HF Group Need Manager – Operational Risk

Manager – Operational Risk

HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Risk and Compliance Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.

This position actively contributes to the enhancement and implementation of the Bank’s Operational Risk Framework. It will also assist in collation of operational risk information and trend analysis as well as the development of operational risk training. 

Deadline: 2025-09-18

Category: Risk and Compliance

Subsidiary: HFC

Principle Accountabilities

• To provide leadership in the planning, development and implementation of operational risk frameworks including measurement methodologies, policies, standards and procedures.
• Maintain an operational loss database to monitor operational risk events.
• Investigate root causes of operational risk incidents and provide support to mitigate the identified risks.
• Mapping of any internal loss data as reported by business units, into relevant business line and loss event categories as per the Operational Risk Management policy.
• Coordinating the implementation of Risk & Control Self-Assessment (RCSA) framework and Key Risk Indicators (KRIs) across the various Business and Support units.
• Performing independent reviews on compliance with the bank’s laid policies and procedures to assess adequacy of risk management controls, observance of regulatory requirements and highlight exceptions or violations.
• Participate and contribute to success of new products, projects or developments through active guidance role on operational risk matters.
• Drive the process of embedding the operational risk framework throughout the business areas and contribute to the risk and control culture through knowledge sharing and awareness.
• Prepare various senior management reports and summaries presenting metrics and dashboards to highlight key operational risk issues, trends, potential impacts and recommendations to mitigate risk/loss events. 
• In collaboration with the first line of defence (business areas), define key risk metrics for operational risk within the Business and Support functions.
• Monitor and influence progress of action plans to improve the risk and control environment arising from risk assessments, risk monitoring, internal and external audits and regulatory inspections.
• Custodian of all Bank policies and operational procedures. Maintain a schedule of policy and operational procedure reviews to ensure adequacy.
• Participate in various business projects and play an active guidance role on operational risk matters in products, projects or developments.
• Review all new products and processes with a view to ascertain that operational risk issues are identified adequately and mitigated / controlled.
• Engage Risk Champions on emerging risks, long outstanding risk issues, and RCSA review needs.
• Support Business Continuity Plan (BCP) testing.
• Drive adherence of set SLAs in issuing feedback to stakeholders.

Key Competencies and Skills

Technical Competencies

• Strong leadership and management skills.
• Knowledge of BASEL compliance frameworks.
• Knowledge of Bank’s operations, processes, policies standards and procedures.
• Knowledge of the regulatory environment and the Governing Acts, CBK Prudential and Risk Management Guidelines.
• Ability to understand and document workflows and business processes.
• Strong analytical and monitoring skills.
• Good report writing and presentation skills.

General Competencies

• Communication skills.
• I.T. Skills (MS office).
• Creativity.
• Team player.
• High levels of professionalism and professional development.
• Honest with impeccable integrity (high ethical standards).

Minimum Qualifications, Knowledge and Experience

Academic Qualification

• Degree in Commerce, ICT, Finance, Banking or a related field.
• Professional qualifications in the fields of Risk Management, and Compliance. 

Experience

• Minimum 8 years related working experience with at least 5 in enterprise risk environment and in operational risk execution.

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