SHA is expanding its capacity and strengthening its team to deliver on its mandate of ensuring accessible, quality, and affordable healthcare for all. In line with this commitment, the Authority is seeking to recruit highly skilled and motivated professionals to serve as Senior Registration and Compliance Officers.
This is a major recruitment exercise with 99 permanent and pensionable positions available across the country. It represents one of the largest opportunities for professionals in compliance, registration, and health service regulation to make a lasting impact on healthcare delivery in Kenya.
If you are passionate about governance, accountability, compliance, and health systems strengthening, this is your chance to play a crucial role in the transformation of the healthcare sector.
Position Overview
- Job Title: Senior Registration and Compliance Officer
- Job Reference: SHA/182/2025
- Job Term: Permanent and Pensionable
- Position Level: SHA 6
- Number of Positions: 99
- Deadline for Applications: October 3, 2025, at 5:00 p.m.
This position is open to all qualified candidates who meet the set requirements and are committed to supporting SHA in fulfilling its mission.
Person Specifications
To be considered for appointment to this grade, applicants must demonstrate the following qualifications, skills, and experience:
- A cumulative service period of six (6) years’ relevant work experience, three (3) of which must have been at the grade of Registration and Compliance Officer I or in a comparable role.
- A Bachelor’s Degree in Commerce, Accounting, Business Administration, Finance, Economics, Business, Medicine, Social Science, Pharmacy, or an equivalent qualification from a recognized institution.
- Membership in a relevant professional body, where applicable, with good standing status.
- Proficiency in computer applications to support effective work execution.
- Proven merit and ability, reflected in work performance and results over time.
Key Responsibilities
As a Senior Registration and Compliance Officer, the appointed officers will be entrusted with crucial responsibilities to ensure smooth operations, compliance with statutory obligations, and effective service delivery. Duties will include but are not limited to:
1. Provider and Facility Empanelment
- Leading the empanelment process for licensed health providers and facilities.
- Ensuring that facilities and providers fully comply with the SHA Act and related regulatory requirements.
2. Beneficiary Registration and Service Delivery Support
- Carrying out beneficiary registration processes in line with SHA guidelines.
- Addressing issues that arise during registration to guarantee smooth inclusion into the scheme.
- Monitoring operational activities to ensure compliance with the SHA Act.
3. Compliance Monitoring and Audits
- Conducting compliance audits on health service providers and registered beneficiaries.
- Monitoring performance and ensuring corrective action is taken when irregularities are detected.
- Supporting the implementation of operational strategies to achieve high compliance standards.
4. Stakeholder Engagement and Public Education
- Collaborating with County Governments, development partners, and stakeholders to promote SHA membership.
- Participating in stakeholder engagement initiatives to drive membership registration and revenue collection targets.
- Supporting public education campaigns to raise awareness about SHA services, membership, and compliance obligations.
5. Contracting and Performance Monitoring
- Implementing performance-based contracting methodologies with providers.
- Monitoring contract performance and ensuring that contractual obligations are fulfilled by providers.
- Preparing monitoring and evaluation reports for senior management review.
6. Clinical and Health Needs Assessments
- Supporting the implementation of clinical audit policies and strategies.
- Conducting health needs assessments and risk assessments to identify gaps in service delivery.
- Participating in assessments for clinical interventions and new health technologies.
- Assisting in the inclusion of drugs and consumables in the SHA positive list, ensuring members benefit from the latest approved medical products.
Why Join SHA?
Joining SHA as a Senior Registration and Compliance Officer offers you a platform to:
- Be part of a national initiative transforming healthcare access in Kenya.
- Work with a diverse team of professionals passionate about governance and healthcare.
- Gain exposure to both regulatory and operational aspects of healthcare compliance.
- Contribute to the improvement of health service delivery, efficiency, and accountability.
- Build a long-term career in a permanent and pensionable position that offers stability and growth.
Impact of the Role
The Senior Registration and Compliance Officers will be instrumental in ensuring that:
- Health facilities and providers meet the required standards to serve beneficiaries.
- Members are properly registered and able to access healthcare services seamlessly.
- Compliance is enforced across the system, protecting the integrity of SHA operations.
- Partnerships with counties and other stakeholders yield tangible results in membership growth and revenue targets.
- Monitoring and audits improve efficiency, reduce risks, and maintain the highest service delivery standards.
Ultimately, these officers will play a key role in ensuring that Kenyans can access equitable healthcare in line with the principles of the SHA Act.
Terms of Service
- Job Term: Permanent and Pensionable
- Grade/Level: SHA 6
- Number of Positions: 99
This is a stable and rewarding career opportunity with a direct link to public service transformation.
Application Deadline
All applications must be submitted by October 3, 2025, at 5:00 p.m.
How to Apply
If you are interested in this position and meet the requirements, we encourage you to submit your application before the stated deadline.
