Kenya Maritime Authority (KMA) is a State Corporation mandated to regulate, coordinate, and oversee maritime affairs in Kenya. The Authority plays a critical role in ensuring safe, secure, and efficient maritime operations while also supporting the growth and modernization of Kenya’s maritime industry.
In line with its mandate and commitment to strengthening service delivery, KMA is inviting applications from qualified, motivated, and experienced individuals to join its workforce. The Authority is currently seeking to fill the following position:
ICT Assistant – 1 Post
Directorate: Finance and ICT
Grade: KMAG 8
Terms of Service: Pensionable, with medical cover
Remuneration (Kshs.):
- Basic Salary: 42,500.00 to 80,000.00
- House Allowance: 10,000.00
- Commuter Allowance: 12,000.00
Job Purpose
The ICT Assistant will be responsible for facilitating and managing information and telecommunications through ICT project management and the development of ICT systems. The role focuses on supporting the ICT Directorate in ensuring efficient service delivery, maintaining ICT infrastructure, and providing essential technical support to all staff within the Authority.
The position requires a professional who is detail-oriented, technologically proficient, and committed to maintaining high standards of ICT service. The incumbent will be expected to play an active role in supporting the Authority’s digital operations, ensuring reliability, availability, and optimal use of ICT resources.
Job Description – Duties and Responsibilities
The duties and responsibilities of the ICT Assistant will include, but are not limited to:
- Testing simple computer programs according to instructions and specifications to ensure they meet required functionality.
- Installing and configuring computer systems to support staff operations and organizational processes.
- Providing user support by addressing technical issues, offering guidance, and resolving ICT-related queries in a timely manner.
- Repairing and maintaining ICT equipment and associated peripherals to minimize downtime and ensure operational efficiency.
- Monitoring the performance of ICT equipment, identifying irregularities, and recommending corrective measures.
- Providing support for application systems to enhance productivity and efficiency across the Authority.
- Identifying and reporting any faults for necessary action, while liaising with service providers or internal teams for resolution.
- Maintaining an up-to-date equipment register to ensure accountability, efficient resource management, and proper asset tracking.
These responsibilities highlight the operational and support role of the ICT Assistant, ensuring that KMA staff are adequately equipped with reliable ICT resources and systems for day-to-day operations.
Person Specifications
For appointment to this grade, an applicant must meet the following minimum requirements:
- Diploma in any of the following fields: Information Technology, Computer Science/Engineering, or any other relevant and equivalent qualification from a recognized institution.
- Proficiency in computer applications.
Candidates are expected to demonstrate strong technical ability, problem-solving skills, and adaptability to evolving ICT environments. Practical experience in ICT systems maintenance, user support, and application systems management will be an added advantage.
Detailed Role Context and Organizational Contribution
The ICT Assistant position is designed to play a crucial role in enabling the Authority to achieve its overall strategic goals. With Kenya’s maritime sector being one of the fastest-growing industries in East Africa, technology continues to be a driving factor in enhancing service delivery, improving security, and modernizing port and maritime operations.
The ICT Assistant will therefore provide critical support in maintaining uninterrupted digital connectivity within the Authority. By ensuring that hardware, software, and applications are functioning optimally, the officer contributes directly to the smooth execution of regulatory, operational, and administrative functions across directorates.
More specifically, the ICT Assistant supports the Finance and ICT Directorate in aligning ICT services with organizational objectives. This includes managing ICT equipment, ensuring data systems are reliable, supporting application users, and addressing system faults in real time. The position also ensures that ICT assets are maintained, monitored, and accounted for in a systematic manner, thereby preventing wastage and inefficiencies.
The role requires a candidate who can bridge technical expertise with practical service delivery, combining strong diagnostic abilities with effective communication skills to support both technical and non-technical staff within the Authority.
Importance of ICT within the Kenya Maritime Authority
Kenya Maritime Authority oversees critical functions that require robust ICT support, including maritime safety, licensing, seaborne trade regulation, and compliance with international maritime standards. With increasing digitization of port operations, shipping documentation, and real-time monitoring of maritime activities, the role of ICT personnel has become indispensable.
The ICT Assistant is therefore expected to strengthen the Authority’s digital backbone, ensuring that critical maritime data is managed securely, systems run efficiently, and staff are empowered to use ICT tools effectively. By supporting project management in ICT initiatives, the officer also helps in scaling the Authority’s long-term digital transformation agenda.
Professional Growth Opportunities
Serving as an ICT Assistant at KMA provides a platform for professional growth in both technical and organizational capacities. The role allows the officer to:
- Gain exposure to complex ICT systems supporting national maritime operations.
- Contribute to ICT project management within a dynamic government institution.
- Build expertise in user support, system testing, and ICT asset management.
- Engage with multidisciplinary teams, enhancing both technical and communication skills.
- Position themselves for future progression within the Authority, particularly as ICT infrastructure and maritime systems expand.
The Authority provides pensionable terms and medical cover, which underscores its commitment to staff welfare. Coupled with the remuneration structure, these benefits provide both financial stability and professional security.
Application Process
Interested candidates who meet the requirements are invited to apply for the position of ICT Assistant at the Kenya Maritime Authority. Applicants should ensure that they provide complete and accurate details, as well as attach relevant supporting documents as required by the Authority.
