SunCulture has been at the forefront of transforming smallholder farming through innovative and sustainable technology. Since its founding in 2012, the company has committed itself to building solutions that empower farming households to take control of their environment in sustainable and rewarding ways. Today, SunCulture stands as the largest distributor of solar-powered water pumps and solar irrigation systems for smallholder farmers in Africa. Recognized globally, the company was named one of the World’s Most Innovative Companies by Fast Company in 2021.
Over the past decade, SunCulture has expanded rapidly and now employs more than 400 professionals worldwide, each contributing to the mission of making farming more productive, sustainable, and impactful. With its products positively affecting millions of lives, SunCulture continues to push the boundaries of innovation while maintaining its deep commitment to customer satisfaction and sustainable growth.
If you are looking for a role where your technical expertise directly improves livelihoods, enhances sustainability, and helps to tackle some of the biggest challenges in agriculture, this opportunity is for you. SunCulture is seeking a Field Engineer based in Nyahururu, Nyandarua County, Kenya to join its Engineering team.
About the Role
The Field Engineer will report to the Engineering Team Lead and play a critical role in ensuring that SunCulture’s innovative solar-powered irrigation and water solutions are delivered and maintained efficiently. This role involves conducting technical surveys, managing installations, providing after-sales services, and ensuring customers receive the highest level of product support.
Beyond installations, the Field Engineer will serve as a product knowledge champion, mentor, and problem solver. This is a hands-on, field-based position requiring strong technical skills, excellent communication abilities, and the resilience to thrive in a fast-paced environment.
Key Responsibilities
The Field Engineer will be responsible for the following:
Project Management
- Undertake site visits for pre-feasibility and feasibility information collection and analysis.
- Contact clients to arrange preferred installation dates and complete installations within agreed timelines.
- Proactively identify risks during installations, resolve them promptly, and escalate where necessary.
- Communicate and mitigate field-related risks with the Engineering Team Lead.
Technical Execution
- Conduct technical surveys and submit detailed reports to the Engineering team.
- Design irrigation systems tailored to customer needs, carry out installations, and deliver high-quality after-sales services.
- Perform at least two installations per day while maintaining high quality standards.
- Ensure turnaround time for job completion is under two days on average.
- Maintain full adherence to SunCulture’s internal job management systems and app protocols.
Customer Service and Aftersales
- Provide expert recommendations to clients on products suited to their specific needs during technical surveys.
- Report emerging issues from installations and after-sales visits to relevant departments promptly.
- Collaborate with the after-sales department to ensure timely resolution of customer issues.
- Build strong customer relationships by ensuring consistent, transparent, and supportive communication.
Mentorship and Training
- Mentor and provide in-field training to new engineers.
- Share knowledge and technical expertise to strengthen the capabilities of the wider engineering team.
Administration and Reporting
- Complete and sync Job Submission Forms (JSFs) in the company’s apps within the same day of installations or after-sales visits.
- Vet clients and initiate product dispatches once requirements are met.
- Consistently achieve app adherence of 100% for all assigned jobs.
Skills and Experience
To succeed in this role, SunCulture is seeking candidates who bring both technical expertise and a proactive, customer-focused mindset. Desired skills and qualifications include:
- A Degree or Diploma in Mechanical Engineering or a related field. Specialization in agricultural equipment is an added advantage.
- 2+ years of experience in solar grid pump systems, irrigation system management, or related technical fields.
- Strong hands-on technical skills with proven ability in installation and conducting technical surveys.
- Excellent communication skills, both written and spoken, with the ability to interact with clients of diverse backgrounds.
- Ability to work independently and thrive in a dynamic, fast-paced environment.
- Strong organizational and time management skills with attention to detail.
- Resilience, adaptability, and the ability to train and mentor others effectively.
- Proficiency in Microsoft Office and database management. Knowledge of CAD or project design software is an advantage.
- Deep knowledge of the solar energy and irrigation industry, including awareness of current trends.
Why Join SunCulture?
By joining SunCulture, you become part of a company with a mission to revolutionize smallholder farming and rural development across Africa. The Field Engineer role is an opportunity to:
- Contribute directly to improving livelihoods for farming households.
- Work with cutting-edge solar-powered irrigation and agricultural technology.
- Collaborate with a diverse, highly motivated team passionate about sustainability.
- Gain opportunities for personal and professional growth in a fast-scaling company.
- Be part of a values-driven organization recognized globally for innovation and impact.
Equal Opportunity Employer
SunCulture is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of age, race, religion, gender identity or expression, sexual orientation, marital status, national origin, disability status, or any other protected characteristic.
How to Apply
If you are excited about making a tangible impact in the lives of farmers while building your career with a global leader in solar irrigation technology, we encourage you to apply.
Applications are being accepted online. Please submit your application through the SunCulture job portal.
