Finding the right workplace is about more than just a title; it is about joining a team where your skills and ambitions contribute directly to success. We are currently offering exciting openings for professionals who are ready to make a lasting impact in their respective fields. These positions are designed for individuals who are driven, solution-oriented, and prepared to take on challenges with confidence.
Our organization thrives on innovation, collaboration, and continuous growth. Whether you’re looking to lead strategic brand initiatives or ensure seamless network operations, these roles present a unique opportunity to build your career in a dynamic and forward-looking environment.
Below, you will find details of two current openings: Head of Public Relations & Marketing and Enterprise NOC Support Engineer. Each role is critical to our mission and offers a platform for you to demonstrate your expertise.
Enterprise NOC Support Engineer
Job Reference: JTL-NCS-ENSE-09-25
Department: Engineering
Type: Contract
Posted On: September 11th, 2025
Application Deadline: September 19th, 2025
Role Overview
We are looking for an Enterprise NOC Support Engineer who will play a critical role in maintaining and optimizing the performance of our network infrastructure. This role requires a hands-on professional capable of diagnosing and resolving technical incidents efficiently to minimize service disruptions.
As the backbone of the company’s service delivery, the Enterprise NOC Support Engineer ensures that customers experience uninterrupted and high-quality service. This position demands vigilance, precision, and technical expertise to maintain service reliability and meet contractual service level agreements (SLAs).
Key Responsibilities
- Incident Management: Identify, diagnose, and resolve network-related issues quickly to minimize downtime.
- Monitoring & Support: Proactively monitor systems and networks to detect potential issues before they escalate.
- SLA Compliance: Ensure that customer service levels are consistently met or exceeded.
- Root Cause Analysis: Investigate recurring incidents, analyze trends, and provide long-term solutions.
- Collaboration: Work closely with cross-functional teams to escalate and resolve complex technical challenges.
- Documentation: Maintain accurate and up-to-date records of incidents, resolutions, and processes for transparency and knowledge sharing.
- Customer Impact Minimization: Take proactive measures to prevent disruptions and ensure reliable service delivery.
- Continuous Improvement: Recommend and implement process improvements to strengthen system resilience and efficiency.
Why This Role Matters
This role ensures that the company delivers uninterrupted service to customers, which is essential for maintaining trust and business continuity. By swiftly addressing technical challenges and preventing outages, the Enterprise NOC Support Engineer supports operational excellence and customer satisfaction.
Why Join Us?
Choosing to apply for these roles means choosing growth, innovation, and impact. Our company provides an environment where professionals can thrive while working on projects that shape the future. We encourage collaboration, support creativity, and ensure that every employee has a voice in achieving success.
- Impact: Your work directly influences the company’s success and customer satisfaction.
- Growth: Opportunities to expand your skills through hands-on experience and collaboration.
- Innovation: A dynamic culture that values forward-thinking ideas and solutions.
- Collaboration: Work with talented professionals across diverse functions.
How to Apply
If you are ready to take on these opportunities, we encourage you to apply today.
- For the Head of Public Relations & Marketing role (JTL-Marketing-HoPR&M-09-25) – Apply Now
- For the Enterprise NOC Support Engineer role (JTL-NCS-ENSE-09-25) – Apply Now
Applications must be submitted before the stated deadlines. Refer to the attached PDF for more details.
