At Tetra Pak, we are driven by a bold vision: to make food safe and available everywhere while protecting what’s good – food, people, and the planet. Every day, our solutions touch millions of lives across the globe, ensuring that communities have access to safe, sustainable, and innovative packaging. This commitment is not only about our products, but also about the dedicated people who bring our mission to life.
As part of our continued growth, we are excited to announce an opportunity for a Sales Manager to join our Market Operations Team in Nairobi, Kenya. This role is central to expanding our customer reach, strengthening relationships, and driving long-term business value.
If you are a results-oriented professional with a proven track record in B2B sales, relationship management, and solution-driven engagement, this is your chance to join a company where you can make a real difference.
About the Role
The Sales Manager is at the core of Tetra Pak’s engagement with customers in the region. This role will focus on delivering financial targets, managing customer accounts, driving sales growth, and ensuring compliance with commercial practices. It requires not only a strong sales background but also the ability to build lasting partnerships, understand complex customer environments, and create tailored solutions that bring value to both the customer and Tetra Pak.
The role is based in Nairobi, Kenya, with responsibility for working closely with regional customers across multiple business areas.
Key Responsibilities
The Sales Manager will take ownership of customer engagement, revenue growth, and business sustainability. Below is a detailed breakdown of the job responsibilities:
1. Financial Target Delivery
- Deliver financial targets across three businesses for the allocated customers and team.
- Drive profitability by analyzing accounts, improving portfolio performance, and implementing competitive commercial actions.
- Ensure efficiency in project and account management costs while maintaining long-term business viability.
2. Customer Relationships
- Build a strong understanding of customers’ business environment, strategies, operations, and ambitions.
- Cultivate trust-based relationships with decision-makers and stakeholders across all levels of customer organizations.
- Develop and execute comprehensive account plans with measurable actions and timeframes.
- Act as the voice of the customer, identifying gaps in service delivery and driving improvement actions.
3. Accelerating the Sales Funnel
- Nurture opportunities and mobilize resources in alignment with customer needs and maturity of opportunities.
- Generate leads through multiple channels, including customer interactions, marketing campaigns, tenders, and market growth initiatives.
- Qualify and nurture opportunities to shorten the sales cycle and increase conversion rates.
- Capture customer requirements using effective questioning techniques to deliver solutions that maximize mutual value.
4. Planning & Forecasting
- Provide accurate monthly forecasts across three businesses to support material supply, production, and financial planning.
- Align sales forecasts with broader company objectives to ensure timely and efficient operations.
5. Commercial Compliance
- Ensure compliance with Tetra Pak’s commercial practices framework and regulatory requirements.
- Adhere to the company’s general code of conduct, operating with integrity, fairness, and accountability.
What Tetra Pak is Looking For
The ideal candidate will bring a combination of sales expertise, industry knowledge, and customer-centric thinking. While qualifications are not specified, the following attributes are essential for success:
- Customer-Centric Mindset: Ability to prioritize customer needs and foster long-term partnerships.
- Integrity & Transparency: A commitment to ethical business practices that builds trust and credibility.
- Resilience & Persistence: Ability to navigate long sales cycles, complex negotiations, and urgent challenges.
- Continuous Improvement: Growth-oriented mindset with a willingness to learn, adapt, and improve.
- Industry Knowledge: Familiarity with the packaging sector, including materials, technologies, and market trends.
- Sales Expertise: Proven track record in B2B sales, consultative selling, and closing deals.
- Negotiation Skills: Strong ability to manage contracts, pricing structures, and win-win outcomes.
- Communication Skills: Clear and persuasive communication tailored to different audiences.
- Account Management: Capability to manage and expand existing accounts while fostering loyalty.
- Problem-Solving Skills: Ability to provide customized packaging solutions that address client pain points.
The role is best suited for candidates with 3–4 years of relevant customer management experience, though Tetra Pak values mindset and capability as much as technical background.
Why Join Tetra Pak?
Tetra Pak offers more than just a job; it provides an environment where you can grow, innovate, and make a global impact. As a Sales Manager, you will have the opportunity to work on meaningful projects while contributing to a mission that goes beyond business.
What We Offer:
- Challenging Opportunities: Exposure to a wide range of projects across a global landscape.
- Learning & Development: Access to training and professional development to advance your career.
- Innovative Culture: Work in an environment where creativity and innovation are encouraged.
- Diversity & Inclusion: Equal opportunities for growth, where everyone’s unique perspectives are valued.
- Competitive Rewards: Market-competitive compensation, benefits, and flexible working arrangements.
- Sustainability Commitment: Be part of a company dedicated to protecting food, people, and the planet.
Tetra Pak’s Commitment to Diversity, Equity & Inclusion
Diversity, equity, and inclusion are not just corporate statements at Tetra Pak; they are part of the way we work every day. We believe in giving everyone a place to belong, thrive, and contribute their best. Our workplace is one where people can be authentic, valued for their individuality, and supported in their professional journey.
By embracing differences and celebrating diversity, we are better equipped to serve customers, connect with communities, and innovate for the future.
About Tetra Pak
Tetra Pak is the world’s leading food processing and packaging solutions company. Guided by our brand promise “Protects What’s Good”, we partner with customers in more than 160 countries, providing safe, innovative, and environmentally sound products.
Our commitment extends beyond packaging; we are at the forefront of sustainability, pioneering circular economy practices, reducing carbon emissions, and protecting natural resources. Working at Tetra Pak means joining a company with a strong legacy, bold vision, and a clear focus on shaping a sustainable future.
How to Apply
If you are inspired by our mission and want to be part of a global team that protects what’s good, we invite you to apply for the Sales Manager position.
Apply Now through our official careers page: Tetra Pak Careers – Sales Manager Role
Application Deadline: 25 September 2025
For inquiries regarding your application, you may contact Ayesha Iftikhar.
Final Note
Joining Tetra Pak is more than just a career move – it’s a chance to be part of something larger. It’s about contributing to food safety, sustainability, and innovation on a global scale. If you are ready to make an impact and grow with a world leader in packaging solutions, don’t miss this opportunity.
Be part of the journey. Protect what’s good. Apply today.
