environment at the office. This position requires a proactive individual with strong organizational and interpersonal skills who can balance front desk duties with administrative responsibilities.
Key Responsibilities
- Front Office Management
- Greet and welcome all visitors in a professional and friendly manner.
- Manage the reception area to ensure it is always clean, organized, and welcoming.
- Direct visitors to the appropriate departments or staff members.
- Communication Handling
- Answer, screen, and forward incoming calls in a courteous and efficient manner.
- Manage correspondence, including emails, letters, and packages, ensuring timely delivery to intended recipients.
- Maintain a record of all incoming and outgoing communication.
- Administrative Support
- Assist in scheduling appointments, meetings, and conference room bookings.
- Maintain and update visitor logs and related records.
- Provide general clerical support including filing, photocopying, and document preparation.
- Support office staff with administrative tasks when required.
- Customer Service
- Act as a liaison between the organization and external stakeholders by providing accurate information.
- Address inquiries promptly or redirect them to the appropriate team.
- Handle complaints or concerns with professionalism, escalating where necessary.
- Operational Efficiency
- Monitor office supplies for the front desk area and initiate requisitions when necessary.
- Ensure security protocols are observed for all visitors entering the premises.
- Support compliance with organizational policies and procedures in day-to-day tasks.
Why Join This Role?
This position offers more than just front-desk responsibilities. As a Receptionist in Kisumu, you will be at the heart of office operations, helping to create an efficient and professional workplace environment. You will gain valuable experience in administration, communication management, and customer service.
The role is particularly suitable for individuals who:
- Enjoy engaging with diverse groups of people.
- Thrive in structured, process-driven environments.
- Are detail-oriented and capable of multitasking.
- Want to contribute to smooth office operations.
What We Are Looking For
While specific qualifications are not listed in this advert, success in this role will rely on personal attributes and professional skills such as:
- Excellent verbal and written communication skills.
- Strong organizational skills and ability to manage multiple tasks.
- Professional demeanor and a customer-focused attitude.
- Ability to maintain confidentiality and handle sensitive information.
- A proactive approach to problem-solving and teamwork.
Work Environment
The role will be based at the Kisumu office. You will be working closely with both internal staff and external visitors, creating opportunities for collaboration and professional growth. Being part of this team means joining a work culture that values respect, integrity, and accountability.
Important Dates
- Position Reference: VN00876
- Closing Date for Applications: 10 January 2025, 5:00 PM
We encourage applicants to submit their applications early to avoid last-minute delays.
How to Apply
Interested candidates who meet the requirements for this position are invited to submit their applications before the closing date.
